the procees was quick and easy
Excellent customer service. Thank you
It was a fast painless process. Thank you!!!
Iopenness and honesty.
Hands down the easiest experience ever was quick and my representative was in constant contact with me!
My wife and I had an excellent experience with Open Road Lending. They were friendly and knowledgeable. We would recommend them to anyone.
Great service, friendly and professional staff. Open Road lending did exactly what they said they could do for me, and in a timely manner. Outstanding company and would gladly recommend them to anyone wanting to refinance their vehicles. Thank you Open Road Lending for saving me money and again your great service.
Extremely happy with the decrease in my monthly payment. I was impressed with the communication during the process.
They were very easy to talk to and very helpful. Willing to answer any questions we had. Just made it an easy decision to go with them
Got refinancing and lowered interest rate. Too many credit inquiries!
took more time than I'd like. Did have good people working with me.
What an excellent experience with OpenRoad Lending, from day one to the end of the process , which is fast and very professional I would have to say thank you for all the help in my refinancing which helped me to save over 100$ from my previous loan.... Thank U All
Best experience ever!!!!! It took couple days to refinance my car. Everything was done by email, fax and mail.
At no point during the process was I informed openroad is a 3rd party vendor for other Banks. I started receiving letters from numerous lenders regarding my recent application. Also, it a long time for my documents to process after I sent them. All in all, they were able to lower my monthly payment but they also extended my payment term, so it is a wash in the long run.
All was good overall but they didn't notify me when check was mailed or amount mailed to finance
Open round lending has helped me refinance my car and helped to save me some money I thank them
They took care if everything in a very timely fashion!! Everything was so easy and smooth
This company was a pleasure to deal with. The personal care I received was on point.
It was a smooth and painless process. Thumbs up!
I wanted to refinance, and Open Road Lending sounded good to me. I contacted them via e-mail and sent them the information they asked for. I work, and do not always have access to my phone, but the very next day I was playing phone tag with Ms Mulligan. I ended up talking to four different agents, and they were all friendly and knowledgeable, and each one of them was able to answer my questions and keep the loan process moving. It actually took me a week to get an approval for a new loan, but several days of that were on me, as I failed to provide all the paperwork in a timely manner. In all, the experience was a good one. Fast, simple refinance with a reputable lender (Wells Fargo)...Would refer others to them without reservation.
I was not aware that OpenRoad Lending was actually acting as a broker to refinance my Car Loan so it should have been clearer the role that they would play. After I had started the process I did my research online, which I know I should have done prior to starting the process, the reviews online were not kind but I had already started the process. All that being said, my experience was actually seamless and was fairly quick, my loan was approved and paid off within a 2 week period of starting the process and Wells Fargo Dealer Services was the new loan holder. They lowered my rate from 11.65% to 6.39% and lowered the monthly payment but they extended the term to 60 months but there is no prepayment penalty so I will continue with the same payment and payoff the loan early and still save hundreds of dollars. To summarize this review my experience was flawless but I had read that some people who had received the same mailer did not have a good experience and were not able to get approved.
We are always really skeptical about companies wanting to " save you money " ....We figured it would be a very long process and forms after forms after forms.. This is NOT the case with Open Road .... Yes of course there are some forms to print scan sign and email back and about 2 to get notarized... No big deal at all... A lot less then we thought.. Within a month maybe less we were all finished and our INTREST rate as cut in half ! Saving almost 50$ a month and still the same length of time of the loan..We could have saved a lot more per month BUT the loan would have been longer.. So it's great you have your choice !! Check them out !! They do great work for you... You not be sorry..
Good jobs guys and thank you 9
At a time when customer service is horrible all around, it was refreshing to deal with this service. The associates were knowledgeable, friendly and informative. They answered every question I had and explained the process thoroughly. I felt like they made it their personal mission to save me money.
I truly appreciate your assistance. Grateful to pay less on my car note
You were so very helpful and willing to help me out. Thank you very much.
