262
Reviews
Reviews
262
Recommend
10 / 10
TrustScore
9.9 / 10
Daniil Mironov
Very high quality furniture, very pleased with Alex communication that helped throughout the process of: showing product in the showroom, making exclusive render to help us choose exactly what we want, and shipping and assembling the wall bed, sofa and a bookcase. As for the assembly team, they were great! On time, clean very professional! And they listen to every whim of us, like where to put the bed or the bookcase before finally mounting it to the wall. After the assembly the room was even cleaner than before!!
All in all the whole process was as easy as it could be with furniture, all thanks to the MultimoBed stuff!!!
https://lh5.googleusercontent.com/p/AF1QipNbyqlaA7N_g4LPSNHmQrQnt9NIksvwoliYOTW3=w150-h150-k-no-p
https://lh5.googleusercontent.com/p/AF1QipNjPuURMTOVXfV89ZbeQtkDIoeP2ZePN5xzme7m=w150-h150-k-no-p
https://lh5.googleusercontent.com/p/AF1QipNbyqlaA7N_g4LPSNHmQrQnt9NIksvwoliYOTW3=w150-h150-k-no-p
https://lh5.googleusercontent.com/p/AF1QipNjPuURMTOVXfV89ZbeQtkDIoeP2ZePN5xzme7m=w150-h150-k-no-p
All in all the whole process was as easy as it could be with furniture, all thanks to the MultimoBed stuff!!!
https://lh5.googleusercontent.com/p/AF1QipNbyqlaA7N_g4LPSNHmQrQnt9NIksvwoliYOTW3=w150-h150-k-no-p
https://lh5.googleusercontent.com/p/AF1QipNjPuURMTOVXfV89ZbeQtkDIoeP2ZePN5xzme7m=w150-h150-k-no-p
https://lh5.googleusercontent.com/p/AF1QipNbyqlaA7N_g4LPSNHmQrQnt9NIksvwoliYOTW3=w150-h150-k-no-p
https://lh5.googleusercontent.com/p/AF1QipNjPuURMTOVXfV89ZbeQtkDIoeP2ZePN5xzme7m=w150-h150-k-no-p
Originally Posted on Google
Chris Panks
Very disapointed:
1. Delivery process: left behind huge palate
2. foam packing broken in many pieces with scraps blowing in the wind
3. The front of the bed came in three pieces which is not pictured as such.
We expected better service and product from an European product. Would return it if we could.
1. Delivery process: left behind huge palate
2. foam packing broken in many pieces with scraps blowing in the wind
3. The front of the bed came in three pieces which is not pictured as such.
We expected better service and product from an European product. Would return it if we could.
Response from Multimo Beds
Jan 24, 2023
Hello, Chris!
We apologize for the experience you had with the delivery. We use a transportation company for delivering our products to certain areas, where we don't have our own team.
As you can understand it's a third party with their own protocols and, unfortunately, all of them deliver in pallets for safety reasons.
On our side, we always ensure to have everything packed in a pallet for better protection and safety of items in long transportation. We also additionally ensure to use of foam protection for the same reason for the safety of freight. As you can understand in a long transit a lot of products may easily get damaged. In this particular case, delivery was from Florida to Washington, which is a very significant distance, that may include the transition of freight by several tracks sometimes.
We understand that you may have expected the delivery process to be different and we hope you see now that we do our best to deliver products safely and securely for our customer satisfaction, as this is our main goal.
Regarding the product itself, please see below the product page showing that the bed model that you ordered has a front panel with 2 lines on it, indicating 3 panels:
https://www.wallbedplace.com/simple-full-murphy-wall-bed
You can also see it in the video:
https://youtu.be/z-HDzwkGpZ0
You also can see the manual here that shows 3 pieces as well:
https://www.multimobeds.com/files/assemble/A753.pdf
For more reference please see our page with customer photos:
https://www.wallbedplace.com/customer-photo-gallery
Damon Mininni
I can not say enough !!! What professionals. They were amazing neat clean and detail made sure all ways perfect in every way !! Totally recommend them. Kudos to Peter and Dima great job guys 👏👏👏
Originally Posted on Google
Damon Mininni
I can not say enough !!! What professionals. They were amazing neat clean and detail made sure all ways perfect in every way !! Totally recommend them. Kudos to Peter and Dima great job guys!
