Outstanding customer service- the kind we used to take for granted 40 years ago, but rarely get anymore. Jonathan from Brainstorm ID responded on a weekend within 15 minutes of my email to the company. It is not that I would count on this as I think people ought to have their weekends off and I may just have caught him at a good time since their customer service is Monday-Friday, but I was very appreciative that he responded so quickly on a Saturday. I was having trouble getting my template aligned with the ID card. He told me what I needed to do, which was really simple but not something I would have realized on my own and got me 90% there with just a little finagling of my original template I had designed on Canva for the final 10%. The IDs look great. He also pointed me to some really great looking templates that Brainstorm has available for customization on their website for free. I did not use these as I already had a design, but this is a great option. I cannot say enough good things about this company. Wonderful and inexpensive solution for us.