4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Laura R
Verified Buyer
S&S Hybrid Mattress
I chose the hybrid mattress and I’m very pleased. I like the combination of firmness with the softer gel top layer.
Stephanie R
Verified Buyer
Perfect representation of the colour, fast delivery, lovely products. I bought a duvet cover and pillow cases, and will buy the sheets soon.
The colour perfectly matches a tree shade in my curtains, and now I am going to match with paint for the furniture!
The colour perfectly matches a tree shade in my curtains, and now I am going to match with paint for the furniture!
Alexander W
Verified Buyer
Wooden Bed Frame
So sturdy! Doesn't creak at all, very easy to set up. Nice and high off the ground too so you can store stuff underneath.
betty w
Verified Buyer
Very happy, great quality
Kelly M
Verified Buyer
S&S Hybrid Mattress
We love our new mattress! We were overdue for a replacement but our hybrid mattress exceeded our expectations.
Catherine V
Verified Buyer
S&S Organic Mattress
Very comfortable no complaints. No bad snells
Chris N
Verified Buyer
Percale Cotton Sheet Set
Couple washes in they are still quite rough
Antoinette P
Verified Buyer
Silk Pillowcase
I love my silk pillow case. I’ve noticed the absence of fallen hair in my pillow every morning.
Antoinette P
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I love my linen sheets so far. My husband has eczema & the sheets are super comfortable to his skin.
Laura D
Verified Buyer
Wooden Bed Frame
LOVE this bed frame! Amazing quality solid wood and so easy to assemble!
Laura D
Verified Buyer
S&S Organic Mattress
We absolutely love this mattress! Couldn’t not recommend it more. It’s so comfortable and free of any toxins. Great quality and customer service!
Melanie B
Verified Buyer
Matelas S&S Hybride
J'avais des points de pression avec mon matelas en mousse qui n'était pas vieux! Et quand j'ai dormi avec ce matelas...tout a changé!!! Je n'ai plus aucune douleur!!! Confort absolu!! Et que dire de l'oreiller que j'ai reçu en bonus!!! Un vrai nuage!
Erin K
Verified Email
Flax Linen Duvet Cover
We bought the flax linen in oat. Love the colour. The fitted sheet is AWFUL. It barely stays on the mattress as it only has elastic around the corner. This means it’s constantly bagged out and we are sleeping on layers of wrinkles. Super disappointing for the cost.
I did buy the pillows and like them.
I did buy the pillows and like them.
Response from Silk & Snow
Jun 04, 2023
Hello Erin,
Thank you for sharing your feedback about the flax linen sheets you purchased. We appreciate your positive comments about the color and your satisfaction with the pillows.
We apologize for the disappointment you experienced with the fitted sheet. To ensure your satisfaction, we offer a full refund within the 100-night trial period. If you are not completely satisfied with the sheets, please contact our customer service team, and they will assist you with the return process.
Thank you for choosing our brand, and we value your feedback. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
Krista S
Verified Buyer
Wooden Bed Frame
So many bad reviews for some reason but this bed works great for us. It looks very beautiful too. I would post a picture if I could. It is very solid. You can break your leg on it, that's how solid it is. But that's a good thing, it's a great bed!
Kellie H
Verified Buyer
Surmatelas organique
Quick shipping and the quality is fantastic. Good value versus the competition.
Claude F
Verified Buyer
S&S Hybrid Mattress
Manquerait des gances pour faciliter le déplacement du matrelas
Stéphanie
Verified Email
Pillow
Best pillow ever. I look for the perfect pillow for a long time. This one is the best for sur.
JOSHUA I
Verified Email
Wooden Bed Frame
So, there are some ups and downs to this product.
Positives:
- Sturdy: Weight Limit is supposedly 1100 lbs and while I haven't put anything near that on the frame, it does seem to do well with around 600 lbs on it.