Originally Posted on Google
Tony Murolo
Could not be happier! From the moment we met with Zara at the show room right up to the installation, everything went so smoothly. Zara answered any questions or concerns we had immediately. The installers came on time, with the right tools and knew EXACTLY what they were doing. The bed itself is so easy to use and has really opened up space in our studio apartment. We purchased the mattress separately from Nectar. After years of looking for a Murphy bed, my only regret is that I did not do it sooner.
Originally Posted on Google
Danilo Aquino
Verified Buyer
My family loved our new compact murphy bed! Thank you for the professionalism and quick response. It was a pleasure in working with your team.
Kathy
Verified Buyer
Love the Murphy beds modern beautiful design!
The installation process was professional and very quick!!
The installation process was professional and very quick!!
Response from Multimo Beds
Dec 22, 2022
Hello Kathy
Thank you for your business and review.
Andy G
So place is awesome, had a bed installed for over a year now and the quality is great and very affordable, especially when compared to other places. Also, the turnaround was super quick and delivery / installation was smooth, def would recommend this to anyone.
Originally Posted on Google
Christine Gambino
Verified Buyer
Excellent service and bed is exactly what I wanted for a small second bedroom
Kelly
Verified Buyer
We are so happy with our bed! Murphy beds are expensive and we were nervous about the investment. While this bed was a little pricier than others you can buy online, the quality, design input and customization, professional installation, and customer service we received was 100% worth any additional costs. Highly recommend!
Tony
Verified Buyer
Very High Quality Furniture that looks beautiful as well as being functional. It's very easy to raise and lower the bed and the action is smooth. My only negative would be that there is no self-leveling desk option for Twin Size beds. It was worth it for me to have Multimo install the beds but it looks someone with the time and some basic skills would be able to do it with another person helping.
Dorothy Diaz
Verified Buyer
Best sevice I ever received from anyone.
Debbie M
Verified Buyer
Had a custom Multi Wall bed installed and Alex and his entire team where communicative, helped so much with design ideas, highly responsive, could not be more happy with the outcome and how th room is transformed. Thank you Alex for your guidance!
Michael Danton
Verified Buyer
Excellent product, excellent installation very professional
Illia
Verified Buyer
I love my new furniture from Multimo. It looks great and quality of the furniture is amazing. I was very pleased with the service they provide, and assembly. Great company. Thank you! :)
Rares
Verified Buyer
Great experience. The bed is well designed; delivery and installation were flawless.
Kurt Holuba
Verified Buyer
I had a fantastic experience! We were very impressed with the quality and professionalism in the NYC showroom- that really won us over. Delivery was within 3 weeks. The delivery and assembly by their team was quick and easy. I was most concerned with the fact that their pieces are made of compressed particle board. However, when you look at the material up close and feel it, you can see it's very sturdy and looks great in any room. Their communication was flawless throughout the process. We are very happy with our Murphy Bed and would definitely recommend to anyone!
About Multimo Beds
At Multimo Beds, we believe that a great night's sleep starts with a great bed. Our mission is to provide you with innovative, high-quality bedding solutions that fit your lifestyle and enhance your comfort.
We specialize in designing and manufacturing beds that are not only stylish but also functional. Whether you need a space-saving solution for a small apartment or a luxurious centerpiece for your master suite, we have a wide array of options to suit every taste and need.
Our commitment to quality means we use only the finest materials and craftsmanship in every product. From the moment you lay down on a Multimo bed, you’ll feel the difference.
Join us in discovering the perfect blend of style, comfort, and practicality. Sleep better, live better with Multimo Beds.
Visit Website
We specialize in designing and manufacturing beds that are not only stylish but also functional. Whether you need a space-saving solution for a small apartment or a luxurious centerpiece for your master suite, we have a wide array of options to suit every taste and need.
Our commitment to quality means we use only the finest materials and craftsmanship in every product. From the moment you lay down on a Multimo bed, you’ll feel the difference.
Join us in discovering the perfect blend of style, comfort, and practicality. Sleep better, live better with Multimo Beds.
Multimo Beds is a Verified Merchant
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