Medical Care Alert https://www.medicalcarealert.com Health & Medical
4.7 From 1 to 5
Overall Ratings
5 Stars
1734
4 Stars
265
3 Stars
112
2 Stars
11
1 Star
53
Reviews 2175
Recommend 10 / 10
TrustScore 9.49 / 10
Juanita Zuck
Nov 10, 2015
Verified Buyer
HOME Emergency Medical Alert System
After installing the speaker box and doing a test on the system, we realized that Mom is NOT going to be able to hear anything coming out of the speaker box. She is on the verge of being deaf. I'm concerned with this. The product may not work for us
Juanita Zuck
Nov 10, 2015
Verified Buyer
Lockbox EMS Key Storage
The lockbox is a convenient security.
Eleanor Irons
Nov 08, 2015
Verified Buyer
HOME Medical Alert Pendant Button
Pleasant and professional person handled my call and sent the right thing
Jack Glasscock
Nov 04, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
The system appears to be of the latest technology. The response time is minimal. But the battery life of Libris (the system) is no where near what is advertised. Because of the short battery charge I purchased an additional charger. I have one next to my bed and the other beside my easy chair. While I am watching TV I put Libris in the easy chair charger. Before I get out of my easy chair I attach my Libris to my necklace. In other words I never take a step without being protected.
Salvatore J Palazzolo
Oct 14, 2015
Verified Buyer
HOME & YARD Medical Care Alert System
I have found MCA to be service oriented. Live tests, equipment replacement and providing information when requested to be the standard case with your system. Hope I don't have to use it for a long time.
Lee Harrison
Oct 07, 2015
Verified Buyer
HOME Emergency Medical Alert System
Very good experience with your company. Delivery was timely set up was simple, operator was helpful and everything worked. Thanks.
Don Jubinville
Sep 28, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
service response time is good but the fall detection is not very good. It may go off vacuuming or going down stairs but if dropped doesn't go off.
Charles Holyfield
Sep 17, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I am especially happy with your concern for patients, and in particular Sue Neal.
I now have peace of mind when I leave the house, knowing that you are there for me, no matter where I go.
Jane Post
Sep 09, 2015
Verified Buyer
HOME Emergency Medical Alert System
There was a problem with the internal battery on my system, thank goodness you notified me of the problem. I was sent a complete new system and have put it in place. I am VERY satisfied with your equipment and have always been pleased with your service. Thank you.
Lori
Aug 11, 2015
Verified Buyer
HOME Emergency Medical Alert System
The instructions were easy to read so the set-up went well. Conversations with friendly customer service to update information were a breeze. Thanks for the peace of mind.
Marilyn
Aug 10, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I ordered this system for my mother and was very pleased with the service and the product.
John Galascione
Aug 06, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Folks, you are the best!...can.t tell you how good it feels to be able to talk with pleasant, knowledgeable customer service reps who cannot do enough for you....I have had my system less than a week, and of course have flood customer service with calls - Reps are patient, understanding, and so willing to help....thanks so much...I have already mentioned my success activation and Service calls to 3 people..I know Debbie Elie will do as good a job as she did for me - guiding me thru the decision-making process and making sure I understood what I was buying....You have given me and my family "Peace of mind"....how wonderful...thanks to you all...john g
John Galascione
Aug 06, 2015
Verified Buyer
HOME Emergency Medical Alert System
Folks, you are the best!...can.t tell you how good it feels to be able to talk with pleasant, knowledgeable customer service reps who cannot do enough for you....I have had my system less than a week, and of course have flood customer service with calls - Reps are patient, understanding, and so willing to help....thanks so much...I have already mentioned my success activation and Service calls to 3 people..I know Debbie Elie will do as good a job as she did for me - guiding me thru the decision-making process and making sure I understood what I was buying....You have given me and my family "Peace of mind"....how wonderful...thanks to you all...john g
R.E.L.
Aug 06, 2015
Verified Buyer
HOME Emergency Medical Alert System
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
John Galascione
Aug 06, 2015
Verified Buyer
HOME Emergency Medical Alert System
Folks, you are the best!...can.t tell you how good it feels to be able to talk with pleasant, knowledgeable customer service reps who cannot do enough for you....I have had my system less than a week, and of course have flood customer service with calls - Reps are patient, understanding, and so willing to help....thanks so much...I have already mentioned my success activation and Service calls to 3 people..I know Debbie Elie will do as good a job as she did for me - guiding me thru the decision-making process and making sure I understood what I was buying....You have given me and my family "Peace of mind"....how wonderful...thanks to you all...john g
R.E.L.
Aug 06, 2015
Verified Buyer
HOME Emergency Medical Alert System
I've been in contact with you folks this past week several times with questions and getting set up. I feel confident I made the right decision in choosing Medical Care Alert. Every step of the way you've been there ready to help. Thank you.
John Galascione
Aug 06, 2015
Verified Buyer
HOME & YARD Medical Care Alert System
Folks, you are the best!...can.t tell you how good it feels to be able to talk with pleasant, knowledgeable customer service reps who cannot do enough for you....I have had my system less than a week, and of course have flood customer service with calls - Reps are patient, understanding, and so willing to help....thanks so much...I have already mentioned my success activation and Service calls to 3 people..I know Debbie Elie will do as good a job as she did for me - guiding me thru the decision-making process and making sure I understood what I was buying....You have given me and my family "Peace of mind"....how wonderful...thanks to you all...john g
John Galascione
Aug 05, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
Folks, you are the best!...can.t tell you how good it feels to be able to talk with pleasant, knowledgeable customer service reps who cannot do enough for you....I have had my system less than a week, and of course have flood customer service with calls - Reps are patient, understanding, and so willing to help....thanks so much...I have already mentioned my success activation and Service calls to 3 people..I know Debbie Elie will do as good a job as she did for me - guiding me thru the decision-making process and making sure I understood what I was buying....You have given me and my family "Peace of mind"....how wonderful...thanks to you all...john g
John Galascione
Aug 05, 2015
Verified Buyer
Lockbox EMS Key Storage
See my comments above for the System with GPS...it includes the Lockbox equipment....thanks again, john g
E.P.
Jul 27, 2015
Verified Buyer
HOME & AWAY ULTRA GPS Medical Alert System
I had to use my medical alert last week. I was using the computer and became dizzy and nauseated. I got down on the floor so I could drawl to the bathroom and passed out. When I woke up couldn't figure out where I was and I was soaking wet with perspiration. I pressed my medical care alert button and soon had 2 family members along with the medical team. I have worn my medical care pendant for a year but it was there when I needed it. I was very thankful.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!

Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:

Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.

All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
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Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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