Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Melanie O
Feb 23, 2021
Verified Buyer
S&S Organic Mattress
This is an amazing mattress - so well made, but was too firm for me, despite me needing a firm mattress. This felt closer to an 8 on the firmness scale. However, I would recommend to anyone wanting safe materials, and a ton of support.
Response from Silk & Snow
Mar 25, 2021
Hi Melanie, Thank you for your feedback! We appreciate you giving the mattress a fair try and we understand that personal preference plays a huge part. Our Organic can be quite firm due to the latex and coil mix but we always take everything into account for us to review for future models or any changes that need to be made to firmness scales as well. Thank you for the support and recommendation! All the best, Claire
fred f
Feb 23, 2021
Verified Buyer
Upholstered Bed Frame with Headboard
Excellent quality Canadian product. Thank you
Response from Silk & Snow
Feb 23, 2021
Hi Fred, Thank you for your review! Happy sleeping, -Yvonne
Leslee H
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
This is the best mattress we gave every owned.
Response from Silk & Snow
Mar 25, 2021
Hi Leslee, This is amazing to hear! Here's to many more nights of peaceful sleep! All the best, Claire
Joseph T
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
Awesome mattress, love it, really helps out with my sleep quality.
Response from Silk & Snow
Feb 23, 2021
Hi Joseph, Great news! We're so happy to hear that you're getting a better nights' sleep with your new mattress. Thanks for the review, we really appreciate it! All the best, -Yvonne
Chieko R
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
Unfortunately, the delivered mattress was a poorly made product and had to be returned.
Response from Silk & Snow
Mar 25, 2021
Hi Chieko, Thank you for your feedback. I am sorry to hear that you had a negative experience with our mattress. While parts of our mattresses are handmade, we completely understand that there is a set expectation when it comes to our mattresses and that it is disappointing. We appreciate you taking the time to review as this helps us take a look into everything at hand for future processes. All the best, Claire
Sharon R
Feb 23, 2021
Verified Buyer
Most comfy bed I ever slept on. The company is fair minded and stands by it's promises. I was treated with respect that I have never experienced with such a big purchase or at a box store. Sincere Thanks. I am spreading the good word about your products. Sincere thanks
Response from Silk & Snow
Apr 16, 2021
Hi Sharon Your review made us smile! Thank you :) Susan
Orlando O
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
Comfortable but I don't see it lasting. Les s than a year and it's a bit crocked and showing signs of sinking.
Response from Silk & Snow
Mar 25, 2021
Hi Orlando, thank you for your honest feedback! While we are happy to hear you are finding the mattress comfortable, please feel free to email us so we can take a look into the issues you've mentioned. We are always ready to help! All the best, Claire
Assunta m
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
👍
Response from Silk & Snow
Mar 25, 2021
Hi Assunta, thank you for the 5 stars! Wishing you all the best, Claire
Kristen C
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
This has been, by far, the best mattress we have ever purchased! My sciatica is way better and we both sleep soundly.
Response from Silk & Snow
Mar 25, 2021
Hi Kristen, thank you for sharing! We are so happy that this has provided you with comfort and restful nights! All the best, Claire
Tim K
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
Mattress shopping is complicated.Silk and Snow makes it simple. This is simply the most comfortable mattress I’ve bought. Not that I’ve bought many, but I’m glad I got this one. No need to be thousands for a good comfy mattress!
Response from Silk & Snow
Mar 24, 2021
Hi Tim, we are happy to hear the overall experience has been positive. Mattress shopping can sometimes feel like going down a rabbit hole, we hear you! Here's to many nights of peaceful sleep! All the best, Claire
Kaitlyn Y
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
Best mattress I've ever purchased!
Response from Silk & Snow
Mar 24, 2021
Hi Kaitlyn, this is amazing! Thank you for sharing and we hope you have many more comfortable nights on your new mattress! All the best, Claire
kal m
Feb 23, 2021
Verified Buyer
Down Duvet
Great quality & comfort
Response from Silk & Snow
Mar 24, 2021
Hi Kal, we are thrilled you are enjoying the duvet! Thank you for the feedback! All the best, Claire
aaron m
Feb 23, 2021
Verified Buyer
S&S Hybrid Mattress
Great product, easy to order and to deal with customer service. Best sleeps ever on this mattress and accompanying free pillow.
Response from Silk & Snow
Mar 24, 2021
Hi Aaron, we are thrilled to hear you are loving your mattress! The pillow is one of our personal favourites and we are glad your experience has been positive overall. Here's to many nights of comfortable sleep! All the best, Claire
Donna W
Feb 23, 2021
Verified Buyer
I find the bed too hard. I miss the softer feel of a pillow top and the bounce of a spring mattress.
Response from Silk & Snow
Mar 24, 2021
Hi Donna, thank you for your feedback! We are sorry to hear you are finding the mattress too hard. It can take some time to "break in" but we understand that personal preferences also play a huge part! Your feedback is much appreciated and helps us evaluate our mattress better for the future. Wishing you all the best, Claire
MarĂ­a J
Feb 23, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Oh my god we love it. Best purchase of 2021!
Response from Silk & Snow
Mar 24, 2021
Hi MarĂ­a, this is amazing! We hope the blanket is keeping you relaxed and comfortable! All the best, Claire
Christine P
Feb 21, 2021
Verified Buyer
The organic mattress is an excellent price for its sustainable materials and quality. It's very firm - great if you sleep on your back, which I've been trying to get used to, but sometimes I roll onto my side in my sleep and can wake up a little sore. The mattress does need to "break in" a little bit - the first 30 days or so it was really firm, but has settled in to be more comfortable now that we've slept on it for a while. Overall, I am very happy with the mattress because it is a good quality, eco-conscious mattress at an accessible price point.
Response from Silk & Snow
Mar 24, 2021
Hi Christine, we appreciate your feedback and are happy to hear you are enjoying the mattress! We are glad that the mattress has gradually broken in a little more for you. The best remedy is always time! Here's to many nights of comfortable sleep! All the best, Claire
Caitlin L
Feb 21, 2021
Verified Email
Silk & Snow Natural Hand Knit Weighted Blanket
100% love this blanket!!!! I got it as a christmas gift and it is amazing!! perfect for snuggling on the couch to watch a movie and sleeping with. I deal with anxiety and this blanket helps me calm down from anxiety attacks and feels like a hug. I have tried many weighted blankets and none have done what this one has done for me.
Response from Silk & Snow
Feb 23, 2021
Hi Caitlin, we are thrilled to see you are loving your blanket! It is a lovely gift to receive and are glad to hear some of the benefits of the weight have been working for you. Here's to many nights of staying cozy, relaxed and comfortable! All the best, Claire
Oswin R
Feb 21, 2021
Verified Buyer
S&S Hybrid Mattress
For context, I'm reviewing this after four months of use.

