4.9
From 1
to 5
Reviews
5020
Recommend
10 / 10
TrustScore
9.9 / 10
Kirsty W
Great Service
Verified Buyer
Filteroo® ULTRAPURE 5.75" All in 1 Ceramic Gravity Water Filtration Candle
Fast and efficient delivery and great customer service.
Response from My Water Filter
Mar 13, 2025
Hello Kirsty, thank you for placing us an excellent review! We're glad that your ordered Filteroo Ultrapure All in 1 Ceramic Candle arrived quickly and you can now drink really good water all the time. In addition, we're delighted to hear that you're satisfied with the overall service. We will continue with our commitment to provide good quality service and we look forward to assisting you again in the future. Thank you so much, Kirsty.
Warm regards,
The My Water Filter Team
Jessica W
Verified Buyer
Aquasana AQ-4125C Premium Shower Filter Chloramine Removal Replacement Cartridge
Have been using this product for about 12 months quite happy with it
Response from My Water Filter
Mar 11, 2025
Hello Jessica, thank you for placing such a wonderful review! We're glad to hear that you can now enjoy your shower experience through your shower filter. The Aquasana Shower Filter is such a great product. We're thrilled to hear of your satisfaction. We look forward to assisting you again in the future. Thank you so much, Jessica
Warm regards,
The My Water Filter Team
Philip M
Great product!
Verified Buyer
Aroma Sense Q Vitamin C Shower Filter Shower Head with Hose and Bracket
Let me save you some time:
If you're 'thinking about' buying this showerhead, just get it.
It's awesome!
If you're 'thinking about' buying this showerhead, just get it.
It's awesome!
Response from My Water Filter
Mar 11, 2025
Hello Philip, thank you for such a wonderful review! The Aroma Sense Q Vitamin C Shower Filter shower head is such an amazing product. Enjoy using your shower filter, Philip. Thank you so much.
Regards,
The My Water Filter Team
Jessica S
Good so far!
Verified Buyer
Sprite High Output Shower Filter
Water filter seems to be doing a great job with my hair and skin however were unable to stop the leak and have tried everything. It’s not bothering us anymore but doesn’t seem super sustainable for it to be leaking!
Response from My Water Filter
Mar 11, 2025
Hello Jessica, thank you for letting us know of your concern with your Sprite High Output Shower Filter. Please keep your lines open as one of our team specialists will contact you for further assistance. Many thanks, Jessica, and chat with you soon.
Regards from My Water Filter Team
jack j
great product
Verified Buyer
Doulton Super Sterasyl Ceramic Water Filter Candle for Gravity Urn Water Filters
Works as described, nice clear water, delivered on time
Response from My Water Filter
Mar 10, 2025
Hello Jack, thank you for placing us a wonderful review! We're glad to hear that your Doulton Super Sterasyl Ceramic Cartridge arrived quickly and you can drink fantastic water all the time. We'd like to express our appreciation as well for choosing My Water Filter. We will continue with our commitment to provide good quality service and product and we look forward to assisting you again in the future. Thank you so much, Jack.
Warm regards,
The My Water Filter Team
Jay H
quality equipment, excellent installation videos
Verified Buyer
ULTRAPURE Aragon 10" Twin Under Sink Water Filter System with Fluoride Removal
Happy to receive the filter system quickly in the mail, good quality equipment and instructional videos and flushing process was very clear and very happy with the results
Response from My Water Filter
Mar 06, 2025
Hello Jay, thank you for such a wonderful review! We're glad to hear that your Ultrapure Under Sink Water Filter System arrived quickly and that you can now drink really good water all the time. We'll continue improving our instructional videos and most importantly, your experience with us. We look forward to assisting you again. Thank you so much, Jay.
Warm regards,
The My Water Filter Team
Jenni B
Thanks for the reminders!
Verified Buyer
HPF Inline Coconut Carbon Post Filter Water Filter Replacement Cartridge 12" x 2"
As usual, I was reminded that my filters needed changing, but I didn't get around to it immediately. Fortunately, I got a second reminder just as I was beginning to notice a taste in the water.
The replacement cartridges arrived in good time and I am now enjoying good water.
The replacement cartridges arrived in good time and I am now enjoying good water.
Response from My Water Filter
Mar 05, 2025
Hello Jenni, thank you for such a wonderful review! We are delighted to have served you well and provided such a quality product. We'll continue improving our cartridge annual reminder and most importantly, your experience with us. We look forward to assisting you again. Thank you so much, Jenni.
Warm regards,
The My Water Filter Team
Edward S
Great product, Awesome service
Verified Buyer
ULTRAPURE Aragon 10" Triple Benchtop City Water Filter with Fluoride Removal & Alkaline
We are really happy with out water filters. The water tastes great.
