4.6
From 1
to 5
Reviews
21591
Recommend
10 / 10
TrustScore
9.29 / 10
Katharine D
Verified Buyer
S&S Hybrid Mattress
I love this bed and the soft sheets! Heaven
Response from Silk & Snow
Sep 02, 2020
Hi Katharine
Great news! Thank you for taking the time to write a review for us, we appreciate your feedback.
All the best,
Susan
Julia K
Verified Buyer
S&S Hybrid Mattress - Queen
Great quality mattress - not too hard and offers great support!
Response from Silk & Snow
Sep 02, 2020
Hi Julia
Wonderful! We are happy to hear that you're enjoying your new Hybrid mattress and sleeping well. Thank you for taking the time to let us know!
All the best,
Susan
Rosalind F
Verified Buyer
S&S Hybrid Mattress
Mattress is great! Super comfortable. I no longer feel stiff when getting up in the morning. I highly recommend this company. Only complaint is that I am not happy with the mattress COVER. They charge $100 for it and it is a plastic tarp. I put it up to a fan and there was no air flow at all. Don't waste your money on the mattress cover.
Response from Silk & Snow
Aug 26, 2020
Hi Rosalind
Thank you for taking the time to write a review for us, we appreciate your feedback. We are so happy to hear that you're enjoying your mattress and waking up feeling refreshed. Sorry to hear that you're not as happy about the protector. I want to assure you that the protector is of premium quality. They are made out of the same material as outdoor gear and premium bedding and it is fairly normal for air to not pass through it as it is 100% waterproof. As waterproof protectors tend to make a mattress sleep warm, we use a special multilayer design with fibres in the protector that have moisture-wicking capabilities. But we absolutely do stand by our 100 night trial and please do reach out to us if you want to chat further.
All the best,
Susan
Kelly T
Verified Buyer
S&S Mattress
Bought for my son. He loves it! So, so cozy and comfy. My husband and I have a memory foam mattress from a different company and the Silk & Snow is noticeably softer. Not gonna lie: I’m a little envious.
Response from Silk & Snow
Sep 02, 2020
Hi Kelly
Loved your review, thank you for taking the time to send us such great feedback!
All the best,
Susan
John Fraser
Verified Buyer
S&S Hybrid Mattress
It was difficult to rate the SS Hybrid mattress for us. The quality was very good, however it was not a good match for us. We found it to be too firm to address our purpose for purchasing it. Once again let me say th quality was very good but did not suit us.
I think we have found our mattress the Szilard and Snow SS mattress.
I think we have found our mattress the Szilard and Snow SS mattress.
Response from Silk & Snow
Aug 23, 2020
Hi John
Thank you for taking the time to write to us, we appreciate your honest review and feedback. We are so happy to hear that you found the quality to be of a high standard even though the mattress didn't work out. We hope you find your perfect mattress soon!
All the best,
Susan
Dmitry K
Verified Buyer
S&S Hybrid Mattress
We have only been using our mattress for about a month, but we are completely satisfied with it so far!
The fill and firmness is perfect for us
Also the “new product smell” vanishes quickly and after that you can fully enjoy your sleep
The fill and firmness is perfect for us
Also the “new product smell” vanishes quickly and after that you can fully enjoy your sleep
Response from Silk & Snow
Aug 24, 2020
Hi Dmitry
Great! We are so happy that your are satisfied with your mattress! Thanks for the review :)
All the best,
Chloe
Andre M
Verified Buyer
S&S Mattress
Bon lit
Annette F
Verified Buyer
S&S Mattress
Fantastic, personable customer service!
Response from Silk & Snow
Aug 23, 2020
Hi Annette
Excellent news! I will be sure to send your kudos along to the customer service team :)
All the best,
Susan
Connor R
Verified Buyer
S&S Mattress - Queen
This bed is so comfortable! I was hesitant to buy a full foam mattress and not a hybrid due to being a front sleeper, but I have had absolutely no problems sleeping on this mattress at all. After years of sleeping on an old spring mattress, you can really notice the difference. Reading mattress reviews online can be a minefield, but I am delighted with our choice. Customer service team are really good too! Thank you Silk and Snow!
Response from Silk & Snow
Aug 23, 2020
Hi Connor
Thank you for taking the time to write to us, we appreciate your feedback! We are so happy to hear that you're loving your foam mattress and noticing a difference. I will definitely pass on your great feedback to the customer service team too.
