Bonjour...j'adore Mon matelas...sauf...il y a une senteur dessus qui m'empêche d'être bien...je l'ai nettoyer bicarbonate de soude...vinaigre et sa persiste..si ce n'était pas de ça...je serai au Ange...

What I like: Bouncier than my old memory foam mattress

What I don't like: Too much chemical smell, even after a week of leaving it in a room with open window and two fans, and after several weeks of use. And Back pain, back pain, back pain.... I am quite disappointed. A bit softer than I expected, and being six foot tall and weighing under 135lbs, I wake up with sore and painful mid/lower back. I think this is because my hips sink in more than they should on this mattress, whereas my light back does not, arching my lower back too much?

For now, I have put several comforters and duvets on top of it to sleep on, and it seems to help, but this is a temporary solution until I find an alternative...

Update: I've been sleeping on it for over 6 weeks now, and the pain is now unbearable. I couldn't sleep at all last night. Sleeping on the floor seems better. Sorry, but I'll have to return this one.

Sheets were ordered for a gift. Recipients love them. I was very impressed with the fantastic customer service experience.

Les têtes de vis ne sont pas de bonne qualité.

👍🏽

Service is great, mattress Super comfortable

Love the mattress and the customer service. When I ordered was hoping to get it before the weekend as it was for the cottage. Well the lady I spoke to put a rush on my order and we had it in plenty of time. Thank you so much.

We purchased this mattress for our camping trailer. Definitely has taken Glamping to a new level. Thank you Silk and Snow ❤️

Great mattress. Quick delivery. Thanks.

This pillow is very nice. I love that I can adjust the fullness. I've had it for a few months and find it quite comfortable, though a pricey option.

I like the materials that the mattress is made out of as it did not emit any odors. However, this mattress is way too firm. I truly thought I did my research prior to purchase and based on all reviews I believed this to be the best mattress. I wish the Hybrid SS came in a plush version. Thank you!

I love how soft this makes my comforter.

I just wanted to say a huge thank you for my first night's sleep with no sore spots, no tossing and turning over to find a comfortable position. I feel like I am lying on a cloud!
I actually found myself going to bed after supper tonight just to feel that comfort while watching CNN🤣.
Thanks again, Silk and Snow...I will be spreading the word about you guys!
Oh yes, the delivery was so fast and the unpacking a piece of cake.

Elizabeth



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Louisa (Silk & Snow)

Sep 14, 2020, 4:46 PM EDT

Good afternoon Elizabeth,

Thank you so much for taking the time to write us this kind message highlighting your positive experience so far.

We are so happy to know that you have had a nice first sleep on your new mattress! Sleeping on a mattress that suits your needs can quite literally change your life and give you more energy (or make you lazier come winter time! Haha). To know that we have met your expectations make us feel like we succeeded in our mission and make us want to continue in our direction.

We always love to hear from our customers, whether it's good or bad as it helps us improve both our service and products. As a small but mighty growing Canadian company, feedback are essential for our growth -- we’d be thrilled if you'd be willing to leave us a Google Review reflecting your experience with Silk & Snow – all you will need to do is follow this link: https://bit.ly/3dJMr2Q which only takes a few seconds.

Here's to many nights of restful sleep! We won't tell anyone if you hit the snooze button of your alarm more often. ;)

Best,
Louisa
Team Silk & Snow
hello@silkandsnow.com
+1 855.777.0033


Elizabeth Barroso

Sep 12, 2020, 9:13 PM EDT

Show quoted text
This email is a service from Silk & Snow. Delivered by Zendesk
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I just wanted to say a huge thank you for my first night's sleep with no sore spots, no tossing and turning over to find a comfortable position. I feel like I am lying on a cloud!
I actually found myself going to bed after supper tonight just to feel that comfort while watching CNN🤣.
Thanks again, Silk and Snow...I will be spreading the word about you guys!
Oh yes, the delivery was so fast and the unpacking a piece of cake.

Elizabeth B Montreal








Sep 14, 2020, 4:46 PM EDT

Good afternoon Elizabeth,

Thank you so much for taking the time to write us this kind message highlighting your positive experience so far.

We are so happy to know that you have had a nice first sleep on your new mattress! Sleeping on a mattress that suits your needs can quite literally change your life and give you more energy (or make you lazier come winter time! Haha). To know that we have met your expectations make us feel like we succeeded in our mission and make us want to continue in our direction.

Here's to many nights of restful sleep! We won't tell anyone if you hit the snooze button of your alarm more often. ;)

Best,
Louisa
Team Silk & Snow
hello@silkandsnow.com
+1 855.777.0033

Outstanding product

Night and day difference! I actually want to stay in bed on the weekends.

We like the bed we bought but it took too long to get, its amazing that if you threaten to cancel your order how fast you get your bed, the only company i know who bills you before shipping you order, seems like theres a communication breakdown in the company, the customer service representative was nice but i sensed she had no control in Her position, my 4 stars are for the bed only, the experience wasn't outstanding

Perfect for us, firm enough to be supportive, but still so plush, and barely any motion transfer. Very glad we went with silk and snow, the cost for the king size was reasonable and the fact that it's a Canadian company make mw feel good about the purchase.

This is a quite a comfortable mattress, but not as comfortable as the king size mattress that I had purchased previously.

I didn’t believe the hype with all of the internet mattresses. I read a bunch of reviews and decided Silk and Snow was the way to go. My partner and I (and our 70lb pooch) are all sleeping so much deeper and wake up a lot more restful.

So soft and light feeling. Best sheets ever !