Received Order but NOT Evideo

This company offers great customer service and stands behind their product. This is the only place to find the best dog training equipment.

Fast, personal, live customer service through your search for the perfect e-collar! Super helpful and the he website is friendly and easy to navigate through.

I have had ecollar for almost 2 years now. Started with the mini and was upgraded to the pro. I kind of like the mini better.
There are lots of features I love on this. It does what it says it will do.
My complaints are as follows:
1.)You can't really use the light function; it is not easy to do on the fly. I liked the ease of turning on the light with my mini educator, which I liked better than this model overall.

2.)It has randomly reprogrammed itself twice now. one of the times this happened after charging; I noticed that two buttons were not working... turns out it had put itself onto 2 dog mode and those buttons were for (nonexistent) dog 2.

3.)It does not float. We swim a lot. I keep it around my neck but I worry about losing it.

4.) There is no version for left handed people.

The good: I hear that it is better than other brands.

The customer service can't be beat. When my mini educator stopped working correctly, they replaced it and upgraded me to this model. They also replaced my collar and receiver when the receiver battery went out. First, they sent me the wrong battery, but instead of just sending me the correct battery, they sent me a new collar receiver; even better.
They are always friendly and helpful if you have an issue.
It seems to be a good company. I am happy with my purchase and overall happy with the product despite the couple of hiccups.

I had a great sales person who helped me get exactly what I needed. I love the collar!

Very helpful

Outstanding!

My EZ-902has taken a fall off my trailer at 55mph and I saw it skipping down the road. Next my Malinois puppy (7 months) failed a short stint out of her kennel without us here. She worked it over pretty well. I tried boiling the case, not on unit, in an attempt to reshape the case. Boiling failed so I used a blowtorch, on the case, to reshape the case to fit enough for zip tie to finish the endurance patina.

Bought replacement collar/receiver ET-800 and Flex Collar Strap for old one (approx 2 yrs old) which would not hold battery charge anymore. New one works very well without problems (approx 1 month current usage) and Flex strap is comfortable, fits well with easy adjustments.

excellent customer service. the product i bought is great and works wonders with my dog. The shipping was very fast. Thanks educator collars!

This company is absolutely fantastic! I had to return a receiver for replacement, and the process was quick and painless! The technicians are knowledgeable and very helpful. I also ordered a second collar for a new dog, and I received the collar within 24-36 hours. Super impressed and LOVE the equipment!

This collar is wonderful. 12 month old Cavachon has responded to the collar immediately only set on vibration at this time for training. Have not had to use static controls at all. Highly recommend and is very easy to set up and use. Byron was very helpful and knowledgable. Best collar and easiest ever used.

Very happy with the service I received and the speed of delivery. Will definitely be using you for future purchases.

I have ordered a collar system and a spare cover for the remote. Both orders were processed and shipped quickly. I have had to call customer service a few times and they are wonderful. Couldn't ask for a better company. Thank you.

Excellent service and product. I highly recommend!

I hardly ever write reviews, but this product deserves it.
I absolutely love it!

I received my product very quickly after ordering. The customer support team sent my free PDF e-collar training book when I asked them to (the original email either didn't get sent or got lost somehow). The product is very well designed and delivers a consistent stimulation at the level it is set to. Vibrate, tone, and night light are very convenient features. Distance range is more than enough for the average pet owner. Overall, I am happy with the purchase, even if I don't always use the stim.

find it very handy for quick release

Everything arrived in perfect condition, instruction booklet was helpful and clear. The remote is comfortable in my hand and easy to operate without even looking at it.

Ola, Eu ja comprei e chegou rabido pra SP ... este site gente e maravilho, e sobre o aparelho e FANTÁSTICO , facelita nossa vida e deixa seu cachorro aprender rabido .