When I would call Doug Ferrari he would not return my calls, I would have to talk to his associate, even on his voice mail he said he would return calls within 2 hours, that never happened.
It took a long time and there were a few hassles along the way but in the end it tuned out fine
This is my first time refinancing....not to mention financing a vehicle, Hopefully I can complete my obligation with OpenRoad Lending.
4 stars because there was a lot of back and forth - resigning paperwork. Not all ducks appeared to be in a row. But all in all it got done and I was happy with the results.
Very easy, glad they mailed me that letter.
Very nice and helpful through out the process of my loan, I would recommend your company to anyone I know
Very professional and pleasant to work with. Highly recommended.
Received the first offer in the mail....mildly interested but was content dealing with excessive interest loan...which I had been making double payments on in the first place.....the next offer shows up and I am think "what is the catch"? I turn to google and if anything ever goes wrong people Google about how badly they were treated.....some good some bad blah blah.....I go to open's web page and start the process....bam quick response! It's a Friday afternoon and there are a few faxed pages and copies of insurance and license.....was exciting at the time....but in the back if my mind I am thinking about identity theft and all kinds of bad things happening----i am envisioning being played for a fool- My Open Road contacts are assuring me that everything is secure and that all is well....A few days go by and I receive rejection letters from Wells Fargo and another bank even before all of my open road paperwork has been received.....Alarms are going off again....but I am reassured that my info is secured and that my interest rate on my offer is fine....and that my paperwork is in the hands of the loan department.....I think 6 days go by and I figure either one of two things has happened.....either I do not qualify for the loan in the original offer....or I have been scammed and now some Nigerian Prince' is running around racking my credit report lol---then the email arrives and says everything is approved and a payoff check has been sent to previous lender here is your tracking info......Wow! Shocked and surprised.....still waiting for something to go sideways with the deal...received new payment instructions from new loan and just verified that old loan did indeed get paid off.....couldn't be more pleased---the short answer is If your in a bad financed deal and you get the offer from OpenRoad.....it's legit.....it's worth spending some of your time looking into it.......would rate them as 5 stars if it weren't for the fact that most 5 star ratings are usually bogus.
Everyone I dealt with was knowledgeable and very helpful . There was a mistake made and they fixed the problem with no additional expense to me.
I will recommend this company to everyone. Everything was handled promptly and professionally.
They was very honest to work with on refiance my loan and the representative I had handled my loan was very knowledgeable of this company and help u out with what ever we needed help on.
happy that openroad lending were able to help finance a new and lower car payment thanks.
To all, openroad leading was a great experience. Everyone was professional. They did what they said they could if I qualified. I did, process was fast and handled. Highly recommended
I loved completing most of the disclosures electronically. The amount of paperwork was minimal and over all effortless.
Saved a lot of money. !!!
Wendy you are very Excellent service thru the whole process, thank you so much for helping me.
The team I worked with were always available for my questions and made it very easy to refinance our car. Took the hassle out of the process and were great at communicating.
I processed this loan online and by emails. It was the easiest loan ever to process. Minimum paperwork and customer service was great too!!! Quick and easy is all I have to say and they paid off my prior loan just as fast. For any additional car loan I will be going through this company guaranteed.
Extremely easy to refinance with open road lending. All representatives courteous and friendly. Highly recommend using them.
Thanks for lowering my car payments and interest
Thank you so much!!
They did for us what exactly they told us they would. Everyone was extremely nice and helpful through the process. We thank open road lending for everything they did for us
Open road lending guided me through the process of refinancing my vehicle and saved me over $200 per month. I would recommend them and have recommended them to others trying to refinance their vehicles...
Quick and good service.
I refinanced my car with the help of Open Road Lending and saved thousands by lowering my interest rate and cutting 6 payments off of the back of my note.
Amazing fast service
Over all getting the load wasn't to hard. Paper work was kind of confusing but after two or three try's we got it done. At first phone calls wasn't being returned but than that got better as well. I would recommend them if you wanting to refinance your car.
