4.9
From 1
to 5
Reviews
2637
Recommend
10 / 10
TrustScore
9.9 / 10
Andrew H
We love our countertop!
Verified Buyer
White Oak Wide Plank (Face Grain) Countertop
We purchased over 12 ft of the White Oak Wide plank (face grain) in the Rubio Monocoat DC Smoke with 1/8in radius. Delivery to our home in Arizona went smooth. The product is phenomenal and we are so pleased with it. We especially love the 1/8in radius transition to straight edge where our pieces adjoin.
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your positive feedback! We're glad to hear that you had a smooth delivery experience and that you're pleased with the White Oak Wide plank in Rubio Monocoat DC Smoke. We appreciate your support!
Kevin K
Verified Buyer
Hard Maple Landing Tread
Excellent quality lumber for our 23 stair treads. Very happy with the ordering process, shipping lead time, and quality of the final product. Would order again from Hardwood Lumber Company
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your positive feedback! We're delighted to hear that you were satisfied with our lumber and had a smooth ordering and shipping experience. We look forward to serving you again in the future.
Garth B
Great
Verified Buyer
Hard Maple Edge Grain Butcher Block Countertop
Second time ordering from them. Always a high quality product. Beautiful wood and stain. Packaged well. Great communication prior to starting and during shipment.
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your feedback! We're glad to hear that you had a positive experience with us. We strive to provide high-quality products, excellent packaging, and clear communication throughout the process.
Anthony M
excellent
Verified Buyer
Live Sawn White Oak Wide Plank (Face Grain) Countertop
Couldn't be better. Grain structure is beautiful
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your positive feedback! We're glad you appreciate the beautiful grain structure.
JEFFREY C
rustic hickory island top
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
We ordered it unfinished to save some money and to make sure we end up with the color we want. Turned out perfect for our cabinets! We only sanded oiled and oiled and oiled! Beautiful ! The only reason I gave it a 3 is due to the poor shipping. We live in Tx and it was in Tx several times but then shipped out of Tx several times for some reason. Don’t be in a hurry. Ours took about 3 weeks to get! And it was unfinished (as we wanted). Give yourself plenty of shipping time!
Response from Hardwood Lumber Company
Feb 13, 2024
Thanks for taking time to leave a review! We appologize about the issue with the shipping company and will look into it to see what we can do to prevent this from happening in the future!
Heather D
Verified Buyer
Knotty Pine Edge Grain Butcher Block Countertop
I am so happy with my countertop! All I had were dimensions to replace a missing countertop, and with the customer chat the team there were able to answer all my silly questions. They even clarified information about my order before starting, if they hadn't thought of what they had, I would have had a hard time installing my piece. When the piece came, it was perfect! Overall, great experience and highly recommend!
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We're always here to help and answer any questions you may have. We appreciate your recommendation and hope you enjoy your new countertop!
Eddie H
Hard maple stair treads
Verified Buyer
Hard Maple Stair Tread
Absolutely loved them. My stairs came out amazing after stained and polyurethaned. Hardwood Lumber Company is the best. Great products and great delivery. Will definitely recommend and use them again. 5 out of 5. Thank you!
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for the positive feedback! We're thrilled to hear that you loved our products and had an amazing experience with us. We appreciate your recommendation and look forward to serving you again in the future.
Geoffrey D
Fantastic!
Verified Buyer
Knotty Alder Edge Grain Butcher Block Countertop
Second counter top we have ordered from Hardwood Lumber, both exceeded expectations. Will continue to purchase from them for top of all shapes and sizes!
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your positive feedback! We're thrilled to hear that both of your countertop orders from Hardwood Lumber have exceeded your expectations. We appreciate your continued support and look forward to serving you for all your future countertop needs, no matter the shape or size!
Jo Y
Verified Buyer
Maple Signature Blended Grain Butcher Block Countertop
Great product. Exactly what I wanted. Great communication with company. I would highly recommend this company.
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your positive feedback! We're glad to hear that you found our product to be exactly what you wanted and that you had a great experience communicating with our company. We truly appreciate your recommendation!
Kris F
Perfect Fix
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
Wanted to add a bar counter to an existing peninsula in a cabin that we use as a second vacation home. Looks beautiful, easy to install couldn’t be happier.
Response from Hardwood Lumber Company
Feb 13, 2024
Thank you for your positive feedback! We're glad to hear that the bar counter installation went smoothly and that you're enjoying the beautiful result.
John C
Rustic maple butcher block
Verified Buyer
Rustic Maple Edge Grain Butcher Block Countertop
Received the butcher block very timely. It arrived in perfect condition and was beautiful.
Response from Hardwood Lumber Company
Dec 20, 2023
Thank you for the review! We are so happy hear to you are satisfied with your purchase and it arrived in perfer condition!
Nigel H
Landing tread
Verified Buyer
Red Oak Landing Tread
The Red Oak Landing tread was excellent quality and was very well packed to prevent damage
Response from Hardwood Lumber Company
Dec 20, 2023
We are happy to hear you are satisfied with your Red Oak Landing Tread. Quality is our number one priority! Thank you for taking the time to leave a review and we hope we can assist you in the future!
