4.6
From 1
to 5
Reviews
21592
Recommend
10 / 10
TrustScore
9.29 / 10
mona s
Verified Buyer
S&S Mattress
A breeze to install as it is lighter than the typical mattress it's easier to manouche, even by myself. It is also very comfortable, I sleep like a baby! The only tips for improvemment I could give you is to find a way to eliminate or reduce the chemicals smell. It goes away but It is still there after a few weeks. Tks for a great 'thinking inside of the box' product!
Response from Silk & Snow
Oct 23, 2020
Hi Mona
We're so happy to hear that you are sleeping comfortably on your new S&S mattress and found the setup easy-breezy. Thanks for letting us know about the chemical smell, we appreciate your feedback. It is quite common with a new foam mattress to have a smell when unboxing (even though there can be a smell I assure you our mattresses are CertiPUR certified and safe!). Sometimes it can take a day or two and sometimes it can take a week but we're grateful you stuck it out :)
All the best,
Susan
Heather K
Verified Buyer
S&S Hybrid Mattress
It is super comfortable!
Response from Silk & Snow
Oct 23, 2020
Hi Heather,
Wonderful! We are happy to hear that you're enjoying your new Hybrid mattress and sleeping comfortably. Thank you for taking the time to let us know!
All the best,
Susan
Marie-France B
Verified Buyer
Matelas S&S Hybride
Just very satisfied!
Response from Silk & Snow
Oct 23, 2020
Hi Marie-France
Excellent! Thank you for taking the time to let us know!
All the best,
Susan
Sara
Verified Email
Hybrid Mattress
Unless you like a *very* firm mattress that you can actually feel the coils pushing into you when you lay on it, look elsewhere. The euro top was loose and saggy. Took forever for them to arrange the pickup. Would not recommend.
Bhakti P
Verified Buyer
S&S Hybrid Mattress
This is a really good mattress. Provides good back support and just enough plush to firmness as well. Would definitely recommend to others.
Response from Silk & Snow
Oct 23, 2020
Hi Bhakti
Wonderful! We are happy to hear that you're enjoying your new Hybrid mattress and finding it supportive and firm. Thank you for taking the time to let us know!
All the best,
Susan
Anthony A
Verified Buyer
S&S Hybrid Mattress
Simply amazing.
Response from Silk & Snow
Oct 23, 2020
Hi Anthony
Excellent! Thank you for the 5 stars :)
Susan
Karen A
Verified Buyer
Wonderful sleep!!! I highly recommend this mattress for those who like to be cool during the night. It was transformational for me. I am no longer waking because I feel hot and sweaty.
Response from Silk & Snow
Oct 23, 2020
Hi Karen,
Excellent news! Thrilled to hear that you're enjoying your S&S mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
Cheers,
Yvonne
Doris P
Verified Buyer
Not too hot, not too cold, not too soft, not too hard.
Response from Silk & Snow
Oct 23, 2020
Hi Doris,
If only Goldilocks had a Silk & Snow Mattress too! Thank you for your feedback.
All the best,
Yvonne
hubert p
Verified Buyer
Matelas S&S Hybride
T’es bonne qualité de matelas et bon prix
Response from Silk & Snow
Nov 11, 2020
Bonjour Hubert, nous sommes content d'apprendre que vous appréciez la qualité du S&S Hybride. Bon dodo! :)
- Rébecca
Jim a
Verified Buyer
S&S Hybrid Mattress
Best mattress purchase ever. Bought this mattress due to the fact that my 80 yr. old parents were severely injured in a car accident. Both were admitted to ICU & later to a surgical floor. My mother was not expected to survive & had multiple injuries & broken bones, my father a broken neck. I needed a GOOD mattress for them when they were released from the hospital. This mattress more then met my expectations! While in hospital, Mom was in a special pressure relieving bed to prevent pain to pressure points. The hybrid mattress from Silk & Snow is unbelievably close to that. Neither of my parents have not, even one time, asked for additional support or 'foam' to make them more comfortable.
The icing on the cake was the need to have the mattress delivered on short notice once my parents were released from hospital. Silk & Snow did it though! The mattress arrived the same day my parents were released from hospital.
Customer service was amazing & I was blown away that they were able to realize one family’s need for urgency.
