4802
Reviews
Reviews
4802
Recommend
9 / 10
TrustScore
9.49 / 10
Drue B
Verified Buyer
šš»šš»
Response from House of Knives
Oct 09, 2025
Thanks so much for the thumbs up!
Piotr P
Verified Buyer
Easy to find exactly what I needed.
Good value.
Good value.
Response from House of Knives
Oct 09, 2025
Dear Piotr,
Thank you so much for your positive feedback! We're thrilled to hear that you found exactly what you needed and that you felt it was a good value. Our team works hard to ensure a seamless shopping experience, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Wendy A
Verified Buyer
I didnāt even receive what I ordered
Jonathan S
Verified Buyer
Always awesome
Response from House of Knives
Oct 09, 2025
Dear Jonathan,
Thank you so much for your wonderful review! Weāre thrilled to hear that you always have a great experience with us. Your support means a lot to our team, and weāre committed to continuing to provide you with excellent service. If thereās anything specific you love or any suggestions you have, feel free to share! We look forward to seeing you again soon!
Jack A
Verified Buyer
Quick, in-stick both large and small size tweezers and reasonably priced. I might buy SAK accessories directly from HOK in the future for such good results
Response from House of Knives
Oct 09, 2025
Dear Jack,
Thank you so much for taking the time to share your positive experience with our tweezers! We're thrilled to hear that you found them quick and effective, and that you appreciate our pricing. Your satisfaction means a lot to us, and weāre glad to know that you're considering purchasing SAK accessories from us in the future. If you have any questions or need assistance, feel free to reach out. We look forward to serving you again!
Joey J
Verified Buyer
Its really the only place I buy my knives, I just wish you guys had a better option for shipping,like maybe 100 and get free shipping...there's lots of knives I would've bought if it was 100...my orders are always coming in around 120,130
Response from House of Knives
Oct 09, 2025
Dear Joey,
Thank you so much for your continued support and for taking the time to share your feedback! We're thrilled to hear that you consider us your go-to place for knives. We truly appreciate your loyalty.
We understand that shipping costs can be a significant factor in your purchasing decisions, and weāre always looking for ways to improve our services. Your suggestion for a free shipping threshold of $100 is valuable, and we will certainly take it into consideration as we evaluate our shipping options.
If there are specific knives you have in mind for your next order, please feel free to reach out. Weād love to help you find what youāre looking for. Thank you again for your feedback, and we look forward to serving you in the future!
Mitchell W
Verified Buyer
š
Response from House of Knives
Oct 09, 2025
Glad you're happy Mitchell!
PETER M
Verified Buyer
Fast delivery
Response from House of Knives
Oct 09, 2025
Thank you for your positive feedback! We're thrilled to hear that you were pleased with the fast delivery. Your satisfaction is our top priority, and we appreciate your support. If you have any other comments or need assistance, please feel free to reach out!
Angela S
Verified Buyer
Really polite staff when getting my item, knife of high quality and arrived quick.
Response from House of Knives
Oct 09, 2025
Dear Angela,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff and that your knife arrived promptly and met your expectations for quality. Your satisfaction is our top priority, and feedback like yours motivates us to keep delivering the best service and products possible. If you have any questions or need assistance in the future, please don't hesitate to reach out.
Thanks again for choosing us!
John M
Verified Buyer
Great website with an mazing selection of products. Ordering, paying was easy and shipping was fast, arrived in 2 days and it in perfect condition
Response from House of Knives
Oct 09, 2025
Hi John,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our website and that you found our selection of products to be amazing. It's great to know that the ordering and payment process was easy for you, and we're delighted that your order arrived quickly and in perfect condition.
Your feedback means a lot to us, and we look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Chris G
Verified Buyer
Great Prices. Great Selection, Fast Shipping
Response from House of Knives
Oct 09, 2025
Dear Chris,
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed our prices, selection, and fast shipping. We strive to provide the best experience for our customers, and your feedback truly motivates us to keep up the good work. If you have any questions or need assistance in the future, donāt hesitate to reach out. We look forward to serving you again soon!