It was a good experience for the first time I went thru something like this and it was easy as 123 and they guide you the whole way thru the process. Thanks again on saving me money.
Service was excellent and efficient. Responses from Chase were always timely and helpful.
Helped me lower my interest rate significantly. Thus saving me a significant amount of money.
From start to finish I had nothing but excellent customer service.
My refinance of my jeep was handled with speedy results and great professionalism!! Will definitely refer my friends ??
Awesome service!! On top of everything and constant contact with customer.
Very easy process
I would definitely recommend using this company to help you with your refinancing needs. Everything was handled promptly and professionally from beginning to end.
Truly a great and money-saving experience!!
very good with extremely helpful customer service
Was advertised 3 points lower at end was .25 percent lower, don't expect much from them and you will not be disappointed. Also agents hard to reach and make mistakes delaying closing and more drawn out then when I purchased my home, never in all my years had to fill out so much paperwork for a car loan.... never again
I am very satisfied and would choose open road again. I'm a little curious of who I pay and when. I think that should be more clear. I can't wait to start making my payments Truly a savings.
Open Road made my refinancing app so simple, and lowered my interest considerably. This is where I will go for my next vehicle loan
Great communication and friendly agents. Broke everything down in understandable terms.
Very fast..thank you
need help with lower rates
It was easily done - no hassles- professional.
Great service thank you!!
Way easier than what I was expecting. Good experience and I would recommend to anyone that is thing about refinancing.
I had an excellent experience allowing OpenRoad to help me refinance and find a lower interest rate lender. Everything went smoothly and was complete within a week.
Open road walks you thru every step of your refinance. They call and or email you as each step of your loan is completed. I was very pleased with their customer service department. I would recommend them to a friend or family member.
Wendy made the process very easy. She was great to work with
Open Road Lending was very professional, attentive and easy. Thank you again to ORL for helping me save money every month. Highly recommend!!!
Quick Simple & Great customer service
They were very helpful throughout the process. Made everything very easy.
Excellent customer service. The representative that assist me seemed very genuine and helped to my best interest.
It was a refreshing and profitable undertaking !!
Helpful and professional.. I would recommend them to a friend ..
From the start, this is by far the easiest loan process I have ever been involved with. The tools used to get documents and communicate were fantastic. My customer service rep was great. I'd recommend Open Road Lending to anyone.
These guys are great
My experience with this company was excellent. Had fast response and gave a super low refinancing rate, amazing.
Im gladdy happy to say it was very helpful the service thanks opend road
Open road Lending was very easy to work with and they kept in contact with through the whole process and answered any question I had I would recommend them to anyone who wants to save money.
Without a doubt I would recommend their services. Thank you OpenRoadLending
they offered me 16% and end up with 17.30% still saving money.
Follow directions and get the necessary paperwork to them, and they will do the job they said they would. Excellent customer service and dedication to getting your refinance done. You're given a loan processor that will stick with you every step of the way. I was able to text Mr. Elias and could expect an answer back. I recommend Open Road to anyone looking to save some money and help their credit. Thank you for your hard work.
I would only suggest to enhance the mobil experience with the electronic signature process. Everything else, fenomenal!
Staff was great to work with. Easy process.
Open Road was very helpful, the process was very fast and super easy.
I want to thank openroadlending for their quick and efficient completion of my loan refinance an am grateful for decreasing the longevity of my loan also. Thanks to StirlingBeck for working on my behalf and answering all my inane questions be they stupid or not! Thanks for everything!
Excellent Service. Fast & Easy. Definitely recommend OpenRoad Lending.
This was one of the best experiences my husband and I have had financing a car. The young lady we worked with made it painless and was so good at making sure we understood each step. Thank you open road.
All the process was excellent. Good choice! !
Quickest stress free process ever.
Fast courteous service.
All paperwork was complete quickly. Customer service representative (tito) was very professional and on point. Recommend to anyone.
Wendy provided great service and was very professional.