Am really impressed by the level of service from My Water Filter
From my inital inquiry i received a comprehensive email with really relevant information with out gimics or salesy stuff. Just good information that would help me make an informed descion.
The ordering was easy. The product arrived and I had great clear instruction to set up and get the most out of our fliters.
I will definatly deal with My Water Filters again and recommend them to anyone
Am really impressed by the level of service from My Water Filter
From my inital inquiry i received a comprehensive email with really relevant information with out gimics or salesy stuff. Just good information that would help me make an informed descion.
The ordering was easy. The product arrived and I had great clear instruction to set up and get the most out of our fliters.
I will definatly deal with My Water Filters again and recommend them to anyone
Response from My Water Filter
Mar 04, 2025
Hello Edward, thank you for placing us an excellent review! We're glad that you're very happy with your ordered Ultrapure Water Filter System and you can now drink really good water all the time. In addition, we are delighted to have served you well. We'll continue improving our instructions manual and most importantly, your experience with us. We look forward to assisting you again. Thank you so much, Edward.
Warm regards,
The My Water Filter Team
Alex
MWF 20" x 4.5" Triple Big Blue
Verified Buyer
MWF 20" x 4.5" Triple Big Blue Whole House Water Filter System with Aragon
Happy with product, Customer service needs attention as i have sent two emails and haven't heard back from either
Response from My Water Filter
Feb 28, 2025
Thank you for placing us a review, Alex! We're glad to hear that you are happy with your ordered Whole House Water Filter System. In regards to the two emails you sent, we tried to thoroughly check on our end but were not able to locate any email. However, we did receive one email last 26 Aug, and it was responded to accordingly. If you have any email enquiries in the future, kindly send us an email at mywaterfilter.com.au. Please do let us know if we can assist you in any way. Looking forward to assisting you again, many thanks, Alex!
Warm regards,
The My Water Filter Team
Alex
limetron
Verified Buyer
Limetron Whole House Hard Water Conditioner Descaler
happy with product, although i've sent two emails to customer service and haven't heard back from either. Customer service needs attention
Response from My Water Filter
Feb 28, 2025
Thank you for placing us a review, Alex! We're glad to hear that you are happy with the Limetron. In regards to the two emails you sent, we tried to thoroughly check on our end but were not able to locate any email. However, we did receive one email last 26 Aug, and it was responded to accordingly. If you have any email enquiries in the future, kindly send us an email at mywaterfilter.com.au. Please do let us know if we can assist you in any way. Looking forward to assisting you again, many thanks, Alex!
Warm regards,
The My Water Filter Team
Lachlan H
customer service
Verified Buyer
Vitamin C Shower Filter with Longer Lasting Cartridge
I have only just received the box so I can’t comment on the product, but I’d like to comment on the service. My water filter was lost by Australia post, though this is no fault of this company they still sent me another one. I hope that they can somehow get reimbursed for this as they have sent 2 filters for the price of 1. Well done on the customer service, I really appreciate it.
Response from My Water Filter
Feb 27, 2025
Hello Lachlan, thank you for placing us an excellent review! We're glad that your ordered Vitamin C Shower Filter has finally arrived. In addition, we're delighted to hear that you're satisfied with the service. Indeed, once the product is confirmed lost, you should not be involved with it, so we sent you the replacement as soon as we can. I hope you are well from your end, Lachlan and we look forward to assisting you again in the future. Thank you so much.
Warm regards,
The My Water Filter Team
Andrew H
Works great and fitted perfectly
Verified Buyer
Chrome Shower Filter
Have been really impressed with the customer service and little things that have made My Water Filter stand out as a company, from little things like the videos on how to install, to the social good they do as part of their ethos in helping others. The product we purchased was as described, installed with no issues, thanks to the video guide and the delivery was faster than expected. Really think this is one Aussie business that has so many things right that I'm glad we purchased through them.
Response from My Water Filter
Feb 27, 2025
Hello Andrew, thank you for placing us an excellent review! We're glad that your Chrome Shower Filter arrived quickly and you can now happily shower with Chlorine-free water. In addition, we're delighted to hear that you're satisfied with the overall service. We'll continue improving our website and most importantly, your experience with us. We look forward to assisting you again in the future. Thank you so much, Andrew.
Warm regards,
The My Water Filter Team
Coral M
Verified Buyer
Limetron Whole House Hard Water Conditioner Descaler
The quality of the water has definitely improved.my hair is shining. The shower screen is easier to clean. I would recommend this water filter
Response from My Water Filter
Feb 27, 2025
Thank you very much for the positive review, Coral! We are glad to know that you're happy with the Limetron. Indeed, the white residues are now easier to clean because the Limetron has treated it. You will still see the white residues, but they are now in a softer state. And you will be confident that all the pipes in your home are treated by the Limetron no blockages will build up. Please let us know of any assistance, Coral. Thank you very much, and I hope you are well from your end.
