4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
MICHAEL
New user
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
I have not formed an opinion yet
TONYA M
peace of mind
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
This is a replacement which we had the initial device for over 4 years. Have never had to use it for a true emergency but have tested it out from time to time and operators are all wonderful! Great customer service all around!
TED R
excellent
Verified Buyer
HOME Emergency Medical Alert System
Everything we expected it to be
LINDA P
Wrist band
Verified Buyer
Replacement Wrist Band for SmartWatch PRO
It was perfect
J E
I Cancelled
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
Good product, bad customer service experience
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for your thoughtful review! We're glad to hear that you feel confident with your HOME & AWAY GPS Medical Alert System and appreciate the added features like the lockbox key safe and medical info packet. Your safety and peace of mind are our top priorities, and we're committed to ensuring you get the help you need when you need it. If you have any questions or need assistance, please don’t hesitate to reach out. Stay safe!
FLOYD J
Verified Buyer
Replacement Wrist Band for SmartWatch PRO
I just used the collar, thanks
TED H
Thanks, MCA
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
It's all new to us. Working as advertised! Off to a great start thanks to all of your support staff. We hope that we don't have to use it, but we are grateful to have your service.
Sheila L
EasySetup
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
This was perfect for my mother in law. It was easy set up and easy to use and charge.
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for your kind words! We're thrilled to hear that the HOME & AWAY system was perfect for your mother-in-law and that you found it easy to set up and use. Your satisfaction means a lot to us, and we truly appreciate your feedback. If you have any more questions or need assistance in the future, feel free to reach out!
Emory W
Waiting for Refund
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Returned equipment, I tried to cancel my subscription before shipping because of misinformation about the equipment.
Patricia G
Verified Buyer
HOME & AWAY MINI GPS Medical Alert System
I love it. I recently had a bad fall that resulted in a head injury. my emergency call resulted in ambulance appearing at my home in short order. I’m grateful that I had this service in hand. Thank you.
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for taking the time to share your experience with us. We are incredibly sorry to hear about your recent fall and head injury, but we are relieved to know that our service was able to assist you promptly during such a critical time. Your safety and well-being are our top priorities, and it’s heartening to hear that we could be there for you when you needed us most.
If you ever need assistance in the future or have any suggestions on how we can improve our service, please don’t hesitate to reach out. Wishing you a smooth recovery!
Patricia G
Verified Buyer
PARTS - BELT
It works great. Much less difficult to get on my waistband thank you so much.
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for your positive review! We’re thrilled to hear that our product has made your experience easier and more enjoyable. Your satisfaction is our top priority, and it’s wonderful to know that we could help simplify your routine. If you have any further feedback or questions, please don’t hesitate to reach out.
Thanks again for your support!
Virginia
Verified Buyer
HOME Emergency Medical Alert System
We really love this! Unfortunately, the base begins blinking red every 24 hours or so she we have to reset it. Other than that, really good product.
Arvilla F
Great
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
It works well, I just have to get used to it and not bump it accidentally!
Response from Medical Care Alert
Sep 28, 2026
Thank you for your feedback! We're glad to hear that it's working well for you. It's completely normal to need some time to get used to a new product. If you have any questions or need tips on how to use it more comfortably, feel free to reach out. We're here to help!
CAROL A
Very comfortable
Verified Buyer
PARTS - LANYARD
Very comfortable and the magnetic clasp is wonderful. It is lightweight as well.
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for your positive review! We're thrilled to hear that you find the item comfortable and love the magnetic clasp. Lightweight features are always a plus, and we're glad it meets your expectations. If you have any more feedback or questions, feel free to reach out.
WILLIAM H
Verified Buyer
HOME Emergency Medical Alert System
Works
Response from Medical Care Alert
Sep 28, 2026
Thank you for your feedback! We're glad to hear that our HOME system is working for you. If you have any further comments or questions, feel free to reach out. Your satisfaction is important to us!
DEBRA S
So far so good
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
I am very pleased with it so far. Gives me the piece of mind that I needed.
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for your positive review! We're thrilled to hear that you're pleased with your HOME & AWAY System and that it provides you with the peace of mind you were looking for. If you have any questions or need further assistance, don’t hesitate to reach out. We appreciate your support!
ROSANNE M
love it!
Verified Buyer
Senior Smart Watch With GPS (Subscription & Hardware)
the watch is super easy to use and has helped many times. so glad i have it!
Response from Medical Care Alert
Sep 28, 2026
Thank you so much for your wonderful review! We're thrilled to hear that you find the SmartWatch easy to use and that it has been helpful for you. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. If you have any further feedback or need assistance, feel free to reach out. Enjoy your watch!
ELIZABETH M
Verified Buyer
HOME Medical Alert Pendant Button
I like that it is not heavy. The wrist was to big and didn't stay put on wrist.
JOHN C
Verified Buyer
HOME Emergency Medical Alert System
Good so far
GAITHOR W
dont know
Verified Buyer
HOME & AWAY FLEX GPS Medical Alert System
not sure i need it ,too expensive
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
Top Rated Products
|
HOME Emergency Medical Al... |
|
|
HOME & AWAY ULTRA GPS... |
|
|
HOME & YARD Medical C... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
