Not everyone is convinced this is a great product. We received our mattress in December. Busy time? Regardless the manufacturing was definitely problematic. The sewing of the binding on the mattress was a 2 out of 5. Lacking the skill or rushing production? I wish I could share some pics here. When we complained about this workmanship, the customer service reps were apologetic and went away to review with their “contractor” and subsequently advised that this binding issue will not effect the durability and longevity of the mattress. I am not convinced. How would you feel if you bought a new car that had a scratch or had a noticeable defect? We are older customers and really don’t like to deal with controversy. We kept the mattress without adding too much fuss. The mattress is comfortable for sure although we did end up adding a gel pad as it was a bit too hard for us. We did receive a mattress protector sent to us because of our complaint over workmanship.

Had the hybrid for about 9 days now. Couldn’t sleep in it the first few nights. The off gases were very strong. It was well aired out with sun, ventilation and some baking soda bowls in the room. Still a week later and the mild gas smells are still there which is not enjoyable for sleep time. The bed seems uneven and lumpy in spots still. Some areas tough and some are softer (I’m not taking about the firmer middle part, I’m talking about the bed in general) . I’m not sure about this bed as I was on a pretty firm mattress before, but started to sleep more on my side and was feeling hip pain. I like the look of this bed and the cushion top feel. I’m also staying cool and I sleep hot. However the adjustment period is causing back pain which I didn’t have before and still some hip pain. I know a new bed takes time to adjust to but I was hoping to feel less pain not more. I’m going to give it it’s trial run so I can see how the bed changes over the next few months. I have high hopes in the long run and I’m hoping I can better adjust to the bed sooner the later. If things improve I will update my review!

I have the Egyptian cotton bedsheets and I absolutely love them. They fit perfectly and are so soft and smooth against your skin. I researched a lot to choose the best sheets and I am very happy. They wash well and even though a bit wrinkly I removed them from the dryer when they were still warm and smoothed them out on the bed. You don’t even notice the wrinkles when in the bed and being cotton, that is how they are.
Both my husband and I love them and I am glad to support a Canadian company too. Worth the money to get quality sheets that will last.

My husband and I have purchased 2 sets of linen sheets, a linen duvet cover and 2 pillows! We are so happy with everything. The sheets look and feel luxurious, the duvet cover is gorgeous and the pillows are simply amazing! We both have figured out just the right amount of filling to remove, and truly have never had nicer pillows! We both sleep better. On one of our orders, we selected and paid for a Queen size flat sheet and a King size fitted sheet, so S&S got in touch with us before shipping to make sure we hadn't made a mistake with our order - which we had! Excellent customer service and high quality products. We are now ordering sheets for the cottage. Thanks S&S : )

Fantastic customer service, and a great product.

We had purchased the hybrid king size. It was too firm for both my wife and myself. That being said, the construction and support that the mattress gave was high quality.

We e-mailed s&s and recieved a response promptly. We were able to exchange it for the original s&s. The first night was a instantaneous improvement.

Both myself and my wife are very impressed with the product and customer service.

Much Thanks from Manitoba!

I bought this duvet shortly after the Egyptian cotton sheets. I chose the winter version and was honestly blown away by how fluffy, lightweight, and cozy it is.

The only thing that would make this better is ties on the duvet cover to keep the corners nice and secure - not that this has not actually been an issue for me. The duvet itself does have loops on each corner that could be used for this purpose.

Really appreciate being able to purchase such quality products from a Canadian company. If they come out with a summer duvet option I'll be snapping it up instantly. Thanks!

I have to say I've been very pleasantly surprised by these sheets! I was worried they would be too silk-like (to me, that means overly slick and sticky) but they feel like smooth, luxurious cotton.

I didn't realize what a difference really good quality sheets would make. Now that I've been sleeping with these for a week and a half, I feel like the money spent was totally worth it. I also bought the winter synthetic duvet from S&S and that has just been wonderful also.

My only gripe is that the pillow cases are a tad small on my latex pillows and I don't know if they will fit if I get hygienic covers for them. Still, all in all 5/5.

Nous sommes enchantés par notre achat !
Nous avons pris la chance de commander un matelas sans l'avoir essayé et ne pourrions être plus heureux du résultats.

Le service à la clientèle est merveilleux et a été très patient et courtois !

Je recommande ce matelas sans équivoque !


We are delighted with our new mattress !
It is a real gamble to order somethong you haven't try, but we are more than happy.

Customer service was also vrey great - they were patient with me and answered all of my questions.

I would definitly recommend

I ordered a bed frame with headboard. Parts were missing, it took 3 months of going back and forth. Although S&S did resolve the issue, all I got was a post card thanking me for my patience. If you ask me-a full bill and no compensation for the nuisance doesn't cut it. Only in Canada.

Very happy with my purchase! Extremely comfortable. Perfect combination of plush and firm. I would highly recommend this mattress.

I ordered the platform bed and I could not be happier! It was delivered a week after I ordered in a single box. It was really simple to put together and it’s really sturdy. I like the clean, unobtrusive look of the bed. There’s also enough room under the bed to store some boxes. Very reasonable price for superb quality! Would recommend to anyone.

This review is for the S&S Hybrid:
I found that searching for a great mattress is a daunting task. In my research I found out that the Silk and Snow mattress is one of the few that is not only made in Canada, but all the parts (foam, coils etc.) to make the mattress are sourced in Canada as well. Apart from trying out a few memory foam mattresses in stores this was the first memory foam mattress I have ever owned, so I cannot compare it to many. However, it is by far the most comfortable mattress I have ever had (out of about 7 over the years) and it certainly has solved my sore back problems I had with my old mattress.
In looking around I found that S&S, not only provide a high-quality mattress, but they manage to keep the prices very affordable as well.
They also stand behind their product which is good to know if something goes wrong. The first mattress they sent, unfortunately had a manufacturing issue. S&S asked for clarification on the problem but did not argue about it. They agreed there was an issue and sent out a replacement mattress. Well done Silk and Snow! That's Great Service. Mistakes can happen but how S&S responded left a very positive impact. The 5 stars are for both the mattress and the company. Thank you to the staff and management team.

I find the mattress has the perfect amount of support to comfort ratio. The first 3-months have been great and so far and it appears to be holding up well, as in it does not show any signs of sagging or irregular wear. Definitely worth consideration when looking for your next mattress.

I purchased the Storage bed and am very disappointed with the bed. I had already bought a Casper mattress before purchasing the bed I confirmed in the chat with Justin that I had the mattress and was assured that it will not be an issue. I have never bought from Silk and Snow and decided to give them a try as I liked the bed. First I was told that I would get White glove delivery, upon placing my order I was advised that this service was not available in my area code. Fine.
Us being seniors I requested if the boxes be placed in the garage so it would be easier for my son when he comes over to get the bed fixed. I was told that they will add the note. The boxes were left on the porch and we had to lug them in.
We put the bed together and the quality is poor. The headboard is wobbly, there is so much space between the mattress and the drawers that my grand-daughter is able to put her hands in and stuffs with things which is dangerous. I reached out and send pictures and videos upon their request and I am still waiting for a resolution. Not happy at all.

Great! Especially for lower back issues

Great mattress at a great price! Seamless delivery. Perfect level of firmness, working/reading in bed is comfortable. Would highly recommend. Pillow design is very intuitive, great for those that like a custom fill level.

Best mattress we’ve ever had!

Excellent quality and customer service.

Very comfortable; do not disturb partner when moving; very easy to make bed as mattress is so light. Very pleased with purchase.

Mattress is comfortable but really isn’t much different then a standard mattress.