Took to long, results were good. You should keep someone more informed during the waiting or finalizing process.
Very satisfied
Great service
Wonderful customer service and attention to detail. I'm very busy with work and they took care of everything for me and continued to follow up with me to help save me $1000's. So grateful!
effortless, i'm glad they were able to lower my payments and cut my interest buy almost half.
Refinancing my car was very fast, convenient, and easy to apply. They always followed up with me on the process and status of my application. They saved me $117 a month! I'm very happy.
I have had a good customer experience with your agents and looking forward to more good experiences thanks
The experience with OpenRoad Lending was completely pain free. They make the whole process so simple and easy. I highly recommend them for auto financing.
The whole experience was handled very quickly and very friendly and helpful.
Best experience I've ever had with a financial institution. Prompt service with great results, saved me over 70 dollars a month on my car payment, Don't hesitate to improve your financial future,
Easy transfer fee documents to sign and done
Great experience, quick and easy, mind blowing.
Great service will be recommending your company
EXCELLENT SERVICE EXCEPTIONAL COMPANY
Very honest and very good.
It was easy to apply and complete the paperwork. The staff are very friendly and are very good at staying in touch with you. I would recommend using Openroad Lending to anyone!
The refinance process was very easy and straight-forward... My rep was very responsive and kept me informed throughout the process.
I would recommend Open Road Lending to anyone. They knocked 4% off my original loan
very easy to work with
Very easy and pleasant to talk too about my loan .... overall a great service
Excellent customer services
I was promised a fast decision and that is what i received, even with my poor credit rating OpenRoad Lending was able to help me lower my payments and get me a better interest rate and saving me thousands in interest. I would recommend them to anyone. Very pleased with my interaction with this company.
Went very well Dropped my interest by a couple percent and helped lower my monthly payments.
Very pleasant experience with the people and company!
I can't thank OpenRoad lending and Rashika Hayes enough! The process was easy, fast and Rashika was super friendly and quick to call me back about questions. I'm definilty going to tell my friends how much money I'm saving and to encourage them to look into refinancing with you guys! Thank you!!
I admit I was very skeptical about using Open Lending to refinance my car loan. I'm glad I followed through on this offer. They made the entire process so easy and saved me 80.00 a month on my car payment. Thanks for the stress free savings.
Good
I can't say enough great things about the folks at Open Road Lending. They were super nice and professional, and they helped me refinance my auto loan and lowered my APR by over 10%, and lowered my monthly payment by almost $110/mo. I want to say a special thank you to Nory there at Open Road. She was terrific. I highly recommend Open Road Lending to anyone looking to refinance their auto loan.
Easy to work with and very good with communication.
Great experience. Would definitely recommend
Open road was great o will recommend you highly
Very helpful and generous throughout the whole process...
My experience with OpenLending went very well, they helped me with everything I needed help with. And made sure I knew exactly what to do
Open road lending made this transition easy as possible and I'm thankful. The communication was great and I appreciate your hard work!!
Very helpful and kept in contact with me through the whole process...
Wonderful company. Very fast results. Would recommend to anyone. I already have. Thanks so much.
These people have helped me to save a tremendous amount of money. Thank you
Amazing customer service, which is refreshing to say as a GM.
I had a good experience, a couple of clerical errors along the way. The customer representatives did a good job fixing things. I'm very satisfied!
This was the easiest process for getting my car refinanced ever! There was no sitting and waiting for hours to get an answer, everything was done online, by text or fax. The service was absolutely the best. The most friendly accurate service provided and in an extremely punctual amount of time. My Credit was only ran once not 5 or 6 times or more as with car dealers, this alone was amazing. I have recommended this service to many of my family members and friends and will continue to. Cannot say enough about what an Excellent experience this was.
My rep. Addy was great she is very good at her job....she kept me well informed and helped every step of the way. She searched to find the best deal Thanks ORL Kenyatta M. Brooks
Stephanie M. Was great!!!! Highly recommended!!!!!!
Looking to refi 6 month Jeep loan from Ally. OpenRoad saved me 2%. It reduced my loan by a few dollars each month and k Ickes 6 months off the remaining term. Win/win
This was one of the smoothest financial transactions of my life! "THANK YOU" OpenRoad??
Very quick and simple! The people who helped me were very kind and professional, as well. Thank you!
Wendy was very professional and most helpful. Her instructions for sending the required documents were complete and easy to follow. She reviewed the documents promptly and verified their receipt and accuracy. She delivered on her promises as stated.
Excellent -- everything was handled quickly and via e-mail which saved me from having to miss work. So happy I was able to take advantage of this offer !!
Open Road was extremely easy to work with. Supplying my necessary documentation was interrupted due to a personal matter, and they took my lack of attention in stride, picking up right where we left off when possible. Stephanie especially deserves my gratitude. She saw my loan through from open to close in a most professional manner. Thank you!
Though the actual loan part was great, the person that handled my loan was a major deal breaker. I asked to work with someone else numerous times but my request was ignored every time, even after speaking to a supervisor. If timing was not an issue I would have surely gone with a different company.