No complaints at all. Love how tall it is, allowing for a softer top and a firmer base, without any sagging. The quilt top feels quite 'deluxe', but once covered with sheets that extra-luxurious feel is not noticeable. Very quiet i.e. the springs make no sound. The bed sleeps cool.

Motion isolation seems to work, I don't notice it but maybe that's the point? It's just hard to not have anything else to compare it to. Same deal with the supposed "zoned lumbar support". And also the anti-sag edge support; I notice a small amount of sagging when sitting on the edge, but I don't know how much worse it is on foam-only mattresses. (Note that there is no sagging at all when *sleeping* on the side edges.)

Was easy to 'install' (unroll and expand) but it is heavy, so be sure to unroll it as close to the end location as possible. As many have said, there is a chemical smell for the first week or two, but it does go away!

Lastly, customer service has been fantastic. No wait times when calling. Very accommodating and responsive to individual requests and concerns.

P. S. A great in-depth and unbiased review I found, prior to buying this, is Tuck Sleep's. Check it out here: https://www.tuck.com/silk-snow-hybrid-mattress-review/
Response from Silk & Snow
Feb 23, 2021
Hi Oswin, Amazing! We are thrilled to see that you are enjoying the mattress and have given a wonderful review after giving it some time. Thank you for taking the time to provide such thorough feedback for the product and our customer service. Our team is always happy to help! Here's to many more nights of happy sleep! All the best, Claire
Oswin R
Feb 21, 2021
Verified Buyer
Mattress Protector
No complaints. Haven't had any spills yet to confirm that it does its job well, but it seems & feels durable enough to do so, while still being soft-to-the-touch and comfortable to sleep on. Lastly, it is very easy to install and does not come off easily. Happy with this product.
Response from Silk & Snow
Feb 23, 2021
Hi Oswin, We are happy to hear that you are enjoying the protector and appreciate the lovely feedback. Thank you for sharing with us! All the best, Claire
Albert R
Feb 20, 2021
Verified Buyer
Hand Knitted Weighted Blanket
Blanket is exactly as advertised. Customer service was over the top.
Response from Silk & Snow
Feb 23, 2021
Hi Albert, Thank you so much for sharing. We are happy to hear you've had a positive experience with us! Here's to many nights of comfort and rest! All the best, Claire
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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