4.4
From 1
to 5
Reviews
11731
Recommend
10 / 10
TrustScore
8.89 / 10
Christine Morley
Verified Buyer
12L Dehumidifier with Built-in Humidistat
Item arrived really quickly and I am very pleased with it, thank you.
Charan K Sekhon
Good cust service post sale
Verified Buyer
1500ml Premium Mini Dehumidifier
Replaced my old one for small utility room that used to extract at least 1/2 litre every 2 days and this one is extracting less then less then 50ml, same room same level of room usage, poor extraction but good customer service to resolve the matter.
Response from Pro Breeze UK
Jan 31, 2024
Hi Charan,
Many thanks for your review. I am very sorry to hear of these issues. I will email you directly and assist further.
Thank you for your understanding and patience.
Best wishes,
Emma
Gitangsu Gupta
Excellent after sales service
Verified Buyer
500ml Mini Dehumidifier
Having purchased this unit, it had issues after around 2 months, though it was on constantly.
On reaching out to customer service to review my options under terms of warranty, they replace the whole unit after describing issue without any quibble.
The fast turnaround was absolutely brilliant. Customer service was excellent too from Filip. :)
On reaching out to customer service to review my options under terms of warranty, they replace the whole unit after describing issue without any quibble.
The fast turnaround was absolutely brilliant. Customer service was excellent too from Filip. :)
Darryl White
So Far - Very Pleased
Verified Buyer
150ml Mini Dehumidifier
Have put the unit in a built in wardrobe that suffers with damp. Checked it after one week, not much in the way of colour change. Then after the second week I could see a green tinge. I could maybe have left it for a third week, as I got the impression it would get greener still given time, but have chosen to plug it in to dry out.
Will give it approx 20hrs, which seems about right after reading the other reviews before putting it back in the wardrobe.
Whether it will reduce or prevent the damp problem entirely will take many months to know, but for now I can confirm it collects moisture and will probably need a ‘charge’ every 2-3 weeks, although I think this will obviously vary depending on the moisture level of where it’s being used.
So far so good. Happy to recommend based on early assessment.
Will give it approx 20hrs, which seems about right after reading the other reviews before putting it back in the wardrobe.
Whether it will reduce or prevent the damp problem entirely will take many months to know, but for now I can confirm it collects moisture and will probably need a ‘charge’ every 2-3 weeks, although I think this will obviously vary depending on the moisture level of where it’s being used.
So far so good. Happy to recommend based on early assessment.
Andrea Vegh
pro breeze
Verified Buyer
20L Dehumidifier with Max Extraction and Laundry Mode
Nice machine easy to use just abit loud glad it’s in the kitchen
L
Heats up the room quickly
2500W 11 Fins Oil Filled Radiator Heater with Thermostat Control - White
Love that on the lowest setting it heats up a double bedroom and is portable. Would definitely recommend.
Jennifer Brown
1st one broke after 3 months
Verified Buyer
500ml Mini Dehumidifier
I had a small dehumidifier for years prior to buying this one from ProBreeze, so I was very disappointed when it stopped working after 3 months. My inside porch gets a lot of condensation during the cold weather, so to stop the mould I have a dehumidifier on all the time, and it collects so much moisture.
It’s always concerning when any plug is warm to the touch, so I feel I have to switch this one off more than I had to with my previous one. When it stopped working, I thought it might have been the plug burnt out, but I tried the old plug on the replacement & it worked fine, so it seems to have been the electrics inside the dehumidifier itself. The customer service team and returns process was very good and quick. Although, thankfully I had all my purchase information to hand, as I bought it through Amazon. I’m not sure it would have been so easy if I hadn’t got this information as there were lots of ‘required’ information boxes. Completing the form on my mobile phone proved impossible (& frustrating) as my picture/video was ‘required’ but the format wasn’t recognised, even with all the different ways I tried, so I had to complete on the laptop which didn’t ask for this part. Once submitted, the contact from customer services and resolution was quick, kind and hassle free. I had a new one delivered within a couple of days. This was excellent customer service and can’t fault the process one bit.
Overall I found the dehumidifier to work well, the hum when in use is not too loud and it does collect lots of moisture in a relatively quick time (obviously depending on the environment). When drying clothes inside I move the dehumidifier to the same room and it catches most of the moisture. I don’t notice any moisture in the rest of the house, and the clothes dry faster than I felt they did with my previous one. When in the porch it is dry & much warmer, without a cold draft to the rest of the house.
I am a little nervous that the new one may stop working again, but if in warranty, I’m sure it will be replaced quickly. If it stops just outside of warranty, I won’t buy this version again.
It’s always concerning when any plug is warm to the touch, so I feel I have to switch this one off more than I had to with my previous one. When it stopped working, I thought it might have been the plug burnt out, but I tried the old plug on the replacement & it worked fine, so it seems to have been the electrics inside the dehumidifier itself. The customer service team and returns process was very good and quick. Although, thankfully I had all my purchase information to hand, as I bought it through Amazon. I’m not sure it would have been so easy if I hadn’t got this information as there were lots of ‘required’ information boxes. Completing the form on my mobile phone proved impossible (& frustrating) as my picture/video was ‘required’ but the format wasn’t recognised, even with all the different ways I tried, so I had to complete on the laptop which didn’t ask for this part. Once submitted, the contact from customer services and resolution was quick, kind and hassle free. I had a new one delivered within a couple of days. This was excellent customer service and can’t fault the process one bit.
