WebCreationUK Phone & Internet Services
4.6 From 1 to 5
365 Reviews
Overall Ratings
5 Stars
287
4 Stars
43
3 Stars
15
2 Stars
4
1 Star
16
Reviews 365
Recommend 10 / 10
TrustScore 9.29 / 10
Stephen Wiles
Dec 30, 2014
Verified Buyer
Excellent end product great service from the developers.

This was the first website we had commissioned and we were well looked after by Marina who was always prompt and helpful in her communications with us. The end product was just what we wanted so all in all excellent value for money.
Mandy Hopkins
Dec 11, 2014
Verified Buyer
Amazing website, so pleased with it!

I am absolutely thrilled with my website, my web designer (Marina) is very skilled and was helpful throughout the process, the use of images were excellent, I am so glad I choose Webcreation!
Chris
Dec 09, 2014
Verified Buyer
Well worth the money

I am a colourblind software developer with absolutely no design skills. Our old website was one where customers told us they bought despite the dreadful site and horrible colours. I had made one or two previous attempts at using external designers but when I found out that the webpage designer software I knew so well was no longer being supported I was reluctantly forced into making the decision to change the site.

I found Web Creation UK through a search engine and from the start was impressed with their work for other users, their thoroughness in document preparation and professional attitude. I decided to go ahead.

Surinder was appointed as my designer and he checked out our old site, kindly refraining from commenting! He then provided me with two possible designs for the new site. For me, one stood out as the one for us. He then proceeded to develop the site and I asked for it to be installed in a development area on our web server. Family and colleagues looked at the site and the first comment I received was "You didn't design that, did you". So I knew I was on the right track. Surinder cooperated in helping me add the features I wanted and when I was satisfied I was able to make the site live.

The new site has already enabled us to gain additional business and I am very satisfied with the overall result.

I have no complaints obviously but just one thing I wished I had known earlier and that is that it is a Wordpress site. Had I known this I would have had the time to learn about Wordpress while Surinder was developing. As it is I am learning as I go and am waiting for my copy of Wordpress for Dummies to be delivered so hopefully I can support our site myself in the future.

But if I can't do this or have any more site design work to do, I know where to go!
Alan Picton
Nov 14, 2014
Verified Buyer
good proffesional job delivered on time and on budget

I have to admit that after I had commissioned webcreationuk to create our new website I came accross one or two very poor reviews(from 4 years ago)and did contact them with my concerns.Although they did offer to refund us after I did a bit more reasearch and found a lot of good reviews so I decided to go ahead.The final site is excellent and I found them very helpful and they always responded to any questions I had quickly.I would definitley recommend them.
Rob Chadwick
Nov 11, 2014
Verified Buyer
Simply first class service and work!

Regarding website development - both the design and development of my website has been first class! The alterations the designer made to my logo was excellent and has improved the image of my business. The development team has helped and guided me through the process excellently and I now feel confident in adding and editing content on my site. Overall an excellent service and thank you very much - if I need to develop my site further in the future I will definitely be using webcreation.
Michael Holliday
Nov 06, 2014
Verified Buyer
Look no further this is a one stop shop

After searching and searching the internet having meetings with different local web designers obtaining loads of quotes i realised finding the right company to build my web site was a mine field.Eventually after nearly a year of research i opted to choose WebCreationUK Ltd at first i was very sceptical with it been a remote web based company with no face to face interaction but very quickly my fears diminished they are fast proffessional and have called me if i have had any queeries my web builder Anuj responds immediatly to any changes i have mailed him and has dealt with everything in a timely manner i do plan to have a couple more web sites built and will definitaly be sticking with WebCreationUK
Stewart Keeys
Oct 24, 2014
Verified Buyer
Awesomeness!

Fantastic work yet again by the team creating an upgraded website for me in effortless fashion. I have stayed with you for 8 years now...pleased as punch every year with the service you provide. Hats off to you once again team Webcreation UK!
Shaney Takitta
Oct 17, 2014
Verified Buyer
Excellent services from Web creation team

I was assigned an excellent Web designer named Hemant, who created a brilliant user friendly website and good value for money. It is exactly what I had asked him to design and he was efficient. I will Definitely use them for more websites.
Raymond Davies
Oct 03, 2014
Verified Buyer
Not secure servers and watch the costs!

I had Webcreation UK develop our website and host it in 2009. Since then we have had numerous times when our site was down, and recently have suffered with pages saying the site has been hacked. Last week I got 150 php mails in a single hit. For someone promoting their servers as business level secure servers, I find this unacceptable.

In addition to the issues with our site, our costs for hosting from 2009 went up by 300%, with a 50% hike in the second year alone! Again, given the current economic climate I don't think this is acceptable, particularly given that they do not tell you the costs are increasing, have increased, or even quantify the rise; it just appears on your next invoice.

I am now moving away from them for our hosting and using someone else as I have given them multiple opportunities to rectify any issues, but simply could not get anyone to call me back as "all their technical people are busy" seemed to be the standard answer. Despite the promises of call backs, they never came.

