9730
Reviews
Reviews
9730
Recommend
9 / 10
TrustScore
8.69 / 10
Customer
Verified Buyer
Great experience!! Would do business with again.
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Verified Buyer
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Verified Buyer
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Customer
Verified Buyer
The wreath I ordered was damaged. Sent a photo via email, and replacement sent right away without having to return damaged one.
Customer
Verified Buyer
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Customer
Verified Buyer
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Customer
Verified Buyer
Most of the order was fine. One item in my order was very carefully bubble-wrapped already broken. It could not have broken in shipping, there was an obvious missing piece of the design. A search of the website revealed no simple way to request an exchange. Live chat is an option. I initiated a chat, got a greeting, typed in my issue, and waited. No reply. I checked to hours during which customer service is available and found that I had initiated my chat just a few minutes before customer service closed for the day. I don't hang up on my customers at closing time or walk away during a conversation. Maybe the anonymity of an online interaction makes that acceptable to some, not to me. I will not do business with this company again.
Customer
Verified Buyer
Item arrived quickly and in good shape. It looks just as it appeared on the website, and I saved a lot of money. The same tree elsewhere cost much more.
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Verified Buyer
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Customer
Verified Buyer
Their website description of products is not thorough. I used the live chat but she didn't answer the question or maybe she didn't understand my question. I guess we are supposed to be mind-readers and magically know that B/O means battery-operated.
Customer
Verified Buyer
Ordering was easy. Found items I could not find elsewhere. Arrived quickly.
Customer
Verified Buyer
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Customer
Verified Buyer
order arrived promptly and merchandise was even better quality than I expected
Customer
Verified Buyer
I ordered some wreath hooks for my windows on 11/28/2016. I have not received them. I have called them twice and left a message to call me back. No call. Also, when you try to wait for customer service, they keep you holding forever. I would like to get my money back. Wayne Williams
Customer
Verified Buyer
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About Christmas Central
Christmas Central offers thousands of high-quality and affordable holiday and seasonal decorations. Find artificial Christmas trees, ornaments, wreaths, outdoor decorations, and more. Plus, shop pool floats, patio furniture, rugs, pillows, and everything you need to decorate your home inside and outside.
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Christmas Central is a Verified Merchant
Questions? Contact Us
customerservice@christmascentral.com
1-844-329-5677
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