Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16245
4 Stars
3164
3 Stars
1484
2 Stars
329
1 Star
343
Reviews 21593
Recommend 10 / 10
TrustScore 9.29 / 10
Sarah O
Nov 01, 2020
Verified Buyer
Down Alternative Duvet
Amazing, super cozy warm and fluffy!!
Response from Silk & Snow
Nov 02, 2020
Hi Sarah, Thank you again for leaving us a review! We really appreciate it. Happy sleeping, Yvonne
May P
Nov 01, 2020
Verified Buyer
Can sleep on my back after 10 years
Response from Silk & Snow
Nov 02, 2020
Hi May, This is music to our ears! We're thrilled to hear that you can finally sleep on your back again on your new mattress. Here's to many more blissful nights of sleep! Cheers, Yvonne
MIKE P
Nov 01, 2020
Verified Buyer
S&S Mattress
Mattress is good but not great Shipping was a disaster and customer service was average although I don’t fully blame them. They were trying. Took two months to get everything we ordered. Platform and mattress came from two separate locations. Platform was missing items (some slates, all hardware, and two of four legs). and still missing items on second delivery. Took a third to finally get everything
Response from Silk & Snow
Nov 14, 2020
Hi Mike, thank you for taking the time to review us, we appreciate for the feedback. We apologize for the delay we experience on your order, and the issues that occured upon reception. I do hope you can enjoy a good night sleep now that you have received all the pieces, let us know if there is anything else we can do for you! :) Take care, Rébecca
Soumaya O
Nov 01, 2020
Verified Buyer
Pillow (promo)
Super
Response from Silk & Snow
Nov 12, 2020
Thanks for your review, Soumaya! All the best, Yvonne
Soumaya O
Nov 01, 2020
Verified Buyer
Matelas S&S Hybride
Super confortable!!!
Response from Silk & Snow
Nov 11, 2020
Bonjour Soumaya, ceci fut un plaisir à lire. Nous sommes ravis que vous trouvez le S&S hybride confortable. Bon dodo! - Rébecca
Benjamin R
Nov 01, 2020
Verified Buyer
S&S Mattress - King
Good support. Nice and firm all around, even on the edges.
1 year in and no issues with sagging or anything like that.
Very comfy
Response from Silk & Snow
Nov 02, 2020
This is wonderful to hear, Benjamin! Here's to many more years of blissful sleep! Cheers, Yvonne
Benjamin R
Nov 01, 2020
Verified Buyer
Adjustable Pillow (Retail)
Nice and soft, but could use a bit more fluff.
Neck support is good too.
Response from Silk & Snow
Nov 02, 2020
Hi Benjamin, Thank you again for leaving us your honest feedback, we really appreciate it. All the best, Yvonne
Julie P
Nov 01, 2020
Verified Buyer
Storage Bed
Love it
Response from Silk & Snow
Nov 02, 2020
Thanks for your feedback, Julie! We really appreciate it. All the best, Yvonne
Dustin K
Nov 01, 2020
Verified Buyer
I have suffered from back pain for years switching from couch to bed never getting a full nights sleep. I would wake up in pain barely walking up right for the first 10 mins after waking up.
After the new mattress I have zero pain, sleep the entire night and look forward to climbing into my bed as soon as possible. I cannot recommend this mattress enough.
Response from Silk & Snow
Nov 02, 2020
Hi Dustin, Wow, this is wonderful to hear! So glad to hear that your new mattress has replaced your couch/bed routine and that you're getting pain-free, sound sleep each night. Thank you for leaving us a review, we really appreciate it! Cheers, Yvonne
Somer D
Nov 01, 2020
Verified Buyer
Quick delivery and comfortable. We use this in our spare room but definitely does the trick!!!
Response from Silk & Snow
Nov 02, 2020
Thank you for your review, Somer! We really appreciate it. All the best, Yvonne
Krista J
Nov 01, 2020
Verified Buyer
Platform Bed
Color paint and style are nice. Could be a bit more sturdy.
Response from Silk & Snow
Nov 02, 2020
Hi Krista, Thank you for your honest feedback, we really appreciate it! All the best, Yvonne
Frederique G
Nov 01, 2020
Verified Buyer
Matelas S&S Hybride
Très confortable!
Response from Silk & Snow
Nov 11, 2020
Bonjour Frederique, merci de nous avoir écrit. Nous sommes heureux d'entendre que vous aimez le confort du S&S Hybride. - Rébecca
James B
Nov 01, 2020
Verified Buyer
S&S Hybrid Mattress
We’re very happy with the comfort and quality of our mattress. We had some issues with scheduling the delivery of it and it ended up arriving the day after it was originally supposed to. The customer service team was quick to respond to our support requests, but this was the only area that could have been improved upon for our experience.
Response from Silk & Snow
Nov 02, 2020
Hi James, Thank you for your honest feedback, we really appreciate it. Though we are (unfortunately) at the mercy of our 3rd party couriers, so glad to hear our customer service team could help rectify the situation. Happy sleeping, Yvonne
Kelsi E
Nov 01, 2020
Verified Buyer
Egyptian Cotton Sheet Set
If you want soft sheets, these are the ones. Very strong and quite stain resistant! Would definitely recommend!
Response from Silk & Snow
Nov 02, 2020
Hi Kelsi, Sounds like a win! Great to hear that you're enjoying your new cotton sheets. Thank you for taking the time to leave us a message! Happy sleeping, Yvonne
Susan v
Nov 01, 2020
Verified Buyer
Upholstered Bed Frame with Headboard
Love this bed frame. Looks great
Response from Silk & Snow
Nov 02, 2020
Hi Susan, Wonderful to hear that you're enjoying your new bed frame! All the best, Yvonne
Liberty L
Nov 01, 2020
Verified Buyer
Adjustable Pillow (Retail)
It’s very well Made product
Response from Silk & Snow
Nov 02, 2020
Thanks for your feedback, Liberty! Happy sleeping, Yvonne
Ying W
Nov 01, 2020
Verified Buyer
S&S Mattress
My partner and I love it! It definitely is better than our 10-year old spring mattress. One thing is that because it is foam, you may feel that you tend to fall if you are sleeping on the edge of the mattress. It didn't bother us, and we think is a great purchase.
Response from Silk & Snow
Nov 02, 2020
Hi Ying, Wonderful! Here’s to many more nights of happy sleep! All the best, Yvonne
Louis F
Nov 01, 2020
Verified Buyer
Hand Knitted Weighted Blanket
Great product!
Response from Silk & Snow
Nov 02, 2020
Thank you for your feedback, Louis! All the best, Yvonne
Shayne M
Nov 01, 2020
Verified Buyer
S&S Hybrid Mattress
Great mattress, delivery was quick and it's very comfortable. Firm but less so than the mattress that felt more like a concrete slab that we'd been sleeping on before. Recommended
Response from Silk & Snow
Nov 02, 2020
Hi Shayne, Great to hear that you're enjoying your new hybrid mattress! Thank you for taking the time to leave us a review. All the best, Yvonne
Philip L
Nov 01, 2020
Verified Buyer
S&S Mattress
Had a horrible bed before, did not look forward to sleep or night time at all before I got a silk and snow. Now I legit smile going to bed now and sleep 7-8 hours refreshed. Great mattress for a 190lb guy.
Response from Silk & Snow
Nov 02, 2020
Hi Philip, Oh wow, great to hear that we're able to put a smile on your face every night! Thank you for taking the time to leave us a review, we really appreciate it. Happy sleeping, Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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