The shame of it all is the initial web design and implementation was very good, and I actually recommended them to 3 other people who had their sites built by them. I now feel obliged to tell people about the issues I have encountered, particularly the security issues they evidently have with their hosting servers.
Response from WebCreationUK
Nov 17, 2014
Dear Raymond We are sorry that you have had issues with your website being hacked. Unfortunately, any website is open to being hacked at some point and even some of the biggest websites in the world have been hacked. Hacking is effectively a digital version of graffiti and can happen anywhere. It is how these things are dealt with that is worth noting and here at WebCreationUK we always investigate any hacking issues with priority. We then restore the website using the backups which are regularly taken and make sure things are fixed. This often means making changes to the website and this is not something a hosting company would usually get involved with. In fact, most hosting companies will simply tell you that the server is working fine, because technically it is. It's your website that has been hacked as opposed to the server. Luckily when you host with WebCreationUK, you receive website support as well as hosting support. Regarding spam, again this is something out of the control of any host. There are third party pieces of software that we would be happy to recommend to help fend of unwanted email. Our hosting costs have increased but we believe these are still very reasonable for the level of hosting that we offer and the extremely experienced support staff that are on hand should issues arise. On this instance it appears that you have not been satisfied with the service and of course we are sorry to hear that. This however, is not the norm with our clients and many continue to host year on year. We wish you all the best with your website for the future.
David Ledsham
Oct 03, 2014
Verified Buyer
professional

I was assigned a brilliant web developer. He is named Hemant .The amount of work he did for me in a short time.Was amazing. He should have been named Heman. While Designing my website, He really listened to what i wanted. Always communicated Quickly and answered all questions put to him. .Plus made a web design easy for a novice like me to understand . With a amazing outcome of me now owning a brilliant web site. . Nothing was too much trouble. for the web designer and their other staff. I would recommend them to anyone. Thank you w
Alex
Sep 18, 2014
Verified Buyer
Want to get on page 1? Read on.......

I wasn't sure about the importance, or investment in SEO, but I can say without any doubt that we have increased revenue, simply by appearing higher up on Google. Kingston Stanley is a Dubai Marketing Recruitment company and we are now generating more candidates, able to find us. And also more clients giving us business. Its great!
Phil Ramsbottom
Jul 22, 2014
Verified Buyer
Excellent !!!!!

First class service professional efficient and user friendly company. Buy with confidence from sales, designers to support staff the team interact seamlessly through their departments to deliver a quality product that in my opinion is the best value for money web design package on the market . I'm delighted with my web site
Kristian Rigsgreve Sponneck
Jul 15, 2014
Verified Buyer
Did what they said they will do and more!

In month one with the SEO, so far so good. They have actioned all what they said they would do and have rectified an issue on the website that was not even built by themselves. Good results so far, looking forward to more in the future. Many thanks so far
Nick
Jul 11, 2014
Verified Buyer
Great service

Had a great site and sevice, will getting another one soon.
Darren
Jul 04, 2014
Verified Buyer
A fantastic design right from the start!

My experience with WebCreation UK has been very positive.

The website designer allocated to my project came up with a great design at the very beginning. In fact, I only needed to make font changes and add my own text! The web designer was also very patient throughout this process and addressed everything I asked for - this helped a lot!

I would have no hesitation to recommend WebCreationUK!
Salvatore Cirasuolo
Jul 03, 2014
Verified Buyer
from page 11 to 1 just perfect

fully Identification of the right seo to meet our needs
correct evaluation and specification of comprehensive plans
24h/7 days Assistance with our requirement
full technical support and training
from page 11 to 1 just perfect . thanks sal
Amy Porter
Jun 27, 2014
Verified Buyer
Absolutely fantastic!

They did a fantastic job of designing our website, really listened to what we wanted. Always communicated well and answered all questions swiftly and to the best of their ability. Nothing was too much trouble. Would recommend them to anyone.
Vincent
Jun 27, 2014
Verified Buyer
excellent

They give a very friendly, professional and prompt service. I am impressed with their work and service.
Amanda
Jun 18, 2014
Verified Buyer
Impressive product at great value

Web Creation offers a professional product at amazing value. Its easy to make contact, nothing seems too much trouble and Im super pleased with my new web site. It looks far more expensive. Highly recommended.
Selina
Jun 04, 2014
Verified Buyer
read the small print

Make sure you read the small print, when they say you can change your site as you see fit they only mean the word content. if you want to change the colour it will be an extra charge.
in the beginning they are great, a little slow but try to help. after the site is done you are on your own with it.

in response to your reply..... I was left on my own! Why would I write that if it was not my experience? I have email evidence of what I have written in this review. Perhaps an apology would have been more appropriate rather than telling me I am wrong?This is a good example of my experience!
Response from WebCreationUK
Jun 05, 2014
Hi Selina I believe there is some confusion here. All our websites come with a CMS allowing the client to update text and image content just like any other website with a CMS. You are correct that if you are looking to revamp the entire website (i.e change all the colours) then this would be an additional piece of work unless your site is still in development with us, in which case there would be no charge. When a site is being built, unlike many other companies, we offer unlimited design revisions! As your website has already been made live for some time, of course we are going to quote for additional work. If you would like to discuss this further, please feel free to call customer services on 08448 227722. In no way are you 'left on your own' and many of the reviews on here actually mention our after service. This is something we pride ourselves on. All our clients are welcome to call us after their site is built for help and advice and our UK support team are extremely experienced in working with small businesses and the internet.
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