All the best,
Susan
Karen B
Verified Buyer
Duvet - King/Cal King
I’ve bought 1 then 3 more. Amazingly comfortable, the weight is perfect. Wr love silk and snow bedding and pillows and mattress
Response from Silk & Snow
Aug 23, 2020
Hi Karen
Amazing! I loved reading your review and we are grateful for your support!
All the best
Susan
Douglas J
Verified Buyer
Down Alternative Duvet
Perfect weight. Oh so comfy
Response from Silk & Snow
Aug 23, 2020
Hi Douglas
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Susan
Nancy D
Verified Email
Terry Bath Towels
Ordered a set of sheets for a wedding gift. Louisa from customer service went above and beyond with my inquiries. The sheets were hand delivered to the recipients and they are thrilled with them. Thank you so much for everything you did to make this possible.
Response from Silk & Snow
Aug 25, 2020
Hi Nancy,
Thank you for the great review! I will pass your kudos along to Louisa! We are so happy to hear that the gift was a success :)
All the best,
Susan
August D
Verified Buyer
S&S Mattress
This is the first mattress I purchased since I moved out of my moms house a couple years ago. Since I bought this mattress a month ago I've been sleeping so much better. Very affordable, for a student like myself. Very comfortable, I havent woke up with back pain since. I would highly recommend buying this mattress if you are on a budget and need a better nights sleep.
Response from Silk & Snow
Aug 23, 2020
Hi August
Great news! We are happy to hear that you’re enjoying your new mattress. Thank you for taking the time to let us know.
All the best,
Susan
Steve C
Verified Buyer
Matelas S&S Hybride
very nice
Response from Silk & Snow
Aug 23, 2020
Hi Steve
Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Susan
Lee J
Verified Buyer
I was sceptical about purchasing a mattress online and this is my first experience with a foam mattress. I have been really impressed everything has been exactly as promised . No motion transfer is a definite plus with this mattress. I am around day 80 and am very pleased so far.
Response from Silk & Snow
Aug 21, 2020
Hi Lee,
We're so happy to hear that you're impressed with the mattress and that you're enjoying the zero motion transfer :) Thanks for the review!
All the best,
Chloe
Patrick J
Verified Buyer
S&S Mattress
The jury is still out on my case i am still adjusting with the transition not sure yet.
Response from Silk & Snow
Aug 23, 2020
Hi Patrick
Thanks for taking the time to email us your feedback so far. Please keep us posted!
All the best
Susan
Allison S
Verified Buyer
S&S Mattress
Very comfortable mattress and works great for our toddler. Only negative would be the smell...for a mattress that is supposed to be free of harsh chemicals the initial smell was extremely strong for well over 2 weeks. Over a month later the smell is less but still remains. I’m not sure what the materials/chemicals are that are causing this smell as it is disappointing. Pleased with the mattress comfort and quality after 1 month of use otherwise.
Response from Silk & Snow
Aug 23, 2020
Hi Allison
Thank you for taking the time to send us a review, we appreciate your feedback. What you’re smelling is very typical when you buy a new mattress. I wanted to assure you that all of our foams are CertiPUR certified, which means that they are tested by a third party to ensure that they are safe in terms of chemical emissions.
The smell will start to dissipate over time and it definitely does not indicate a defect with the mattress, but please contact us if it is still bothers you - we are available and very happy to chat more about it.
Thank you!
Susan
Karen W
Verified Buyer
S&S Hybrid Mattress
Mattress is super comfy. Took a little long to arrive due to a delay at the warehouse. But so glad it arrived
Response from Silk & Snow
Aug 21, 2020
Hi Karen,
Thank you for your patience. We're so glad that you're enjoying the new mattress!
All the best,
Chloe
Prasad B
Verified Buyer
S&S Mattress
I did ten days of research on mattress and ended up ordering Silk and Snow. Mattress has very good support and in the same way very soft top memory foam, $450 well spent for me
Response from Silk & Snow
Aug 21, 2020
Hi Prasad,
Great! We're thrilled that you like the mattress and that you find it supportive and soft :) Thanks for the review!
All the best,
Chloe
Shawn M
Verified Buyer
S&S Mattress
Awesome Customer Service and even better bed. I sleep like a baby every single night. I absolutely love my bed. Don’t hesitate order one! You won’t be sorry.
Response from Silk & Snow
Aug 21, 2020
Hi Shawn,
Oh wow! We're so happy that you love the bed :) Thanks for the incredible review!
All the best,
Chloe
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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