Warm regards,
The My Water Filter Team
Tracey S
water tastes great
Verified Buyer
Filteroo® Max Fluoride Removal Gravity Water Filter Cartridge
Filters fast and water tastes great just like bottled water
Response from My Water Filter
Feb 25, 2025
Thank you very much for the positive review, Tracey! We are glad to know that you're happy with the Filteroo Max Fluoride Removal Gravity Cartridge. Please let us know of any assistance, Tracey. Thank you very much, and I hope you are well from your end.
Warm regards,
The My Water Filter Team
Teresa M
Verified Buyer
ULTRAPURE Aragon 10" Triple Under Sink Water Filter System with Fluoride Removal & Alkaline
Excellent product clean tasting water. Well worth the money spent
Response from My Water Filter
Feb 25, 2025
Thank you for placing us such a positive review, Teresa! We're glad to hear that you can now drink really good water all the time with the Ultrapure Triple Under Sink Water Filter System. Please do let us know if we can assist you in any way. Looking forward to assisting you again, many thanks, Teresa!
Warm regards,
The My Water Filter Team
Raymond
ceramic water filter candle
Verified Buyer
Doulton Super Sterasyl Ceramic Water Filter Candle for Gravity Urn Water Filters
It always makes the water taste so much better and softer. Thank you
Response from My Water Filter
Feb 24, 2025
Thank you for placing us such a positive review, Raymond! We're glad to hear that you can now drink really good water all the time, please do let us know if we can assist you in any way. Looking forward to assisting you again, many thanks, Raymond!
Warm regards,
The My Water Filter Team
Mark W
Verified Buyer
Filteroo® ULTRAPURE 5.75" All in 1 Ceramic Gravity Water Filtration Candle
I actually bought the filter for my daughter, but I know the quality of Doulton filters, they're excellent 👌
Response from My Water Filter
Feb 20, 2025
Thank you for placing us such a positive review, Mark! We're glad to hear that your daughter can now drink really good water all the time, please do let us know if we can assist you in any way. Looking forward to assisting you again, many thanks, Mark!
Warm regards,
The My Water Filter Team
Lindsay H
Great product
Verified Buyer
ULTRAPURE Aragon 10" Twin Under Sink Water Filter System with Fluoride Removal
I've used this filter in my old and new house. God quality product and easy to DIY fit. Everything you need to fit is supplied. You really notice the improved taste of the water.
Response from My Water Filter
Feb 20, 2025
Hello Lindsay, thank you for placing us a wonderful review! We're glad to hear that you're very happy with your Ultrapure Water Filter System and that you can now drink really good water all the time. Indeed, it is very easy to install. We'd like to express our appreciation as well for choosing My Water Filter. We will continue with our commitment to provide good quality product and service and we look forward to assisting you again in the future. Thank you so much, Lindsay.
Warm regards,
The My Water Filter Team
Rob T
My Water Filter
Verified Buyer
Filteroo® Blue Replacement Cartridge Pack
I have to say I am more then Happy with my water filter and always purchase a new one when it is due to be replaced
The Service I Get Is Exemplary
Thank You
Rob Tj Vais
The Service I Get Is Exemplary
Thank You
Rob Tj Vais
Response from My Water Filter
Feb 19, 2025
Hello Rob, thank you for placing us a wonderful review! We're glad to hear that you're very happy with your water filter system. We'd like to express our appreciation as well for choosing My Water Filter. We will continue with our commitment to provide good quality product and service and we look forward to assisting you again in the future. Thank you so much, Rob.
Warm regards,
The My Water Filter Team
Pawel B
Make water taste great again.
Verified Buyer
ULTRAPURE Aragon 10" Twin Under Sink Water Filter System with Sediment Protection
Not much to say, but it's a big change.
The water is so much better.
Purchase, delivery, and customer service were five-star.
Thank you.
The water is so much better.
Purchase, delivery, and customer service were five-star.
Thank you.
Response from My Water Filter
Feb 18, 2025
Hello Pawel, thank you for placing us an excellent review! We're glad that your ordered Ultrapure Twin Under Sink Water Filter System arrived quickly and you can now drink really good water all the time. In addition, we're delighted to hear that you're satisfied with the overall service. We will continue with our commitment to provide good quality service and we look forward to assisting you again in the future. Thank you so much, Pawel.
Warm regards,
The My Water Filter Team
About My Water Filter
At My Water Filter, we believe that everyone deserves access to clean, safe drinking water. With a passion for health and sustainability, we offer a wide range of high-quality water filtration systems designed to meet the needs of every household and lifestyle.
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
Visit Website
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
My Water Filter is a Verified Merchant
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