I've owned the hybrid mattress for a month now and it was very comfortable from the first night I slept on it. However, the mattress smelled of chemicals and it was so strong that I had to keep the windows in the bedroom open and the door closed for a week before I was able to sleep on it. The odour lasted for two more weeks. Taking another star off for the body heat it retains and I wasn't able to sleep through the night on it and am considering of returning it. I've tried using the mattress protector to control the heat as well as expensive sheets, but I'm running out of options. Can't imagine how hot it will be to sleep on the mattress during the hot summer nights.
The customer service was amazing - helpful and knowledgeable.

This pillow was perfect when I got it. Unfortunately, not even 2mo later it began to flatten out. Now 4mo in its like any other pillow. I'm disappointed to lose that height as I'm a side sleeper. I came back to see if I could buy stuffing but that's not an option.

For the price I paid, I was hoping it would have stayed plump for at least a while.

Had this mattress for only a week and I am already in love. The memory foam is extremely comfortable and as soon as I lay on this mattress I am able to fall asleep right away!! I am very happy with my purchase of the S+S Hybrid.

Absolutely fantastic service by the Silk and Snow team. Rebecca was absolutely outstanding. Due to difficult circumstances regarding my delivery, Rebecca went above and beyond and then some to get us our mattress incredibly fast. She is a real asset to Silk and Snow. Rebecca is a model employee with a customer first mentality. I also want to thank Samantha and Leo and Claire. We will definitely be coming back for our third mattress purchase shortly. Great work and super comfy Hybrid mattress.

Thank you Silk & Snow!

Michael

So far everything is great! We hope to get many years out of this product.

First off all’s I have to say is WOW!! The service from Silk & Snow is phenomenal. One of the girls that has been answering my questions and has stood by my side is Rebecca. I had dozens of questions prior to buying the new Hybrid mattress. I wanted something that was comfortable yet was very supportive. Being 6’7 with prior sports injuries from years ago has left my body a bit roughed up. But I did a TON of research on this company and how these unique mattresses where built, and I took the leap of faith. Hell I had so much faith, I even cancelled my Kingsdown mattress I had physically ordered from Leon’s a week prior to making my purchase here. And after cancelling my Kingsdown mattress, I do not for a second regret buying this mattress at all!!! If your a big dude that wants a comfortable nights sleep and doesn’t wanna wake up like someone whacked ya with a bat (prior mattress) then you’ve come to the perfect place. Thank you Silk & Snow for making my purchase one of the smoothest purchases I’ve made in my life. Everyone do the body some good and treat yourself to one of these mattresses, you will thank me later!

We bought our S+S mattress two years ago. Well, I stopped going to the chiropractor two years ago as well! The most comfortable bed I’ve slept on and I always look forward to climbing in. We also bought a protector and folks, it’s worth it. You can wash it, it’s waterproof, and it DOESN’T affect the feel of the mattress.

We also got the pillows and after adjusting their density a bit, it’s perfect — and no more neck pain at all! I tried a standard Costco pillow last week and it took me three days to recoup from it.. back to my SS pillow.

Also: we got the sheet set. They didn’t have the linen set yet or I would have gotten that but for cotton, they’re really nice. I intend on ordering some linen sheets and silk pillowcases and perhaps a weighted blanket.

Two very happy customers :)

I purchased my bed mid December last year an absolutely love it; so glad I chose Silk & Snow.

I was noticing in some of the reviews around the same timeframe that a complimentary pillow was included; however I didn't receive on with my order. Was this something I overlooked when ordering?

Thanks so much!

Very, very comfortable.

Mattress is super comfortable. Gives just the right amount of support. Have been sleeping better and waking up with no back pain. Love my mattress.

So comfy, we love it and have been having amazing sleeps since!

I see why you give ONE pillow away free with a mattress... because now my wife wants us to order a second one!

Having ordered king size hybrid storage bed with protective cover We're really pleased with the ordering process, service, communications, delivery and most important quality of the products. Supports all as advertised so far.
Have made suggestions re other small details to the company. Believe it or not, 2 senior seniors were able to unpack and set up up the units- slowly of course. All looks good. Suggest anyone have a higher quality set of wrenches and screwdrivers to make it easier setting up.. "Cheapies" included waste of effort.. Likely will have years of enjoyment spending about 1/3 of time there!! (8 hrs/night).
Good luck to this Canadian company .

We love our new bed. It's very comfortable for my husband and I. It's great for heavier people as well.

Enjoy the bed. Husband sleeps through the night. I wake up not feeling sore and stiff. Thank you. :)

Great

So far I am sleeping better and have less stiffness in the morning. Hope it keeps me comfortable

too hard

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I'm a very heavy guy and had read that a Hybrid mattress would be the way to go. I checked the competition and found that the Silk and Snow offered the best specs for the money. Now that we've had it for a few weeks we are very happy with it. It is firm but really comfortable and has no problem handling my weight. I deducted one star because the sides don't support as much as I'd hoped when sitting on the edge of the bed though they do when sleeping close to the edge. Also if you order one don't expect delivery in a couple days. Mine was over 2 weeks even though I live close to the warehouse. Worth the wait though. This one's a keeper.