Overall I found the dehumidifier to work well, the hum when in use is not too loud and it does collect lots of moisture in a relatively quick time (obviously depending on the environment). When drying clothes inside I move the dehumidifier to the same room and it catches most of the moisture. I don’t notice any moisture in the rest of the house, and the clothes dry faster than I felt they did with my previous one. When in the porch it is dry & much warmer, without a cold draft to the rest of the house.
I am a little nervous that the new one may stop working again, but if in warranty, I’m sure it will be replaced quickly. If it stops just outside of warranty, I won’t buy this version again.
Kevin Sheldon
Verified Buyer
12L Dehumidifier with Built-in Humidistat
Very good and works well
Wendy Sait
Verified Buyer
20L Premium Dehumidifier with Special One-Click Laundry Mode
When the dehumidifier finally arrived we were initially very pleased with it. However, found the instructions rather poor and it is very difficult to get upstairs as the handles are not good. But it does seem to be doing its job well
Nikola Vukmanovic
Verified Buyer
20L Dehumidifier with Max Extraction and Laundry Mode
Good Looking, doing job but to noise.
Frances Beech
great little dehumidifier
Verified Buyer
1500ml Premium Mini Dehumidifier
Dry happy with my dehumidifier that I got for in the bedroom. It collects quite a bit of water daily yet small enough for a small bedroom.
Adrian Meek
Probrezze
Verified Buyer
12L Dehumidifier with Built-in Humidistat
Works well not to noisy does the job about 20 pence on sleep for a nights running.
Elizabeth Foley
Dehumidifier
Verified Buyer
12L Dehumidifier with Built-in Humidistat
Only been using it for a couple of weeks,so far very satisfied and surprised how much water it accumulated in a dry room
Tracy Dybacz
20L dehumidifer
Verified Buyer
20L Dehumidifier with Max Extraction and Laundry Mode
Great dehumidifier, added bonus is the laundry mode as it cuts the drying time by half
John Howat
Excellent purchase.
Verified Buyer
20L Dehumidifier with Max Extraction and Laundry Mode
Good price, works well. I like the touch sensitive buttons. Quite heavy, reasonably quiet.Impressed by speed of delivery of the order from Probreeze
Christopher Collins
Great purchase
Verified Buyer
20L Dehumidifier with Max Extraction and Laundry Mode
A really good dehumidifier with great features to maximise economical usage, plus it’s very pleasing on the eye. If I needed another one I would definitely return to ProBreeze.
Ceri Thomas
Quietish
Verified Buyer
12L Dehumidifier with Built-in Humidistat
The fan is very quiet but the drips would wake me up. The sleep mode annoyingly has the humidity set and can't be changed. I've resorted to using it in normal mode with a slow fan continueos and a book covering the light display.
Raymond Hinchcliffe
dehumidifier
Verified Buyer
12L Dehumidifier with Built-in Humidistat
Purchased for dehumidifying our boat with the continuous drain and choice of humidity or timed control being just the ticket
Mike Capewell
A great purchase
Verified Buyer
OmniDry 12L Quiet Low Energy Dehumidifier - White
My dehumidifier is compact, quiet in operation and economical to run. It’s made a big difference to our house - no more condensation on windows. The ProBreeze is great for drying laundry and it is much more economical to dry laundry with the humidifier than to run the tumble drier.
lynn thomas
Very Good
Verified Buyer
12L Dehumidifier with Built-in Humidistat
Already pulled a lot of water out of a very damp house. Quiet, easy to use. Seems good quality and so far I consider this a good buy.
About Pro Breeze UK
At Pro Breeze UK, we are dedicated to enhancing your comfort and well-being through innovative and reliable home appliances. Our extensive range of products, including dehumidifiers, air purifiers, and heaters, are designed with cutting-edge technology to meet your needs and improve your living environment.
We understand that every home is unique, which is why we offer solutions that cater to different spaces and lifestyles. Our commitment to quality ensures that you receive durable and efficient products that not only perform exceptionally but also blend seamlessly into your home.
At Pro Breeze, we pride ourselves on exceptional customer service and support. Our team is always ready to assist you in finding the perfect solution for your home. We believe that a comfortable home is a happy home, and we are here to help you achieve that. Explore our range today and experience the Pro Breeze difference!
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We understand that every home is unique, which is why we offer solutions that cater to different spaces and lifestyles. Our commitment to quality ensures that you receive durable and efficient products that not only perform exceptionally but also blend seamlessly into your home.
At Pro Breeze, we pride ourselves on exceptional customer service and support. Our team is always ready to assist you in finding the perfect solution for your home. We believe that a comfortable home is a happy home, and we are here to help you achieve that. Explore our range today and experience the Pro Breeze difference!
Pro Breeze UK is a Verified Merchant
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