2633
Reviews
Reviews
2633
Recommend
10 / 10
TrustScore
9.09 / 10
Shabana I
Verified Buyer
I love their airbeds. Really comfortable. Bought one last year and another 2 this year. Also purchased the digital smart scales. unfortunately, it didn't work but customer services were excellent and replaced it straight away. I liked that fact the scales gave detailed information
Kelly B
Verified Buyer
Great price, fab product, site is easy to navigate around & delivery was swift - great overall experience
Felicity E
Verified Buyer
Had one of their self inflating beds previously so was very happy to purchase another. arrived in a timely fashion.
Donald J
Verified Buyer
I am 100% satisfied with the customer support. Eventhough there was issues with the product the customer support team helped me in getting it sorted and they were friendly
Paul B
Verified Buyer
great quality, price & delivery
Matt R
Verified Buyer
says within 2 working days. Came over 4 days late and we were away so neighbour had to take in
Response from Active Era UK
Dec 05, 2023
Hi Matt,
Thank you for your feedback.
Apologies for any disappointment caused. The couriers have been extremely busy and any slight delay is unforeseen.
Thank you very much for your patience and understanding.
Best wishes,
Emma
Angela A
Verified Buyer
Bed is quite comfy , my only issue is the built in pillow area as I like to sleep with my own feather pillow , also the outer edge of the bed is raised so that you sleep inside of the outer rim . Out of a scale to 10 I’d give it an 8 ..all in all it’s a good bed
Theresa S
Verified Buyer
Used as guest bed for first time last night. Wow! Easy to inflate done after several bottles of wine, guests had great night sleep and hound didn’t move all night! Easy to deflate. This is definitely a bed not just an inflatable mattress. Also from purchasing to arriving great service. Thank you
Liam T
Verified Buyer
Quick response time and friendly customer service.
Ray T
Verified Buyer
Very rapid and successful transaction. Very polite and helpful staff.
Gianluca S
Verified Buyer
I got replacement of my previous purchase.
The customer service was professional, fast and really helpful to sort the issue.
Highly recommend
The customer service was professional, fast and really helpful to sort the issue.
Highly recommend
Lynne D
Verified Buyer
brilliant from start to finish
Carol B
Verified Buyer
The king sized air bed was a replacement for a previous purchase which proved to be faulty. Customer service was outstanding and we received the new air bed within days of our communication to register our problem. We haven’t had the opportunity to use the new air bed yet but would appreciate speaking to a member of your team before inflating it.
Monica H
Verified Buyer
thought I had already left a review I certainly replied back to my first point of contact "Mario" extremely quick response very happy indeed with my product and service Thank You
Nicholas H
Verified Buyer
Heavier and more substantial than the previous 3 inflatable beds that only lasted around 12 months. We do 8 camping trips a year so the bed gets a lot of use. I have not slept on this bed yet as the camping season is over but I have inflated it on 3 separate occasions and left it for a full day each time. I’m very pleased to say it retained full pressure each time so I’m looking forward to April 24.
Nur K
Verified Buyer
Very good quality and very helpest person. Thanks for everything.
Jimmy L
Verified Buyer
Nice packing and delivery on time. CS is helpful !!
It’s good that the pump is self contain 👍🏻
It’s good that the pump is self contain 👍🏻
Warid J
Verified Buyer
Quick respond from the team, thank you for solving my issue very quickly.
Ben D
Verified Buyer
pretty comfortable but it looses some air each night. i had a bigger one from active era and it didnt loose air as quickly i dont think.
Response from Active Era UK
Oct 16, 2023
Hi Ben,
We want to express our gratitude for your review, and we truly value your feedback. If you have any concerns regarding the air bed losing air, please don't hesitate to contact us. We're here to provide any assistance you may need.
Best wishes,
Emma
Annette M
Verified Buyer
Not slept on it yet but inflated & deflated it, lay down on it a couple of times. Easy and quick to set up, seemed comfortable, packed away on hold-all again. My view, poor design in that raised pillow at end opposite to pump/power point end; electric cable not long enough to stretch. Normally for use as spare visitor bed rather than camping you’d have pillow head against the wall. So to add quick top up inflation you want pump end also by wall and power point. You can’t! Weird for adult needing full length to sleep with feet on pillow though for child okay. I’m keeping it as all else seems excellent but I won’t buy a second one.
About Active Era UK
At Active Era UK, we are dedicated to enhancing your outdoor adventures and lifestyle with our innovative range of products.
We specialize in manufacturing high-quality airbeds, camping gear, and outdoor essentials designed for comfort and convenience. Our focus is on providing reliable, durable solutions that make your experiences in nature enjoyable and stress-free.
With a commitment to excellence, we combine functionality with stylish design, ensuring our products meet the needs of every adventurer.
Join us as we explore the great outdoors, equipped with the best gear to support your journeys. Whether you’re camping, traveling, or enjoying a day at the beach, Active Era UK is here to help you make the most of every moment.
Visit Website
We specialize in manufacturing high-quality airbeds, camping gear, and outdoor essentials designed for comfort and convenience. Our focus is on providing reliable, durable solutions that make your experiences in nature enjoyable and stress-free.
With a commitment to excellence, we combine functionality with stylish design, ensuring our products meet the needs of every adventurer.
Join us as we explore the great outdoors, equipped with the best gear to support your journeys. Whether you’re camping, traveling, or enjoying a day at the beach, Active Era UK is here to help you make the most of every moment.
Active Era UK is a Verified Merchant
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