4.9
From 1
to 5
Reviews
5020
Recommend
10 / 10
TrustScore
9.9 / 10
Kathleen
Makes water drinkable
Verified Buyer
SCP Fluoride Plus Water Filter Replacement Candle for Gravity Urn Water Filters
Have recommended this filter to others who are very pleased with it. Have been using this water filter or its equivalent for years and am very happy with it as very few, even those responsible for our water supply likely really know what's in our water. Even though it can't filter out everything it does lighten the toxic load on our bodies.
Response from My Water Filter
May 21, 2024
Hello Kathleen, Thank you for your amazing review and for recommending our filter to others! We're thrilled to hear that you've been a satisfied user for years. Your trust in our product means a lot to us.
Many thanks, Kathleen! My Water Filter Team.
David B
Value for money.
Verified Buyer
ULTRAPURE Aragon 10" Twin Under Sink Water Filter System with Sediment Protection
Great service, prompt delivery, easy to install and great tasting water
Response from My Water Filter
May 19, 2024
Hello David, Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed our service, found the installation easy, and are satisfied with the taste of the water.
Many thanks, David! My Water Filter Team.
Peter M
Fantastic service
Verified Buyer
Aquasana AQ-RO3-R OptimH2O Reverse Osmosis Cartridge Pack
I unfortunately ordered the wrong cartridges for my RO system. I wanted to return them and get a refund. I dealt with Ray who communicated promptly and advised of the refund progress every step of the way.
Thank you to Ray and "My Water Filter". Brilliant service
Peter
Thank you to Ray and "My Water Filter". Brilliant service
Peter
Response from My Water Filter
May 16, 2024
Hello Peter, Thank you for sharing your experience! It's great to hear that Ray provided prompt communication and kept you informed throughout the refund process. We're glad to know you had a positive experience with "My Water Filter."
My Water Filter Team
Sebastian H
All fine
Verified Buyer
ULTRAPURE Aragon 10" Single Stage Under Sink Water Filter System
Good Day,
so far so good. The taste is amazing. We were in hospital a few days ago and the water there was disgusting. Another point hospitals could improve quite easily. Maybe you guys should approach them :D
When installing, maybe point out better to really push in these hoses. I had one not fully pushed in and it leaked when opening the under sink tab. I also had no manual or instruction send with the filter but managed watching your video online.
Overall great system and highly recommended. Thanks.
Kind Regards,
Sebastian Heitzer
so far so good. The taste is amazing. We were in hospital a few days ago and the water there was disgusting. Another point hospitals could improve quite easily. Maybe you guys should approach them :D
When installing, maybe point out better to really push in these hoses. I had one not fully pushed in and it leaked when opening the under sink tab. I also had no manual or instruction send with the filter but managed watching your video online.
Overall great system and highly recommended. Thanks.
Kind Regards,
Sebastian Heitzer
Response from My Water Filter
May 16, 2024
Hello Sebastian, Thank you for your feedback! We're delighted to hear that you’re enjoying the taste of the water from our system. Your suggestion about approaching hospitals is a great idea—clean, great-tasting water is essential everywhere.
We apologize for the inconvenience you faced during installation. Rest assured that we will do our best to improve the instructions that comes with the product.
Many thanks, Sebastian! My Water Filter Team
diane p
Great shower head
Verified Buyer
Aroma Sense Q Vitamin C Shower Filter Shower Head
This is the best shower head it is gentle yet it also massages it it full flow yet saves water. This is my third one, visitors love the difference it makes in the shower experience and threaten to take it with them on leaving - none have not done so yet. I also would love to thank this company for there great service and can be trusted to deliver what they promise
Response from My Water Filter
May 16, 2024
Hello Diane, Thank you so much for your wonderful review! We're thrilled to hear that you love our shower head and that it provides both a gentle and massaging experience while saving water. It's fantastic to know that your visitors appreciate it as well—hopefully, they don't follow through on their threats to take it with them!
We appreciate your kind words about our service. Our team strives to deliver on our promises, and it’s rewarding to hear that you trust us.
Many thanks, Diane! My Water Filter Team
Margaret C
Filtered water is essential.
Verified Buyer
Filteroo® MAX Fluoride Removal Gravity Water Filter Cartridge Twin Pack
I like my Filteroo system very much. It’s very easy to access whenever you need water and it tasted wonderful. One small suggestion,if there could be a levelgauge installed into the side of the tank so you know when it needs a refill would be very helpful.
Response from My Water Filter
May 16, 2024
Hello Margaret, Thank you for your feedback! We're glad to hear you enjoy your Filteroo system and the great-tasting water. We appreciate your suggestion about adding a level gauge and will consider it for future improvements.
