2345
Reviews
Reviews
2345
Recommend
10 / 10
TrustScore
9.7 / 10
JAN B
Verified Buyer
Always so helpful and quick. Wish the clip was a little more sturdy, on our second one,
LINDA L
Verified Buyer
Very helpful, prompt response. Great customer service all around!
Response from Medical Care Alert
Feb 10, 2025
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Our goal is always to provide prompt and helpful support, and it's wonderful to know we met that standard for you. If you need any further assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
KARYL J
Verified Buyer
my call was answered quickly, they helped me update my contact information and it was easy.
ROBERT K
Verified Buyer
Excellent service. Professional. Thank you. Highly recommend Medical Care Alert service and products.
Response from Medical Care Alert
Feb 03, 2025
Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you're happy with our service. Your recommendation means the world to us, and we’re committed to maintaining the high standards that earned your trust. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.
Please remember our "Friends and Family" referral program - you will each get one month free service added to your plan when you refer new clients to us!
Thank you once again for choosing Medical Care Alert!
BYRON
Verified Buyer
Very easy to work with and very nice.
Response from Medical Care Alert
Feb 03, 2025
Thank you so much for your kind words! We're thrilled to hear that you found working with us easy and enjoyable. Your satisfaction is our top priority, and we look forward to assisting you again in the future!
SANDRA
Verified Buyer
I received the Medical Care Service. My resourceful adult grandson will supervise the setup this weekend
Response from Medical Care Alert
Feb 03, 2025
Thank you for taking the time to share your experience with our Medical Care Alert service! We're glad to hear that your grandson will be helping with the setup. If you have any questions or need assistance during the process, please don’t hesitate to reach out. We’re here to ensure you have a smooth and positive experience.
Best wishes for a successful setup, and thank you for choosing us!
STEPHEN A
Verified Buyer
Delivered on time
POLLY D
Verified Buyer
Great peace of mind.
Response from Medical Care Alert
Jan 14, 2025
Thank you for sharing your positive experience! We are thrilled to hear that our Medical Care Alert emergency response service provides you with great peace of mind. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support!
PAUL A
Verified Buyer
Customer service was amazing ! Very helpful and was able to get set up quickly ! Very easy instructions to follow ! Love the lock box on the outside of the door in case of emergency NO doors have to be broken ! Thank you
Response from Medical Care Alert
Jan 14, 2025
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our customer service team and that you found the setup process quick and easy. We are glad that you appreciate the convenience of the lock box on the outside of the door for emergencies. Your satisfaction is our top priority, and we are grateful for your feedback. Thank you for choosing Medical Care Alert!
GLORIA F
Verified Buyer
Alene was helpful and friendly as we set up our new account. She was patient and thoughtful as she told us about the system and answered our questions.
Response from Medical Care Alert
Jan 14, 2025
Thank you for sharing your positive experience with Alene! We are delighted to hear that she was helpful, friendly, patient, and thoughtful while assisting you with setting up your new account. We appreciate your feedback and look forward to providing you with excellent service in the future.
CAROL H
Verified Buyer
I can't believe what good care I received last night on my ambulance ride. Those guys were professional yet they treated me with utmost respect. I was SO IMPRESSED!! THANKS, for providing such a valuable service to this community which I have been a part of for a short 3 weeks. God bless your entire staff.
PATRICIA L
Verified Buyer
The lady I spoke with was so knowledgeable and helpful . I was amazed at how quickly it got setup .. Thank you very much
TERRY J
Verified Buyer
Good service..
WALTER C
Verified Buyer
Personal and very informative
FRANCES
Verified Buyer
I just got it but so far it's good
MARGO K
Verified Buyer
Still waiting for my watch to be delivered after being set to wrong state.
JANE R
Verified Buyer
My wristband broke. I called and was sent a nice new one. I had a bit of trouble putting it on but nothing that a little dexterity couldn't overcome. I absolutely love it. They always provide great service and I'm so pleased I chose them as my alert company.
Response from Medical Care Alert
Dec 17, 2024
Thank you for taking the time to share your experience with us! We are delighted to hear that you received a replacement wristband promptly and that you were able to put it on. We are thrilled that you love your new wristband and appreciate your kind words about our service. We are grateful to have you as a valued customer and look forward to continuing to provide you with excellent service. If you have any further feedback or questions, please do not hesitate to reach out. Thank you for choosing Medical Care Alert!
FLORENCE B
Verified Buyer
Very personable, very helpful!
ANNMARIE P
Verified Buyer
If my first experience with the customer support is an indication of how the entire experience will be, it is wonderful.
Response from Medical Care Alert
Dec 16, 2024
Thank you for sharing your positive experience with our Customer Service team! We are thrilled to hear that your initial interaction was wonderful. Our goal is to provide exceptional service throughout your entire experience, and we look forward to continuing to assist you in any way we can. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing Medical Care Alert!
Elizabeth M
Verified Buyer
have been completely satisfied with the medical alert system since day one
Response from Medical Care Alert
Dec 16, 2024
Thank you for sharing your positive experience with your Medical Care Alert system! We are delighted to hear that you have been completely satisfied since day one. Your feedback is greatly appreciated and we are here to assist you with any further needs or questions you may have. Thank you for choosing Medical Care Alert.
About Medical Care Alert
Our "Help At The Touch Of A Button" service protects thousands of seniors in all 50 states. Get the peace of mind you and your family deserve, knowing your loved one can get help 24/7 for just around $1 a day. A+ Rated with BBB, family owned and operated, with award-winning customer service and monitoring...we will take great care of you!
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Visit Website
Learn more about our affordable medical alert systems today at 1-855-272-1010 or click one of the links below:
- In-home HOME Medical Care Alert system - works in and around your home, for folks who just need protection at home
- Mobile HOME & AWAY GPS Medical Care Alert system - works at home and away from home in all 50 states, goes everywhere you go with GPS tracking
- Sporty SmartWatch PRO Medical Care Alert system - smart watch with GPS goes everywhere you go with GPS tracking
Add AutoFALL Automatic Fall Detection to any of our systems for just $10/month more.
All systems include 24/7 monitoring by EMT/EMD certified agents, based in the USA in our secure, supervised monitoring centers.
Medical Care Alert is a Verified Merchant
Questions? Contact Us
customerservice@medicalcarealert.com
877-913-3680
M-F 9:00 AM to 8:00 PM, Saturday 9:00 AM - 4:00 PM
Top Rated Products
|
HOME Emergency Medical Al... |
|
|
HOME & AWAY ULTRA GPS... |
|
|
HOME & YARD Medical C... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
