4803
Reviews
Reviews
4803
Recommend
9 / 10
TrustScore
9.49 / 10
Jean-Pierre G
Verified Buyer
Arrived fast and in pristine order. Can't wait to try these beauties.
The Artisan Cutlery Tomahawk G10 Green is a beast and very well crafted! And opens like a charm!
Thank you guy's at House of knives!
The Artisan Cutlery Tomahawk G10 Green is a beast and very well crafted! And opens like a charm!
Thank you guy's at House of knives!
Response from House of Knives
Jun 22, 2022
You are very welcome Jean-Pierre! Thank you for choosing House of Knives.
Brett K
Verified Buyer
Fast efficient service and great product
Response from House of Knives
Jul 09, 2022
Thanks Brett! We think you're pretty spiffy too!
Reilly E
Verified Buyer
I have purchased many knives from HOK and my only suggestions are to increase the number of folding pocket knives and to carry aftermarket scales in-house.
Response from House of Knives
Jun 21, 2022
Hi Reilly,
We love hearing your thoughts on how we can improve and take all recommendations into consideration. Thank you for taking the time to share.
All the best,
Team HOK
Tyler Q
Verified Buyer
Quick to price match, great site.
No complaints.
No complaints.
Response from House of Knives
Jun 21, 2022
We think you're pretty great too Tyler!
Grace C
Verified Buyer
Liz helped me with the coupon and responded to my request in a timely and professional manner.
Response from House of Knives
Jun 21, 2022
I will pass along your compliments to Liz. Thank you Grace for your time and business.
Chad
Verified Buyer
The customer service I received at House of Knives is unbelievable. Very hard to find nowadays. I will continue purchasing knives from this awesome company. Well done!!!
Response from House of Knives
Jun 21, 2022
WOW! Thank you Chad. You can not imagine what a review like this does for our teams. We work very hard to make sure our customers feel valued and that they know we look forward to doing business with them in person or online.
Thank you very much for choosing House of Knives.
Barry K
Verified Buyer
House of knives delivers some good pieces at a fair price. Shipping was quick and products came as advertised. Would definitely recommend.
Response from House of Knives
Jun 21, 2022
Your review means a lot to us Barry. Thank you very much for choosing House of Knives. It is customers such as yourself that make us want to do better every day.
Lyse R
Verified Buyer
Website easy to browse. Payment and shipping options clear
Response from House of Knives
Jun 21, 2022
Thank you Lyse. We appreciate your business.
Philippe L
Verified Buyer
Ordered my nakiri knife, had it in 5 days or so and this store has become my go-to store. No issues whatsoever apart from the shipping box not having any packing material to keep the knife box from opening inside the shipping box. Luckily, no damage was done to my beautiful knife and all is well. This store is in Canada, I'm canadian and that works for me. Like I stated previously, I will be buying there again.
Response from House of Knives
Jun 21, 2022
Philippe, We are very sorry your knife was not packed properly. This will be addressed with our wonderful warehouse team. Although it was most likely an oversite, rest assured it is not something we would ever attempt to excuse. We take our customer and staff safety very seriously.
Thank you very much for letting us know and for understanding we are human and unfortunately sometimes make mistakes.
We appreciate you Philippe.
Team HOK
Rebecca M
Verified Buyer
I had to return a product, and not only did you not refund me the entire amount, but I had to pay for the return which cost me an additional 30$, when initially I was told that a return label would be sent. I will never purchase from you again.
Murray A
Verified Buyer
Shipping was fast and on time. Product was in excellent shape.
Response from House of Knives
Jun 17, 2022
Thank you for the 5-stars Murray! We look forward to doing business with you again soon.
Mark C
Verified Buyer
This was my first time ordering from House of Knives and it was a really good experience. I like that shipping is free for orders over $99. I also want to thank Liz. I had a question about one of the knives and she quickly replied and answered my question. I will definitely be ordering again.
Response from House of Knives
Jun 17, 2022
Hi Mark,
Thank you for your review and for checking us out! I promise I will let Liz know you appreciated her customer service. We look forward to doing business with you again in the future.
Nicole Cea
Verified Buyer
I had an amazing experience, my item was delivered in 4 days and looks perfect, will make my husband vary happy this Father’s Day
Response from House of Knives
Jun 15, 2022
Hi Nicole, Please contact us at service@houseofknives.ca so we can find the info you are requesting. If you could just include your info and order number to speed things up someone will get in touch with you as soon as possible.
Thank you
Harold M
Verified Buyer
My order was filled and delivered promptly, and is of good quality. I would order from this company again.
Response from House of Knives
Jun 16, 2022
Thank you for the kind review Harold. We look forward to doing business with you again in the future.
Travis W
Verified Buyer
Great and speedy service!!
Response from House of Knives
Jun 15, 2022
Thank you Travis, we appreciate your business!
Alborz G
Verified Buyer
I tried to order some items online however I found the web order system not functioning as well as I was expecting, I contacted the office and left a message, and also called their local store hoping that maybe they can place the order for me but it was not possible. Send an e-mail to the office to which they replied fairly quickly but was not of much help, finally managed to place the order using my cell phone.
The service after placing the order was exceptional, the order was shipped and delivered very quickly and efficiently.
The service after placing the order was exceptional, the order was shipped and delivered very quickly and efficiently.
Response from House of Knives
Jun 15, 2022
Hello Alborz, We apologize for the issues you had with our site today. We appreciate your patience and determination.
Thank you for choosing House of Knives
john g
Verified Buyer
From order to delivery the process was executed fast and smoothly!
Response from House of Knives
Jun 15, 2022
Thank you very much for the 5-stars John. We appreciate your business!
Amy M
Verified Buyer
Quick easy and very understandable. The website is very organized and if you aren’t sure of ideas you can look at different brands, types and varying sizes of blades
Response from House of Knives
Jun 15, 2022
Thank you very much Amy. We appreciate your review and look forward to doing business with you again soon.
Robert
Verified Buyer
The online experience was easy and the product i ordered shipped extremely fast. The free shipping was a bonus as well on items over 99 dollars. Can't wait for my new knife to arrive.
Response from House of Knives
Jun 14, 2022
Thank you for the 5-stars Robert! We look forward to hearing how much you love your new knives!
Remi B
Verified Buyer
Simple effective online shopping experience.
Response from House of Knives
Jun 14, 2022
Thank you very much Remi for your kind words and for choosing House of Knives!
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
Visit Website
House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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