724
Reviews
Reviews
724
Recommend
9 / 10
TrustScore
9.29 / 10
Mike
Verified Buyer
EXCELLENT COMMUNICATION
Ashley
Verified Buyer
Everyone was super helpful and really made sure I was ordering exactly what I needed!
Great follow-up as well! :)
Great follow-up as well! :)
Ginger
Verified Buyer
Great customer service
Alejandro
Verified Buyer
The product has been installed, and it works as advertised.
John
Verified Buyer
Christine Perry is great.
Always helpful, fast and efficient.
Always helpful, fast and efficient.
Matthew
Verified Buyer
Fast service
Malinda
Verified Buyer
Product didn't stay on our forks and correct size was ordered. They came off to easily when pulling forks out of the pallet. Product did perform as intended but still has the ability to puncture a box.
Sebastian
Verified Buyer
very informative and responsive to our needs
Karla
Verified Buyer
I gave Cisco-Eagle a 5 because there was ease with ordering my new conveyor belt. The website was a bit confusing, but the rep helped me figure out what was needed for my company. The conveyor is installed and work great. Thank you, Kelly Gile. You are my saving grace.
Patrick
Verified Buyer
Everything worked fine. No problems.
Dennis
Verified Buyer
Quality items quick accurate service.
Rich
Verified Buyer
C-E was great in initial communication, and was expecting a 6-8 week delivery as outlined. Then got calls from shipper/trucker, things on the way in 2 weeks---great, but not ready, no further communication with C-E which I thought was weird! All sorted out easily, order arrived, and all is good now!
Gary
Verified Buyer
Follow up service was really well done
Nathaniel
Verified Buyer
Great Company
Tony
Verified Buyer
5 stars
Roland
Verified Buyer
Very helpful group and quick to respond.
Alan
Verified Buyer
Cisco-Eagle team came to our site, listened and observed the traffic concern. With that information we had a suggestion on how to improve our safety and provided a quote very quickly. Excellent to work with!!
Robert
Verified Buyer
As always I like the Hytrol product I bought from Cisco and this review may not directly point to Cisco as the problem because I suspect the conveyor was shipped from the manufacture. But, they do represent the manufacture and I feel ultimately responsible.
Unfortunately, the packing and/or transportation was terrible. As normal, it took about 6 hours to put the conveyor together but took an additional 3 hours to repair all of the shipping damage. Bent feet, bent rails, paint scraped of various locations and 2 broken welds.
Unfortunately, the packing and/or transportation was terrible. As normal, it took about 6 hours to put the conveyor together but took an additional 3 hours to repair all of the shipping damage. Bent feet, bent rails, paint scraped of various locations and 2 broken welds.
Jon
Verified Buyer
Excellent customer service and products. I am extremely pleased with the quality of the craftsmanship of the bins that I purchased. If I ever need any industrial gear again, I'll be back!
Chris
Verified Buyer
I have had to request parts help and quotes multiple times for each purchase. Otherwise good.
Response from Cisco-Eagle
Nov 21, 2024
Thanks for your response, Chris. We will investigate what happened within our process and work to improve our responsiveness.
About Cisco-Eagle
Cisco-Eagle provides solutions for the movement, storage, retrieval, control and protection of materials and products throughout their manufacture, distribution, consumption and disposal. We enable clients to get the right amount of the right material to the right place at the right time in the right sequence at the right position in the right condition for the right cost in a safe manner.
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Cisco-Eagle is a Verified Merchant
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24hours@cisco-eagle.com
1-888-877-3861
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