Many thanks, Margaret ! My Water Filter Team
Darin S
Verified Buyer
Replacement Cartridge Pack for ULTRAPURE 10" Triple Benchtop/Under Sink Water Filter with Fluoride Reduction & Sedim
Love how clean and fresh this water is. It tastes so nice and family members who don't live with us come fill their water bottles consistently. Very happy customer.
Response from My Water Filter
May 16, 2024
Hello Darin, Thank you for your kind words! We're thrilled to hear you and your family are enjoying the clean, fresh taste of our water. We're glad to have you as a happy customer!
Many thanks, Darin! My Water Filter Team
ivan b
satisfaction
Verified Buyer
HPF 20" x 4.5" Triple Whole House Water Filter with Chloramine Reduction & Hard Water Conditioner
Great Product
Response from My Water Filter
May 13, 2024
Thank you very much for the positive review, Ivan! We are glad to know that you're happy with the Whole House Water Filter System with Hard Water Conditioner. Please let us know of any assistance, Ivan. Thank you very much, and I hope you are well from your end.
Jacky F
Verified Buyer
Replacement Cartridge Pack for ULTRAPURE 10" Twin Benchtop/Under Sink Water Filter System with Low Alkaline
As i mentioned good product, needs housekeeping last time and this time i was asked if i wanted to replace the filters when that was already delivered..I have a question why the big white filter was replaced by a thinner one and not like the original? Regards
Response from My Water Filter
May 10, 2024
Hello Jacky, thank you for your review! We apologize that you received the reminder late. We will be in touch with you in regards to your inquiry. Kindly keep your lines open as we will contact you today. Many thanks, Jacky!
My Water Filter Team
Jacky F
Good Product
Verified Buyer
Replacement Cartridge Pack for ULTRAPURE 10" Twin Benchtop/Under Sink Water Filter System with Alkaline
As i mentioned good product, needs housekeeping last time and this time i was asked if i wanted to replace the filters when that was already delivered..I have a question why the big white filter was replaced by a thinner one and not like the original? Regards
Response from My Water Filter
May 10, 2024
Hello Jacky, thank you for your review! We apologize that you received the reminder late. We will be in touch with you in regards to your inquiry. Kindly keep your lines open as we will contact you today. Many thanks, Jacky!
My Water Filter Team
Lyn M
Super quick postage
Verified Buyer
Limetron Whole House Hard Water Conditioner Descaler
At this point I can only comment on how quickly my order arrived. Unfortunately I'm having a great deal of trouble getting a plumber to come and install it for me. I'm sure once I get it installed, I'll be writing to tell you how wonderful it is.
The plumber finally came and installed the device. Now, after a few days, I can already notice a reduction in the white film that used to cover my glassware. My hair no longer feels like steel wool. And the water tastes so much better. I use a water filter/cooler, but it still used to taste unpleasant. Now it tastes great.
Am I happy? You bet I am.
The plumber finally came and installed the device. Now, after a few days, I can already notice a reduction in the white film that used to cover my glassware. My hair no longer feels like steel wool. And the water tastes so much better. I use a water filter/cooler, but it still used to taste unpleasant. Now it tastes great.
Am I happy? You bet I am.
Response from My Water Filter
May 07, 2024
Hello Lyn, Thank you for the amazing review! Finding a reliable plumber can sometimes be a challenge. Please try to contact Precise Plumbing, which is one of our trusted plumbers in SA. Please see the link to their website below.
https://preciseservices.com.au/
Many thanks, Lyn! My Water Filter Team.
George B
water filter
Verified Buyer
HPF 4 Stage Reverse Osmosis Water Filter with Low Alkaline Cartridge Pack
thanks my water filter who send out a reminder when filter replacement are due.
regards George Bowyer
regards George Bowyer
Response from My Water Filter
May 07, 2024
Hello, it's our pleasure George. That's excellent service from My Water Filter! It's great to hear that they provide reminders for filter replacements, helping to ensure that your water continues to be clean and fresh. Thank you for your amazing review, George!
My Water Filter Team.
Mark B
A whole year of pure water
Verified Buyer
Ultraceram Drinking Water Filter Replacement Candle with Fluoride Removal
Amazing value, a filter that lasts a whole year, seems like endless clean tasty water for $100… bonkers!!!
Response from My Water Filter
May 07, 2024
Hello Mark, we appreciate your wonderful review! Having clean, tasty water at such a reasonable price is definitely something to celebrate. Here's to endless hydration without breaking the bank! Many thanks, Mark!
My Water Filter Team.
Gerald V
Clean drinkable water again
Verified Buyer
ULTRAPURE Aragon 10" Twin Benchtop Water Filter with Fluoride Removal
The water filter system was easy to fit to existing tap ware and sat nicely on our bench. After the "flush" the water from the system never tasted better but also looked clearer. I feel the filter system is an investment in our health and well-being and I should have installed one years ago.