Stephen C
Verified Buyer
Excellent Service as always. Even with postal strike on shipping was quite quick as HoK pivoted to couriers (FedEx for my shipment). Will continue to deal with HoK for any of my knife related needs
Response from House of Knives
Oct 09, 2025
Hi Stephen,
Thank you so much for taking the time to leave us such a wonderful review! Weāre thrilled to hear that you had an excellent experience, even during the postal strike. Our team always strives to find solutions to ensure timely deliveries, and itās great to know that our efforts to pivot to couriers like FedEx met your expectations.
We truly appreciate your continued support and look forward to serving you for all your knife-related needs in the future. If you ever have any questions or need assistance, please donāt hesitate to reach out.
Ethan R
Verified Buyer
Always excellent service, products always arrive fast too
Response from House of Knives
Oct 09, 2025
Thank you so much for your kind words! Weāre thrilled to hear that you consistently have a great experience with our service and that your orders arrive quickly. Your satisfaction is our top priority, and we appreciate your support. If thereās anything else we can do for you, please donāt hesitate to reach out.
Jason M
Verified Buyer
so far my experience was pleasant. but I have not received any special promotions so I will wait and see
Response from House of Knives
Oct 09, 2025
Thank you for your feedback! We're glad to hear that your experience has been pleasant so far. If there is anything that we can assist you further with please contact us at service@houseofknives.ca.
Andrew H
Verified Buyer
Ordered a knife sharpener for in store pick up. Was sent an email with a tracking link and a link to my account which House of Knives created for me. Neither link worked - tracking link gets an error message and account link sends me into an endless "forgot password" circle. Do better.
Response from House of Knives
Oct 08, 2025
Im sorry about that! The programming automatically wants to add tracking as part of the "shipped" email but for orders sent to store to be picked up there isnt any tracking. I agree its less then ideal and I will definitely pass this over to the IT team to see if we can make this work smoother. The team in store will give you a call when your order is ready to be picked up, thank you for your understanding
Sergii
Verified Buyer
I placed an order online 5 days ago, but I havenāt received any updates yet. When I check the tracking number, it doesnāt show any information. I would really appreciate it if you could provide me with an update on the delivery. Thank you.
Response from House of Knives
Oct 08, 2025
Hi there! The team in store will be giving you a call when your order is ready for pick, unfortunately tracking is not available for in store pick up. Thank you
Jonathan M
Verified Buyer
You shipped my order to the wrong store and now I have to make a second trip to WEM. Not too happy about it.
RICHARD P
Verified Buyer
so glad I found this online store, good web sight, great product..this buck knife is a thing of beauty ,,well made ,,and so nice to handle,,will be buying more...thsnk you
Response from House of Knives
Oct 09, 2025
Dear Richard,
Thank you so much for your wonderful review! We're thrilled to hear that youāre enjoying your Buck knife and that you found our online store easy to navigate. We take pride in offering high-quality products, and itās great to know that our efforts are appreciated.
We look forward to serving you again and helping you find more products you love. If you have any questions or need assistance, feel free to reach out.
Thank you for your support!
John S
Verified Buyer
Very helpful and efficient staff!
Response from House of Knives
Oct 09, 2025
Thank you so much for your kind words John! Weāre thrilled to hear that you had a positive experience with our staff. Our team works hard to provide excellent service, and itās always rewarding to know that their efforts are appreciated. If you have any further feedback or need assistance in the future, please donāt hesitate to reach out. We look forward to serving you again!
Laurie N
Verified Buyer
The online experience was simple and easy to follow. I received an appropriate voicemail when my product was in the Red Deer store, and the young lady who served me at the counter was engaging, cheerful and professional.
Thanks, House of Knives!
Thanks, House of Knives!
Response from House of Knives
Oct 09, 2025
Dear Laurie,
Thank you so much for your wonderful feedback! Weāre thrilled to hear that you found our online experience easy to navigate and appreciated the notification about your product. Itās great to know that our team member in Red Deer provided you with such engaging and professional service. We strive to create a positive experience for all our customers, and your kind words are truly encouraging.
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
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House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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