Christmas Central https://www.christmascentral.com Other
4.3 From 1 to 5
9730 Reviews
Overall Ratings
5 Stars
6877
4 Stars
1129
3 Stars
486
2 Stars
386
1 Star
852
Reviews 9730
Recommend 9 / 10
TrustScore 8.69 / 10
Customer
Nov 29, 2015
Verified Buyer
Nothing arrived on time. I paid for expedited shipping and it was still several days late! Really bad customer service!
Customer
Nov 29, 2015
Verified Buyer
Christmas Central has everything you need to decorate for Christmas. I was looking for a realistic looking artificial Christmas tree that wasn't going to completely break the bank. The one I ordered came on time and it look 100% real. While not inexpensive, I felt it was a great value. In fact yesterday we were looking at real trees and were amazed at how closely our faux tree resembled them. And at the price of the real trees, this will more than pay for itself w/in 3 seasons. Lastly, the convenience can't be beat ESPECIALLY since it's pre-lit. It's so pretty w/ the pine cones and faux berries, that I'm not adding any ornaments. How's THAT for convenience. I'd shop at Christmas Central again.
Customer
Nov 29, 2015
Verified Buyer
Item was damaged. Seller did not have replacement in stock but offered refund.
Customer
Nov 29, 2015
Verified Buyer
I received an email stating my tree was shipped on Nov. 12, 2015. After 10 days I called Christmas Central because the tracking number they provided me was not correct. Support services told me that they sent out emails that were incorrect. They told me they would call the warehouse and get me the correct tracking number. They sent me an email stating that the tree was damaged at the warehouse and was never shipped and that they would sent me another tree that cost $31.00 more at no additional cost. I waited several days to see if they would send me a confirmation that the tree has been shipped and finally I called Friday and was told that the order has been placed but, there is nothing showing that it was shipped. They said they would check and get back with me. As of this writing I have not heard a word. In addition, the more expensive tree is now on sale for the same price as I originally paid for the other tree. Not happy.
Customer
Nov 29, 2015
Verified Buyer
Excellent shopping experience!
Customer
Nov 29, 2015
Verified Buyer
I ordered 2 different outdoor Christmas lights. One was exactly what I was looking for and what I expected. I am very happy with 80" x 6" Merry Christmas LED Lighted Holiday Banner. The other item is extremely cheaply made for the price paid for and I am not happy with it. It looks nice now, but I have my doubts it will last even one season when I hoped it would last for several years. I would not buy 48" Holographic Lighted Waving Santa Claus Christmas Yard Art Decoration at the $119.99 price. It has cheap plastic on the front that will break easily and fade quickly.
Customer
Nov 29, 2015
Verified Buyer
My New England Pine 7' Christmas tree is just as beautiful as I had hoped from the online photos and description. It was delivered promptly, looks very realistic and is the nicest Christmas tree I have ever had. I am very glad I ordered from Christmas Central.
Customer
Nov 29, 2015
Verified Buyer
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Customer
Nov 29, 2015
Verified Buyer
quick and easy
Customer
Nov 29, 2015
Verified Buyer
I read some of the bad reviews and I had gotten nervous, but to my surprise my item came in a very timely manner, tho the tracking number was not good. My 6ft Santa looks awesome!!
Customer
Nov 28, 2015
Verified Buyer
Product arrived quickly and was as described.
Customer
Nov 28, 2015
Verified Buyer
When the item was shipped I began tracking it so that I would be home to receive the parcel. I thought something was amiss when the package arrived in the Seattle, WA. area & was out for delivery. I live about 150mi. south of Seattle in Oregon. When the package showed as being delivered I attempted to contact Christmas Central by both telephone numbers & never got passed being on HOLD. I sent an e-mail to customer support & they began checking into it. They referred the problem to USPS for solving the problem, & USPS immediately shoved the problem back into Christmas Centrals lap to solve. Finally I received an e-mail telling me that the problem had been resolved, but without an explanation as to just how. We remained in the dark concerning that issue until UPS delivered the package two nights later. I think that Christmas Central should have been more thorough in explaining just how the problem had been resolved instead of leaving us in the dark concerning that matter.
Customer
Nov 28, 2015
Verified Buyer
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Customer
Nov 28, 2015
Verified Buyer
The box was pretty beat up and the light spools broken. I'm not sure who is at fault for that but the lights look great and arrived on time.
Customer
Nov 28, 2015
Verified Buyer
Purchased flock for the tree. Arrived in a timely fashion.
Customer
Nov 28, 2015
Verified Buyer
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Customer
Nov 28, 2015
Verified Buyer
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Customer
Nov 27, 2015
Verified Buyer
Was kept informed about shipment of our package by Christmas Central and it arrived just when they told us it would. Items we ordered were exactly like we expected them to be and we are very happy with our purchase.
Customer
Nov 27, 2015
Verified Buyer
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Customer
Nov 27, 2015
Verified Buyer
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About Christmas Central
Christmas Central offers thousands of high-quality and affordable holiday and seasonal decorations. Find artificial Christmas trees, ornaments, wreaths, outdoor decorations, and more. Plus, shop pool floats, patio furniture, rugs, pillows, and everything you need to decorate your home inside and outside.
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Christmas Central is a Verified Merchant
Questions? Contact Us
customerservice@christmascentral.com
1-844-329-5677
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