2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
Diane M
Verified Buyer
I lost my pendant and called and a new one was shipped via fedex so I didn’t have to do without for long. Very satisfied.
ANN S
Verified Buyer
Fast and easy replacement. They alerted me that the battery of the device was getting low, sent a replacement along with a prepaid return shipping parcel for the old unit. They called to have me test the replacement which took about 30 seconds and we were set. Easy. Fast. Courteous.
SUSAN J
Verified Buyer
Customer service was amazing.
CRAIG S
Verified Buyer
I did get an alternate telephone number to use to check the efficacy of the system so hopefully that will work better than the one printed on the machine.
BARBARA P
Verified Buyer
Very helpful!
TRINA H
Verified Buyer
This was a very easy ordering and setting up on the system.
My mother was very pleased with the system.
My mother was very pleased with the system.
CYNTHIA P
Verified Buyer
First experience. Very pleased. My mother was attended to immediately. Thank you! So happy we got this for her.
Mary A
Verified Buyer
The agent was very helpful and understanding of my concerns about the arm band
DORIS S
Verified Buyer
It works as advertised. Now I don’t have to worry about my mother falling when she is alone. The staff were so helpful and explained everything very well.
JOHN A
Verified Buyer
So far, everyone has been very responsive and friendly. Thanks.
KRISTEN V
Verified Buyer
Everything was handled timely. All our questions and concerned were addressed. Very pleased.
LAURA B
Verified Buyer
I have not received my equipment.
Peggy S
Verified Buyer
Great
ALBERTA F
Verified Buyer
Good customer service
MARY R
Verified Buyer
Great service, but it was a bit tricky to set up. The phone number we called to initiate the system could not find our account, and the customers name was misspelled.
RONALD
Verified Buyer
Very quick response as we were doing a test of the application. Worked perfectly!
JOANNE W
Verified Buyer
My problem was solved quickly and efficiently; after troubleshooting, the
agent decided that a replacement should be made. Happily, I am now wearing the replacement. Thank you.
agent decided that a replacement should be made. Happily, I am now wearing the replacement. Thank you.
AMY
Verified Buyer
Very pleased with the response time and customer service with the company.
LARRY
Verified Buyer
Package arrived on-time and was easy to setup.
Response from Medical Care Alert
Mar 11, 2024
Thank you for your positive feedback! We are delighted to hear that your package arrived on time and that the setup was easy for you. If you have any questions or need further assistance, please don't hesitate to reach out to us at 877-913-3680. We appreciate your business and please remember to test your system regularly!
RENITA F
Verified Buyer
I guess we won’t really know how well it works until the service is needed, but the ordering, set up & testing process went without issues.
Response from Medical Care Alert
Mar 11, 2024
Thank you for sharing your experience with us! We're glad to hear that the ordering, set up, and testing process went smoothly for you. We strive to provide a seamless experience for our clients from start to finish. Should you ever need help with anything please call us at 877-913-380. Thank you for choosing us!
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
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