Response from My Water Filter
May 07, 2024
Hello Gerald, That's fantastic to hear! It sounds like the water filter system not only met but exceeded your expectations. It's amazing how a simple upgrade can make such a big difference in both taste and clarity. Cheers to many more years of refreshing hydration! Many thanks, Gerald!
My Water Filter Team.
Denise M
filteroo joey
Verified Buyer
Filteroo® Joey 12L Gravity Ceramic Water Filter
I am very happy with my Joey water filter, arrived with a small hiccup with the main tank. After contacting My Water Filter the tank was replaced without any problems
Response from My Water Filter
May 07, 2024
Hello Denise, thank you for the amazing review! It's great to hear that you're pleased with your Joey water filter, despite the small hiccup with the main tank. Here's to clean, hassle-free water for you! Many thanks, Denise!
My Water Filter Team.
Paula S
Brilliant product and service
Verified Buyer
Ultraceram Drinking Water Filter Replacement Candle with Fluoride Removal
I ordered the Ultraceram drinking water filter replacement online and the customer service and delivery of the product were outstanding. Fantastic product! Thank you!!
Response from My Water Filter
May 02, 2024
Hello Paula! Thrilled to hear you had such a positive experience with both the product and service! Enjoy your clean water, and feel free to reach out if you need anything else in the future. Many thanks, Paula!
Lana Z
Great company
Verified Buyer
Doulton Super Sterasyl Ceramic Water Filter Candle for Gravity Urn Water Filters
The filter and system are both better than expected. The water has no taste at all - the way water should be. My Water Filter is a great company to deal with. Extremely personable and professional.
Response from My Water Filter
May 02, 2024
Hello Lana! That's fantastic to hear! So glad to hear your water is just the way it should be, and that My Water Filter provided such excellent service. Enjoy the clean, tasteless water! Many thanks, Lana!
Terry Q
Service and Execution
Verified Buyer
ULTRAPURE Aragon 10" Triple Under Sink Water Filter System with Fluoride Removal & Sediment Protection
My Water Filter met my expectations in respect of Both service and execution, by timely communication in answering my questions and shipping and receiving the products purchased.
Response from My Water Filter
May 02, 2024
Hello Terry, thank you for the fantastic review! We are delighted to hear that your water filter purchase exceeded your expectations! Timely communication and efficient service are crucial aspects of any transaction, and it's fantastic to know that you received such attentive support throughout the process. Many thanks, Terry!
Judith C
Judith Childs
Verified Buyer
Ultraceram Drinking Water Filter Replacement Candle with Fluoride Removal
I am pleased with my Filteroo and recently replaced the filter. I was so excited when it was filtering the amount of one litre per hour as I was told it would. That lasted for approximately one week and now it has slowed down quite a bit. I am still managing but finding it not as quick as filtering the water as when I first changed the filter.
I still think it's a very good product and it looks great on my kitchen bench.
I still think it's a very good product and it looks great on my kitchen bench.
Response from My Water Filter
Apr 30, 2024
Hello Judith, Thank you for sharing your review! It's great to hear that you're finding the Filteroo to be a valuable addition to your kitchen. Its sleek design and efficient water filtration make it a standout product
Sometimes, debris or sediment can accumulate on the cartridge of the system, causing a decrease in flow rate. Try cleaning the cartridge using a scour pad or 100 grit sandpaper. If that doesn't improve the speed, please reach out to us and we are more than glad to help you with this.
Many thanks, Judith.
Matt W
Seems great
Verified Buyer
HPF 5 Stage Reverse Osmosis Water Filter System with Alkaliser
Installed by a plumber in about an hour, haven't had any issues with the system and everything seems to be running well. Postage was great, received it the day after it was shipped.
Response from My Water Filter
Apr 30, 2024
Hello Matt, thank you for the fantastic review! It sounds like everything went smoothly with the installation and you're pleased with the efficiency of the system. Quick postage and hassle-free installation are always a plus! Enjoy the convenience and reliability of your new water filtration system!
Many thanks, Matt.
About My Water Filter
At My Water Filter, we believe that everyone deserves access to clean, safe drinking water. With a passion for health and sustainability, we offer a wide range of high-quality water filtration systems designed to meet the needs of every household and lifestyle.
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
Visit Website
Our products include everything from simple countertop filters to advanced whole-house systems, all rigorously tested to ensure they remove contaminants effectively while retaining essential minerals.
We pride ourselves on providing expert advice and personalized solutions, empowering our customers to make informed choices about their water quality.
Join us in our mission to promote healthier living and environmental responsibility—one drop at a time.
My Water Filter is a Verified Merchant
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