4803
Reviews
Reviews
4803
Recommend
9 / 10
TrustScore
9.49 / 10
Graeme R
Verified Buyer
Processed, shipped and delivered incredibly fast. A+ service, keep it up!
Response from House of Knives
Mar 31, 2022
A+ service for an A+ Customer Graeme! We appreciate your business.
Debbie S
Verified Buyer
Using your website was very easy. No problem with the shipping either. I will definitely be ordering more. Thanks
Response from House of Knives
Mar 31, 2022
We appreciate you kind words and look forward to doing business with you again in the future Debbie!
Allan
Verified Buyer
Process was easy, and staff at your SevenOaks location at Abbotsford were most friendly and helpful. I will use this service again.
Response from House of Knives
Mar 31, 2022
Allan, we sincerely thank you for giving our Seven Oaks team a shout out. It really means a lot. Thank you very much for your kind words and we appreciate your business.
Pierre G
Verified Buyer
House of knives is great, will definitely be buying plenty more knives:)
Response from House of Knives
Mar 31, 2022
Wonderful to hear Pierre. We very much appreciate your business and look forward to your next review!
Michael
Verified Buyer
My order came in very fast and the package is really good. The knife is in very good condition and very sharp out of the box. Absolutely fantastic knife , the action is very good, the blade is centered in the handle and the micarta scales are so nice.
Response from House of Knives
Mar 31, 2022
Thank you for the five star review Michael and taking the time to share some pictures. It means the world to us that we have met your expectations. Thank you very much for choosing House of Knives.
Dennis F
Verified Buyer
On-line service was quick and easy and knives arrived on time. Great service.
Response from House of Knives
Mar 31, 2022
Thank you so much Dennis for taking the time to let us know we met your expectations. We look forward to doing business with you again in the future.
Amarjit
Verified Buyer
The staff at the Metrotown store are amazing! Really friendly, helpful and professional.
Thanks
Thanks
Response from House of Knives
Mar 31, 2022
Thank you very much Amarjit for giving our Metrotown team a shoutout. It is hard to describe how much it means to us when we have a customer confirm our efforts are coming through. We will be sure to congratulate them on a job well done.
Brian R
Verified Buyer
Late delivery…… Still waiting…….
Response from House of Knives
Mar 31, 2022
Let me begin by saying I am sorry you are not happy with the amount of time your purchase is taking to arrive. We strive to get it to you as quickly as possible but once it leaves our warehouse we unfortunately do not know how long it takes to arrive to you until you are frustrated, which is never the goal. Please Brian contact us at service@houseofknives.ca so we can locate this package and ideally get it to you quicker.
We apologize sincerely.
Team HOK
Steve P
Verified Buyer
Bad shipping
Christian M
Verified Buyer
Knife was not that sharp at all.
Quality of steel was mediocre.
Quality of steel was mediocre.
Response from House of Knives
Mar 31, 2022
Hi Christian! I am sorry to hear that you are not satisfied with the knife you chose, please check out our refund policy and feel free to send it back for a refund or exchange. Also please note that with every knife we sell we have a section that gives you all specifications including the steel type that you can read before you order. It is located under features and specifications right below the knife picture. If you require any assistance with the return process please do not hesitate to contact us at service@houseofknives.ca
We hope you'll give us another shot in the future.
Team HOK
nathan t
Verified Buyer
Love it but i lost it within a week so yeah i suck at this but hey loved it for the time i had it !
Response from House of Knives
Mar 31, 2022
I hope it makes you feel better to know that this is not the first time we have seen these exact words in a review Nathan! I'm sorry you lost your knife but please know your business means a lot to us.
Thank you for choosing House of Knives.
Andrew
Verified Buyer
They are great just wish they had most of the stuff they have listed.
Response from House of Knives
Mar 31, 2022
Thank you for sharing your honest thoughts Andrew. No one wishes more than we do that we could get all of the stock we usually have. I promise our purchasing team is working day and night with our vendors to get as much product back in stock as quickly as possible as they can. Thank you from the bottom of our hearts for your patience and kindness. Your five stars mean the world to us.
Michael S
Verified Buyer
Made a mistake on my order and they instantly and graciously helped me correct it
Response from House of Knives
Mar 31, 2022
At House of Knives we are a team of people that have our jobs because we all share one thing in common; we absolutely love our customers! Please never hesitate to reach out to any of our stores or our service department with any questions or requests for assistance. It makes our day to make your day better!
Adrien
Verified Buyer
You had the variety I was looking for and the knives are decently priced
Response from House of Knives
Mar 31, 2022
Hey Adrien! Thank you so much for the five stars. If you ever see a knife we sell for less at another Canadian box store (in stock) just let us know and we will gladly price match for you!
Thank you for choosing House of Knives
Graham M
Verified Buyer
Easy process, quick shipping, thank you.
Response from House of Knives
Mar 31, 2022
Thank you Graham! It makes our day to know that we met your expectations!
Thank you very much for choosing House of Knives
Mason M
Verified Buyer
ordering was pleasant and items arrived early
Response from House of Knives
Mar 31, 2022
Thank you for letting us know we met your expectations Mason! We look forward to doing business with you again in the future.
Donovan L
Verified Buyer
Easy website to navigate and my order was delivered very quickly. Couldn’t have asked for anything else!
Response from House of Knives
Mar 27, 2022
Thank you for taking the time to let us know we met your expectations! That is what we love to hear. We look forward to doing business with you again in the future.
Thank you for choosing www.houseofknives.ca
David H
Verified Buyer
Shipment arrived early, always happy with the experience and quality of products
Response from House of Knives
Mar 27, 2022
Hi David! We are happy you choose House of Knives! Thank you for your loyalty to us and we value your business as much as you value our product quality and speed.
We look forward to your next order.
Frank R
Verified Buyer
Good
Response from House of Knives
Mar 27, 2022
Hi Frank, Our goal is to be the best! If you can offer any suggestions of how we could of made your experience even better, please feel free to reach out to us at service@houseofknives.ca
We appreciate your business.
Team HOK.
Duncan c
Verified Buyer
Overpriced. Items on sale are still priced higher then other sites at normal prices
Response from House of Knives
Mar 27, 2022
Hi Duncan, Thank you for taking the time to share your thoughts. I would just like to let you know that we have a price match guarantee that states we will match any lower price of the same item in stock in any other Canadian store. If you ever see something we have at a higher price than a competitor it is as easy as letting us know at service@houseofknives.ca and we will gladly price match for you.
Have a wonderful day Duncan and we look forward to doing business with you again in the future.
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
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House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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