605
Reviews
Reviews
605
Recommend
8 / 10
TrustScore
8.69 / 10
Peter Evans
Verified Buyer
Delighted with my purchase, works well and great price
Lynda Robinson
Verified Buyer
Prompt replacement of faulty item. :)
Melisa Esho
Verified Buyer
Came quickly
Susan Winstanley
Verified Buyer
Excellent service
Lee Brown
Verified Buyer
My blanket was not warming up properly. I contacted cosi home and with in a week I had the new parts to fix my blanket. Thank you so much cosi home .
Kathleen H Wilkins
Verified Buyer
Exactly as described. Perfect for cold evenings. Arrived quickly.
Martin Earl
Verified Buyer
The original throw was unfortunately faulty but the company were quick to pride firstly a replacement controller and then a replacement throw itself
Jean White
Verified Buyer
Heat is not evenly distributed all over throw not as warm as my other one nice colour good size
Yee Ling McCormack
Verified Buyer
Very quick response from your customer service team. You was able to sort out tyr issue very quickly. Well done
Susan Moakes-Cooke
Verified Buyer
I’ve not received the item - I’ve been asked the same question over and over again
Response from Cosi Home UK
Jan 22, 2024
Hi Susan,
Many thanks for your review. I am very sorry to hear of these issues. I will email you directly and assist further.
Thank you for your understanding and patience.
Best wishes,
Emma
Rebecca Mcmillan
Verified Buyer
Item still doesn’t work
Response from Cosi Home UK
Jan 22, 2024
Hi Rebecca,
Many thanks for your review, so sorry to hear this.
I will reply to your original email and assist further.
Best wishes,
Emma
Leigh Stoneford
Verified Buyer
I was gifted a heated blanket but control wasn’t working. They wouldn’t replace it free as I didn’t have original receipt but I purchased one for £9.99. It was easy and online chat gave me the link and now the blanket works perfectly 👌🏻
Gemma Balestrini
Verified Buyer
Great service. When I messaged about a faulty controller, they sent out a replacement asap.thank you!
Neil Townend
Verified Buyer
Bought 2 for Christmas gifts but unfortunately only 1 worked. Contacted cosihome customer service via a web chat, I was sent out a replacement part to see if it sorted the problem and it did. Excellent customer care
deb lee
Verified Buyer
The people I had my love chat with where great. Friendly and helpful. But the item I ordered did not fit but trying to send it back was a big pain. And I am older so don't have a printer and don't do computers. X
Response from Cosi Home UK
Jan 22, 2024
Hi Deb,
Thank you for your feedback.
I am sorry to hear that you experienced difficulties sending the item back. For that I send my genuine apologies.
I do hope this won't deter you from ordering with us again.
Best wishes,
Emma
Tracey Curren
Verified Buyer
Lovely soft heated throw. Heats up quickly. I had a problem with the controller not working but the customer service team sorted it out very quickly and were very helpful. I would recommend this product.
Margaret Anderson
Worst in the world don’t use
Response from Cosi Home UK
Jan 16, 2024
Hi Margaret,
Many thanks for your feedback.
I am very sorry to hear this. I would like to know more regarding your feedback. I will contact you directly via email and assist further.
Best wishes,
Emma
Marguerite Kallus
Verified Buyer
Purchased heated throws for family as Xmas presents, unfortunately one isn’t working properly, can it be replaced
Response from Cosi Home UK
Jan 15, 2024
Hi Marguerite,
Thank you for your feedback.
Many apologies for this. I will contact you via email directly.
Best wishes,
Emma
Kay Vernon
Verified Buyer
soft comfy easy to use
Kevin Johnson
Verified Buyer
Didn't get off tona great start as the first purchase was faulty but Emma in customer services posted out the replacement the same day that we reported the fault. Arrived within a couple of days and works perfectly.
About Cosi Home UK
At Cosi Home UK, we believe that your home should be a reflection of your unique style and personality. Our mission is to provide you with beautifully designed, high-quality products that enhance your living space and create a warm, inviting atmosphere.
We specialize in a curated selection of home decor items, furniture, and accessories that blend modern aesthetics with timeless elegance. Each piece is thoughtfully chosen to ensure it meets our high standards of quality and craftsmanship.
Whether you're looking to refresh a single room or transform your entire home, our diverse range of products offers something for everyone. From cozy textiles to stunning statement pieces, we’re here to help you create a home that you love.
Explore our collections and let us inspire you to make your home a true sanctuary. At Cosi Home UK, we’re dedicated to turning your house into a home.
Visit Website
We specialize in a curated selection of home decor items, furniture, and accessories that blend modern aesthetics with timeless elegance. Each piece is thoughtfully chosen to ensure it meets our high standards of quality and craftsmanship.
Whether you're looking to refresh a single room or transform your entire home, our diverse range of products offers something for everyone. From cozy textiles to stunning statement pieces, we’re here to help you create a home that you love.
Explore our collections and let us inspire you to make your home a true sanctuary. At Cosi Home UK, we’re dedicated to turning your house into a home.
Cosi Home UK is a Verified Merchant
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