4.7
From 1
to 5
Reviews
2175
Recommend
10 / 10
TrustScore
9.49 / 10
L L
Verified Buyer
HOME Emergency Medical Alert System
Immediate response every time
Peter T
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Good customer service, setup was easy, delivery timely and haven't had a use or it.
Cornelia B
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
New device is very sensitive, but the holster clip won’t open so it’s useless. Customer service says no alternative. ☹️
Norma C
Verified Buyer
HOME Emergency Medical Alert System
Easy and great!
Rick H
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
The fall detector seems to be working just fine. My mom dropped the device three times over the last year while taking it off at bedtime or putting it on first thing in the morning and the detector was thus activated and a call was made to mom immediately asking if she needed help. Thank goodness it was only a false alarm and nothing serious! Sure gives my mom and her 4 kids a piece of mind knowing she can get medical help with the push of a button.
Thx
Rick H
Thx
Rick H
Debbie L
Verified Buyer
HOME Emergency Medical Alert System
It was easy to order and setup.
Jane M
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I purchased this for a friend and I had them on Life alert which is $76 and they're telling me I have a 3-year contract so I'm going to be calling the better business bureau in California but thank you for your price and my friend is already had to use it cuz he fell and you called right off the bat so thank you
Nancy
Verified Buyer
HOME Emergency Medical Alert System
Very glad I have it!
Mary W
Verified Buyer
HOME Emergency Medical Alert System
I wish there were a bracelet to wear rather than the large pendant. Otherwise, seems to be OK.
Response from Medical Care Alert
Feb 13, 2021
Hi, thanks for your feedback, and for being such a great long time client! We do have a two-piece mobile system that has a wrist button option. Please take a look here and let Customer Service know if you have questions or would like to try it. https://www.medicalcarealert.com/Mobile-Medical-Alert-System-with-Wearable-Button-p/mca-ha-duo-annual.htm
Donna J
Verified Buyer
HOME Emergency Medical Alert System
We are pleased with the system so far have only had it a few weeks.
Joan D
Verified Buyer
HOME Emergency Medical Alert System
Best customer service by far. Quick, efficient and friendly.
Thank you!!
Thank you!!
Pearl L
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I have no complaints about the devise. It seems to be working well.
Frances A
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I really like it and it gives my family peace of mind
Diane O
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I haven't had to use my Medical Alert yet but I wear it all the time. I purchased the Medical Alert because my sister had one. I did not know that she would get some kind of a rebate and so would I. If anything can be done at this time, I would appreciate it.
Response from Medical Care Alert
Feb 05, 2021
Hi - thanks for your note and review. We don't show that you received our "Friends and Family" bonus of one free month service. Can you please call customer service at 877-913-3680 and let us know who referred you so we can make that adjustment? Thanks!
Janis H
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Very relieved that my mom and aunt have one. Very reliable.
Rodney G
Verified Buyer
HOME & YARD Medical Care Alert System
Due to our love one passing, we are no longer using this system. Fairly satisfied, however during our use of system, the receiving time of replacement batteries and other items was extremely slow. Also, have not heard anything from company since returning their equipment about a month ago.
Response from Medical Care Alert
Feb 02, 2021
Hi - thanks for your review, I show a credit of $59.80 was applied to your credit card ending in 4888 on 1/28/21. Please let us know if you need anything else, and we are sorry for your loss.
Sharon C
Verified Buyer
HOME Emergency Medical Alert Bracelet with Wrist Button
All is great so far!!!
Raymond P
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
The GPS is not as accurate as I anticipated. The people at Medical Alert are always helpful and courteous.
Kathy K
Verified Buyer
HOME Emergency Medical Alert System
The Medical Care Alert system has been used a few times by my parents. It is reliable. The customer service agents are very personable. Thank you for an excellent service.
John O
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Works great and gives some me peace of mind
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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