I was skeptical of buying a mattress online but my next mattress will be from Silk & Snow :)
The icing on the cake was the need to have the mattress delivered on short notice once my parents were released from hospital. Silk & Snow did it though! The mattress arrived the same day my parents were released from hospital.
Customer service was amazing & I was blown away that they were able to realize one family’s need for urgency.
I was skeptical of buying a mattress online but my next mattress will be from Silk & Snow :)
Response from Silk & Snow
Oct 23, 2020
Hi Jim
We are so sorry to hear about your parents awful car accident and we are happy to hear that our mattress is providing some relief and comfort.
Sending you and your family much love as your parents recover.
All the best
Susan
denis t
Verified Buyer
Matelas S&S Hybride
Very good like it
Response from Silk & Snow
Oct 23, 2020
Wonderful to hear, Denis!
Thanks for your feedback,
Yvonne
Jennifer S
Verified Buyer
The most comfortable bed I have ever slept on. And no more pains!!! Thank you silk and snow!
Response from Silk & Snow
Oct 23, 2020
Hi Jennifer
Excellent! So happy to hear you're sleeping well :)
Here's to many more nights of happy sleep.
All the best
Susan
Kimberly M
Verified Buyer
S&S Hybrid Mattress
I absolutely love my hybrid mattress. I am a side sleeper but with this mattress I am even comfortable sleeping on my back which I have not been able to do on a traditional mattress. I have been sleeping on it for about a month and every night I look forward to sleeping. The mattress is what I would call medium-firm, its not super squishy, but its definitely not firm firm. So happy with my purchase.
Response from Silk & Snow
Oct 23, 2020
Hi Kimberly
Great! We are thrilled to hear that you're finding your Hybrid nice and comfy. Thank you for writing to us, we appreciate your positive feedback!
All the best
Susan
Hayley L
Verified Buyer
Storage Bed
Exactly as advertised! Beautiful and not too bad to put together. Only thing is the drawer is not on rails so you need to open it in the middle otherwise it turns but not really a big deal. Very happy with the bedframe!
Response from Silk & Snow
Oct 26, 2020
Hi Hayley,
We really appreciate your feedback, thank you!
All the best,
Yvonne
Judith B
Verified Buyer
S&S Mattress
Juste parfait 👌
Response from Silk & Snow
Oct 23, 2020
Bonjour Judith,
Nous sommes si heureux de vous voir satisfaite. Merci d'avoir partagé cette photo avec nous. Votre chambre est très chaleureuse, cela doit être difficile de se lever le matin. :)
Bon dodo,
- Louisa
Shen H
Verified Buyer
S&S Hybrid Mattress
Super comfy and has been great so far! Let’s hope it’s lasts!
Response from Silk & Snow
Oct 28, 2020
Hi Shen,
Great to hear that you're enjoying your new hybrid mattress! Thank you for taking the time to leave us a review.
All the best,
Yvonne
Fayaz D
Verified Buyer
S&S Hybrid Mattress
I purchased the silk and snow hybrid. It is a good mattress. However it's been a horrible experience for me. I've been experiencing pain every morning in my low back hips and shoulder. I don't think this is the right mattress for me in fact I've had to move into a different bedroom in my home. I called into customer service to inquire about an exchange for the regular soap and snow all foam mattress. I'm in the process of doing this.
Kiera H
Verified Buyer
S&S Hybrid Mattress
BEST MATTRESS EVER!!!
Response from Silk & Snow
Oct 28, 2020
Hi Kiera,
Woohoo! That's what we like to hear :)
Happy sleeping,
Yvonne
Kim O
Verified Buyer
Adjustable Pillow (Retail)
I'm super particular about my pillow, and I LOVE this pillow!! It's a great replacement for my beloved feather pillow. I love that its customizable to get the perfect fill. Very happy!
Response from Silk & Snow
Oct 28, 2020
Hi Kim,
Amazing! So great to hear that you're loving your new pillow. Thank you for letting us know!
All the best,
Yvonne
CHARLENE M
Verified Buyer
Platform Bed
Love your bed frames. Easy to assemble and good quality. Next purchase will be a mattress.
Response from Silk & Snow
Oct 23, 2020
Hi Charlene,
Wonderful! Thank you for taking the time to leave us a message. If you need any help choosing between mattresses, our team will be happy to answer any questions.
All the best,
Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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