- Quiet*: For the most part, once put together the frame is pretty quiet and I didn't notice much noise. After about a month I did notice a slight squeak here & there, but it's ultimately not bad.
- Looks: It looks really nice. I mean I tell ya, once your mattress is on there, all people will see is your frame and it definitely is classy.
Negatives:
- Silk & Snow team already addressed this, but I figured I'd share: Like other reviewers, I took had an issue with the quality of the slats I received. They were a bit dirty / dusty, as well as had markings and were not shaven down well which can cause splinters if not careful.
- Packaging: it was quite a nightmare and likely not S&S's fault, however since other reviewers mentioned it, I figured it'd be worth mentioning.
- Ease of Set Up: This isn't a difficult bed to set up, however the video showing one person doing it definitely leads you to believe it's easier than it is. Let me just say this: USE TWO PEOPLE. It was very hard to do solo and I would have had an easier time with someone assisting me. Tools aren't necessary, but I will recommend a rubber mallet to help move your center support beam(s) in place. I had to just slap it with my hand, which hurt.
- Legs: This seems to be an issue that is pretty uniform, S&S have yet to really address it, but the legs that support the center beam(s) are too short. So you'll need to put something underneath so they don't slip out and fall. I used old washcloths and socks, but if you have pieces of wood, that'd be best.
Positives:
- Sturdy: Weight Limit is supposedly 1100 lbs and while I haven't put anything near that on the frame, it does seem to do well with around 600 lbs on it.
- Quiet*: For the most part, once put together the frame is pretty quiet and I didn't notice much noise. After about a month I did notice a slight squeak here & there, but it's ultimately not bad.
- Looks: It looks really nice. I mean I tell ya, once your mattress is on there, all people will see is your frame and it definitely is classy.
Negatives:
- Silk & Snow team already addressed this, but I figured I'd share: Like other reviewers, I took had an issue with the quality of the slats I received. They were a bit dirty / dusty, as well as had markings and were not shaven down well which can cause splinters if not careful.
- Packaging: it was quite a nightmare and likely not S&S's fault, however since other reviewers mentioned it, I figured it'd be worth mentioning.
- Ease of Set Up: This isn't a difficult bed to set up, however the video showing one person doing it definitely leads you to believe it's easier than it is. Let me just say this: USE TWO PEOPLE. It was very hard to do solo and I would have had an easier time with someone assisting me. Tools aren't necessary, but I will recommend a rubber mallet to help move your center support beam(s) in place. I had to just slap it with my hand, which hurt.
- Legs: This seems to be an issue that is pretty uniform, S&S have yet to really address it, but the legs that support the center beam(s) are too short. So you'll need to put something underneath so they don't slip out and fall. I used old washcloths and socks, but if you have pieces of wood, that'd be best.
Response from Silk & Snow
Jun 04, 2023
Hello Joshua,
Thank you for your valuable feedback and honest review of our product. We appreciate your insights and would like to address both the positive aspects and challenges you encountered.
We are grateful that you found the frame to be sturdy, capable of supporting weight, and visually appealing. Your positive comments are a testament to our commitment to quality and aesthetics.
Regarding the concerns you raised, such as the quality of the slats, packaging, ease of setup, and the length of the center legs, we apologize for any inconvenience caused. We are continuously working to improve these aspects of our product and appreciate your feedback in helping us identify areas for enhancement. Rest assured, the center legs are designed to accommodate the weight placed on the bed.
We sincerely value your feedback and thank you for choosing Silk & Snow. Your satisfaction is our priority, and we will strive to ensure a positive experience moving forward.
Warm regards,
Aram A
Verified Buyer
Adjustable Pillow (Retail)
Awesome pillow
Lynnette
Verified Email
Terry Bath Towels
This mattress is absolutely the most comfortable I have ever slept on!! It is the perfect amount of softness/firmness. I also purchased the pillow and duvet and they are equally beautifully made. I will be buying from Silk & Snow from now on!!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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