the documentation needed for the processing of the loan was communication clearly. my loan needed bonus to qualify and my employer was recently acquired by another. The request notifications were not clear as to what documentation was needed. I only knew because i am in the lending career, so i knew what was needed. Also, my employer uses Equifax, the work number for employment verifications and i was told that your company does not accept that service as employment verification. not sure why, that is the best 3rd party verification that can be obtained.