Bryson N
excellent craftsmanship
Verified Buyer
Red Oak Backsplash
Custom orders excellent quality and service.
Response from Hardwood Lumber Company
Dec 20, 2023
Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with our custom orders. Providing excellent quality and service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future!
Brian R
Verified Buyer
Character Hickory Landing Tread
good
Response from Hardwood Lumber Company
Dec 20, 2023
Thank you for your kind words!
Francisco P
More than expected
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
We were amazed of the beauty of our countertop. It is a work of art and gives our kitchen a spot to look and say "that looks sooo good!!"
Response from Hardwood Lumber Company
Dec 14, 2023
We are thrilled to hear that you are amazed by the beauty of your countertop. Our team takes great pride in creating works of art that not only enhance the aesthetics of your kitchen but also provide a functional space for you to enjoy. We appreciate your kind words and are delighted to have been a part of transforming your kitchen into a spot that brings joy and admiration. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your feedback!"
Steve K
Verified Buyer
Grey Elm Edge Grain Butcher Block Countertop
Great job
Response from Hardwood Lumber Company
Dec 14, 2023
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you are satisfied with the job we have done. Your kind words mean a lot to us and serve as a great motivation to continue delivering excellent service.
Judi C
Good company, not worth it
Verified Buyer
Birch Signature Blended Grain Butcher Block Countertop
The company is a pleasure to work with - very knowledgeable and flexible. The product is nice. However, we paid literally ten times what we could have paid by purchasing from our local Home Depot, plus we paid a hefty delivery price and ended up with a huge carbon footprint. We could so easily have gone to Home Depot, bought the raw butcher block, then coated and edged it ourselves. My bad - I thought the finishing process was worth the price + footprint. If you're doing a big job, it might be. For us, it was a boondoggle. But again, very nice company and nice product.
Response from Hardwood Lumber Company
Dec 14, 2023
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our company and product. We strive to provide excellent service and high-quality products to our customers. We understand your concerns regarding the price and carbon footprint associated with your purchase. We apologize if our pricing did not meet your expectations. Our aim is to offer competitive pricing while also considering the value we provide through our expertise and the finishing process we offer. We appreciate your feedback and will take it into consideration as we continuously strive to improve our offerings. If you have any further questions or concerns, please feel free to reach out to our customer service team. We are here to assist you.
Eugene F
Excellent Service & Produc
Verified Buyer
Ash Wide Plank (Face Grain) Countertop
Firstly, I was pleased to deal with a web site that actually functioned correctly.
Order fulfillment was quick, and I was pleased to receive regular updates on it's progress. Shipping packaging was excellent. The product received - both countertops - were of superior quality.
Really - from ordering through final product received - this may be the best purchasing experience that I have ever had.
Well done, and Thanks!
Order fulfillment was quick, and I was pleased to receive regular updates on it's progress. Shipping packaging was excellent. The product received - both countertops - were of superior quality.
Really - from ordering through final product received - this may be the best purchasing experience that I have ever had.
Well done, and Thanks!
Response from Hardwood Lumber Company
Dec 14, 2023
Thank you so much for taking the time to share your positive experience with our website and services. We are thrilled to hear that you found our website to be functional and that your order fulfillment was quick and efficient.
We understand the importance of keeping our customers informed, and we are delighted that you appreciated the regular updates on the progress of your order. Our team takes great pride in ensuring that our shipping packaging is of the highest quality to protect your items during transit, so it's wonderful to hear that it met your expectations.
We are especially pleased to hear that the countertops you received were of superior quality. Providing our customers with top-notch products is one of our main goals, and we are glad that we were able to meet your expectations in this regard.
Your kind words about your overall purchasing experience truly mean a lot to us. We strive to provide the best possible service to our customers, and your feedback reinforces that we are on the right track.
Ben S
Return customer
Verified Buyer
White Oak Wide Plank (Face Grain) Round Countertop #2026 (1.5"-24")
This is the first time I've purchased a 2nd - I'm a homeowner and have purchased 3 different countertops (maple butcher block). I've always been impressed and was not disappointed here. This was a small project for a side table and I could mask any imperfections. The product was as described and I am satisfied. I've been looking at a few other seconds to make some more tables... would like to see them add a "make offer" option for some that are bit more damaged.
Response from Hardwood Lumber Company
Dec 20, 2023
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you've been pleased with our countertops in the past and that your recent purchase for your side table met your expectations. We appreciate your understanding that as a second, there may be some imperfections, but we're glad to hear that it was manageable for your project.
Nathaniel M
great service
Verified Buyer
Hickory Stair Tread
The turn around time from ordering to delivery was great. Thanks for all the help.
Response from Hardwood Lumber Company
Dec 08, 2023
We're so glad to hear that you were pleased with our quick turn around. We strive to provide the best customer service possible and it's great to hear that we were able to meet your expectations. Thank you for your kind words and for choosing us!
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
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Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
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