The service was great, the agent was very courteous and knowledgeable.I saved money what more could I ask for
Good experience with good people .responsible dependable and. Taked a good care of me personally.everyone asked me if I Ben help. Thank you. Joe zurita .
Shonda was a pleasure to work with.
Great service
Tre was my rep! He was amazing! Always thurough with everything
Great job the representative who helped me Shonda was awesome!
Not bad! My lower interest rate will make it easier to pay the car loan off sooner!
Fast, courteous service
Outstanding and friendly service, very accommodating of my particular needs, and very proactive in status and the communication of the refinance process.
Thank you, for all your great help. I am happy I got refinanced with you guys.
They were very courteous. Willing to help in anyway they could. Easy to get ahold of when you call them. And lowered my APR by 10 %.
They really do make refinancing fairly seamless. They've been very thorough and helpful.
I had no issue at all everything was very easy to start all the way to the end now im very happy that I have to pay lower monthly payment and lower interest rate I highly recommend this lender ...
Very good customer service, the paper work and process was really fast. I would recommend it.
Easy as pie. We were helped through every single step.
Easiest loan process I have ever used!
My credit score is not the best. We needed a vehicle I didn't have a choice other than high payment at higher rate. Thanks to openroads? leading I was able to refinance my vehicle at a lower rate and lower payments.
Everything was and quick easy no hassle and the representative kept in contact and answered all my questions
The agent who helped me was extremely nice and helpful. Unfortunately, when i had to call a couple of times the other agents were very unprofessional and definitely not customer service oriented. Maybe because I wasn't "their" customer. Either way, it has an impact on every consumers experience, they are a representation of your business. Also, I was informed this would be a positive impact on my credit. False, days after the refinance went through my Transunion score dropped 81 points! Did not even know that was probably. Over all not the best experience, but not the worst.
I didnt understand how my ballance is much higher now. Would someone please explain how this is correct. I thought th payoff would be lower than the ballance. PS as of today all my questions have been answered. I am very satisfied with service that was provided to me. I would like to bring to your attension Ms Cece. Without her assistance I would have never completed this process thank you
Everybody I dealt with was courteous and very helpful
The entire experience was painless. I'm a straight shooter ... so I was quite pleased to know that they did exactly what they said they were going to do.
All went well. Communication was excellent. It was a good experience.
It took a little longer than expected, because of paperwork, but OpenRoadLending, came through, I was able to refinance when no one else wanted to help, or wanted money up front. MRS. LeeAnn Reves took me through the process and will definitely will recommend them. Wilson G. Riverside, CA.
Fast and easy approval
From start to finish, such a smooth transfer. I also love the email updates. I want to know when something is received and they let me know. Thank you
Our rep was very helpful during the whole process. We would recommend them to others.
Very great follow ups and service! Impressed
I was originally offered a little over 11% but after I completed my paperwork, I was informed that the interest rate was over 13%. I declined to proceed any further. I was later contacted by the same Representative stating that I could refinance after 6 months. I decided to work with Openroad Lending. Unfortunately, I was never informed about who refinanced me or any other details with regards to the loan or what to expect. When I received correspondence from the company about my first payment, it happened to be the very company I did not want to do business with. I should've waited a few more months to refinance with my credit union. Needless to say, I learned a valuable lesson. Shame on me.
Communication started out great. Then towards the end it wasn't as great. I was not informed who my new lender would be. Also I wasn't notified when the payoff check was sent out. I got my questions answered after I inquired. Communication needs to be great all the way through.
Fairly easy to refinance. More problems on my end. Trying to do it all while working. Good rate and friendly
I am happy with the refinance.It will help us save overall on our monthly expenses.Every little bit helps.
Excellent work.
It was great doing business online. Very convenient.
I was told I would receive updated calls regarding my application and I never received any. I had to call and ask for updates
No pressure and easy refinancing.
My experience with Open Road Lending was extremely pleasant, the entire team especially Wendy was very professional and provided a smooth transition from one lender to the next. I'm very satisfied with my new rate and although no company is perfect I would recommend this lending institution to anyone with less than perfect credit and needing to refinance. Thanks Open Road (Wendy)
They were able to lower my interest rate and payment!
Awesome service!!
It was painless
id they would save me money, and they did.
Kristina was the agent that handled my case and she was very helpful. Responded promptly to all my inquiries and was very professional. Was a smooth process. My only criticism would be about being left in the dark during the final days waiting on funding but Wendy updated me on the status when I called and all was good. Other than that it was a pleasant experience.
Excellent customer service! Thank you.
Very patient. And good service. Thanks .
Great experience was able to refinance my auto loan with a much lower rate after only 6 months with previous bank. Quick and easy Stephanie helped me out was a pleasure to work with and answered alll my questions.
Great ? decent treatment and very little friction.
They were great to work with. The only thing that I can't get is they refinanced with the same company i had my loan with. Why won't these lenders just do it with the customer them sell.
I was pleased
It helped out a little.
Great they are giving me a chance to rebuild my credit and save some money.
The experience was fast and we saved a lot of money.