OpenRoad Lending http://www.openroadlending.com Money
4.7 From 1 to 5
4136 Reviews
Overall Ratings
5 Stars
3507
4 Stars
412
3 Stars
89
2 Stars
56
1 Star
72
Reviews 4136
Recommend 10 / 10
TrustScore 9.49 / 10
nicholas gatanas
May 14, 2020
Verified Buyer
very prompt and professional.
Teresa McCoun
May 14, 2020
Verified Buyer
My experience with openroad lending was amazing. Customer service reps were very helpful, kind and kept me in the loop of what they still needed and or they had. One of the nicest things about getting information to them, was they accepted pictures via text. Not all paperwork was allowed this way but a good portion. The process was smooth and everything was finalized in a timely manner. I would recommend this company! Thank You!
MYRA TANKSLEY
May 14, 2020
Verified Buyer
TERRIBLE! Given wrong documents, giggling supervisor, terrible staff
Response from OpenRoad Lending
May 15, 2020
Thanks Myra for your comments. I am sorry to hear that our team members did not communicate with you professionally and that there were issues with your paperwork. I will be sure to review your deal and discuss with our team so we can do better next time. I did see that we were able to significantly lower both the interest rate you were paying and your monthly payment so hopefully the money you save every month on your refinanced car loan will help make up for it. Thank you for your business we really appreciate it. The OpenRoad Auto Loan Savings Team
Lirim Zeqaj
May 14, 2020
Verified Buyer
Great experience, everyone was helpful. And im glad i was able to save over 230$ monthly on my car loan! Thanks guys
Joan Brennan
May 14, 2020
Verified Buyer
Open Road Lending was a pleasure to deal with. I am difficult because of my crazy schedule and everyone was patient. And I got a better percentage rate than I was offered.
RICHARD PATINO
May 14, 2020
Verified Buyer
The whole process was explained and didn’t feel rushed the representative that helped me was knowledgeable and friendly I did encounter a hiccup with covid 19 and meeting deadlines but open road worked with me and helped me figure a way out to solve my problem. I would definitely go back to them in the future to refinance my car again.
Mary Solomon
May 14, 2020
Verified Buyer
Good
Micheal Duran
May 14, 2020
Verified Buyer
It was a easy experience to obtain a refinance on my jeep. Thank You
DAISY TRAN
May 14, 2020
Verified Buyer
Quick courteous experience!
Roger Anaya Arredondo
May 14, 2020
Verified Buyer
Excellent experience, amazing customer service and professionalism.
Rg
Theresa Gholson
May 14, 2020
Verified Buyer
very easy to do the paper work and the staff was great
JAMES COLTER
May 14, 2020
Verified Buyer
Great customer service. Refinancing my loan was a fast process I am very pleased and I have referred 3 of my friends.
Andy Baird
May 14, 2020
Verified Buyer
Mona Johnson (mjohnson@openroadlending.com) Hands down first in class for customer support. Mona and team very supportive and informative with the entire process. Mona and Team communication were on point, in the mix of The COVID situation.

Thank you and I look forward to my possible refinance in the coming months.
SUSAN REX
May 14, 2020
Verified Buyer
Good experience working with OpenRoad. A little frustrating all of the back and forth getting documents to the right place but good experience overall.
LaShell Lewis
May 14, 2020
Verified Buyer
I am so thankful for the savings that OpenRoad helped me to get on my car loan.
Andrea McIntosh
May 14, 2020
Verified Buyer
Excellent customer service and personal attention! Thank you so much
Mark Best
May 14, 2020
Verified Buyer
OpenRoad Lending was an absolute pleasure to work with! I could not ask for an easier process, or nicer people. Thank you to everyone at OpenRoad Lending for a great experience!
Tamara Munson
May 14, 2020
Verified Buyer
Very thorough with required documentation and constantly communicated until the lending was complete. Great experience during a tough time.
KASEY COFFEY
May 14, 2020
Verified Buyer
Excellent!!! Appreciate the nice people, quick responses and the chance they gave me to lower my payment!!!
CHRISTOPHER TUCKER
May 14, 2020
Verified Buyer
Great Company , almost seemed to good to be true . Truly a great blessing, saveing me over $100 a month. Highly recommend.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped hundreds of thousands of customers save over $100/month on average by refinancing their auto loan!*


OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.


With OpenRoad, you are in the driver’s seat!



  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service


*Terms and conditions apply. See our site for details.
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OpenRoad Lending is a Verified Merchant
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