5513
Reviews
Reviews
5513
Recommend
9 / 10
TrustScore
9.49 / 10
Bee
Verified Buyer
Yusef Markoni
Verified Buyer
I received my package on the 18th of May (Western US), from an order I placed, I believe, on the 5th. For some reason, i received this specific package before another one that I had ordered a few days earlier. It's not a big deal, since this the one I have is the larger order, and even if the first one was lost, then I'm sure I can work something out with the customer service, which, by the way, is absolutely fantastic. The product is fairly high quality, and I will most likely be revisiting this site in the future!
Ziggy S.
Verified Buyer
Very kind and helpful looking for and finding solutions.
Pmm854207
Verified Buyer
Large order of 1p came to US within 2 weeks. Very satisfied. Still waiting on second envelope with the 2 other samples I purchased, but trust they will still show up. Jack always responds quickly and is very helpful!
Deacon Pepper
Verified Buyer
great customer service, orderly processing, expect shipping delays to US
Anon
Verified Buyer
Awesome experience. Contacted jack because of some concerns and he was great. A++
Marck Lorenzo
Verified Buyer
Solid as a rock! Quality avarage-good.
jeremy jones
Verified Buyer
This is a great company. Jack has helped me every step of the way and was very patient with all my questions.
David
Verified Buyer
Ordered on 4/19/2020 as of 5/19/2020 still nothing, will update if my order arrives.
Barbara
Verified Buyer
Excellent service. Product as described. Rapid shipping. Great packaging. Highly recommends everyone
Vin.Mar
Verified Buyer
Great support, quick reaction and always open to discuss the possibilities if something isnt right. I would recommend all my colleagues to Jack and hes fantastic service. Discreet packaging and top research grade material!
Nathan Davis
Verified Buyer
Ordered 2 packages 1 showed up one hasn't it's been about 3-4 weeks haven't given up hope but I'm pretty upset as of right now due to the missing package being my most expensive order to date. Going to give it a couple more weeks till I get with customer service.
Response from Chemical Collective
May 18, 2020
Hi Nathan, I'm very sorry to hear that, particularly since it's your most expensive order so far. Could you email me at staff@chemical-collective.com with your order details so I can look into that for you? Thanks! Jack
James Newman
Verified Buyer
After close to a month I have not received the package. There's a chance it is delayed because of Corona but I would expect it to be here by now. If I do get the package I'll change my review.
Response from Chemical Collective
May 18, 2020
Hi James, Sorry to hear you still haven't received your order! We have been getting a lot of delays due to covid-19, so hopefully your order is just held up in a sorting center somewhere! Anyway, feel free to keep me posted on its arrival at staff@chemical-collective.com. All the best Jack
James Wilson
Verified Buyer
Outstanding service as always.
CJ
Verified Buyer
I haven't received the item I purchased yet. So asking for my opinion and a rating of the service at this point isn't going to get the results you expect. If I receive what I purchased, I'll change my review.
Response from Chemical Collective
May 18, 2020
Hi CJ, Sorry to hear you haven't received your order still! We have been experiencing a lot of delays lately due to covid-19 so hopefully that is the only issue with your shipment. I am going to email you now with an image of our packaging so you know what to look out for. And apologies for the review request, they're sent out automatically 4 weeks after the order's completed, which obviously isn't what you want to receive when you haven't even got your order yet! The intention isn't just to get positive reviews, it's to get honest feedback, which you have provided so thanks for that! All the best Jack
Joseph
Verified Buyer
Always smooth transactions, discrete packaging and timely deliveries.
Amanda Jane
Verified Buyer
Excellent customer service, have placed several orders and will continue to
Phoebe
Verified Buyer
This is my first time buying from them and despite all the craziness with the coronavirus, Jack has been nothing but helpful and patient. I recommend buying from them if you're looking for trustable service!
Anon69420
Verified Buyer
Mail arrived much faster than expected! Ordered on May 3, and received May 15. I'm located in the southern United States, so I consider that pretty fast especially with Covid-19 causing delays. Very discreet packaging to say the least. I give 5 stars for the websites user-friendly interface, ease of purchase, customer service, easy to follow instructions, and fast shipping. Will be conducting research tonight for quality testing. 10/10 will purchase again.
Sebastian Jaboreck
Verified Buyer
Sehr netter Verkaufsservice.
About Chemical Collective
At Chemical Collective, we are passionate about harnessing the power of chemistry to create innovative solutions that address the needs of our world. Our team of dedicated scientists and engineers work collaboratively to develop high-quality chemical products that enhance industries ranging from agriculture to pharmaceuticals.
We believe in sustainability and are committed to minimizing our environmental impact while maximizing efficiency. Our cutting-edge research and development initiatives focus on creating safe, effective, and eco-friendly alternatives that contribute to a healthier planet.
With a customer-centric approach, we pride ourselves on building strong partnerships and providing exceptional service to our clients. Whether you are looking for custom formulations or ready-to-use products, Chemical Collective is here to support your journey toward success. Join us as we explore the endless possibilities of chemistry together!
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We believe in sustainability and are committed to minimizing our environmental impact while maximizing efficiency. Our cutting-edge research and development initiatives focus on creating safe, effective, and eco-friendly alternatives that contribute to a healthier planet.
With a customer-centric approach, we pride ourselves on building strong partnerships and providing exceptional service to our clients. Whether you are looking for custom formulations or ready-to-use products, Chemical Collective is here to support your journey toward success. Join us as we explore the endless possibilities of chemistry together!
Chemical Collective is a Verified Merchant
Questions? Contact Us
staff@chemical-collective.com
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