2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
DIANNE W
Verified Buyer
Immediate response. Stayed connected until I assured the responder that everyone in our house was fine.
Response from Medical Care Alert
Mar 05, 2024
Thank you for sharing your experience with us. We are glad to hear that our team was able to provide you with immediate assistance and stay connected until you were assured of your family's safety. Your well-being is our top priority, and we appreciate your feedback.
Thank you for choosing Medical Care Alert, and remember to test your system regularly.
CATHERINE A
Verified Buyer
Excellent and helpful!
PEGGY K
Verified Buyer
Not good with technology, but Niki was able to solve problem.
JOHN O
Verified Buyer
Too soon for me to write a review
BARBARA J
Verified Buyer
Toni was very professional and resolved my issue!
Response from Medical Care Alert
Jan 29, 2024
Thank you for taking the time to share your positive experience with us! We are delighted to hear that Toni provided you with professional service and successfully resolved your issue. Our team strives to deliver exceptional customer service, and it is always rewarding to receive such positive feedback.
We greatly appreciate your support and look forward to serving you again in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.
DEBORAH
Verified Buyer
Very friendly informative and customer service was great
LISA L
Verified Buyer
I was pleased with my experience ordering this system for my dad. The representative, Debbie, was knowledgeable and patient answering all of my questions. Set up was easy and took no time to test and activate. I would recommend this company for anyone needing a medical alert system.
Response from Medical Care Alert
Jan 29, 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with our medical alert system for your dad.
We are proud to have Debbie as part of our team, and we're glad to hear that she provided you with excellent service. Our representatives strive to be knowledgeable and patient, ensuring that all customer inquiries are addressed to the best of their abilities.
We understand that the ease of setup and activation is crucial when it comes to medical alert systems, and we're delighted to hear that it was a smooth process for you. Our goal is to provide a hassle-free experience for our customers, and we're glad we could meet your expectations.
Thank you for recommending our company to others in need of a medical alert system. We truly appreciate your trust and confidence in our products and services.
If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
LISA E
Verified Buyer
Outstanding customer service and products! Way above the rest in comparison to other companies I have dealt with in medical alert systems
MARTY M
Verified Buyer
All good!! Very helpful!!
Dorothy C
Verified Buyer
It was the happiest call with you ever. My questions were answered quickly and clearly.
Susan W
Verified Buyer
My concern was handled politely and completely
TAMMY C
Verified Buyer
Great customer service
WILLIAM J
Verified Buyer
I received a new unit just prior to the holidays. After setting it up, I activated and receive a reply from an associate from Medical Care Alert. They were very prompt in replying to my alert. I had indicated that I was just testing out the unit and there was no emergency. My new unit works 100% better than my former unit.
Greg L
Verified Buyer
Excellent all the way.
WENDY H
Verified Buyer
it has been a great comfort having the the medical alert system as we prepare to move her to hospice or Nursing Home. thank you!
STEVEN R
Verified Buyer
Am very happy
GEORGE P
Verified Buyer
Great customer service. It was nice to talk to an american citizen and not someone from India.
SHARLA A
Verified Buyer
Debbie was friendly and didn’t act put out that I called several times with questions. It was easy to install/setup. Paperwork was relevant and not repetitive.
LEE
Verified Buyer
Had a little problem setting up the unit but Lisa talked me through it. She was patient, knowledgeable and very helpful.
CONNIE M
Verified Buyer
I have been very pleased.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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