OpenRoad Lending http://www.openroadlending.com Money
4.7 From 1 to 5
4136 Reviews
Overall Ratings
5 Stars
3507
4 Stars
412
3 Stars
89
2 Stars
56
1 Star
72
Reviews 4136
Recommend 10 / 10
TrustScore 9.49 / 10
Marla Glass
Feb 03, 2020
Verified Buyer
So helpful and friendly!
Jason Melchert
Feb 03, 2020
Verified Buyer
good but a little too much what documents you need and whether it can be a picture or hard copy
Jonathan Tso
Feb 03, 2020
Verified Buyer
OpenRoad Lending was able to significantly lower our interest rates, lower our monthly payments, saving hundreds!! We highly recommend this lending company. Excellent workers who made it fast, simple and easy, everything done online! Process only took 10 days total and a payoff check was mailed to our previous lien holder. It's the absolute best thing that fell into our hands. The workers were very supportive, communicative, efficient.
Thanks OpendRoad Lending!!! We value your service!!!
augustine torres
Feb 03, 2020
Verified Buyer
Excellent service! I was able to get a refinance when no one else was able.
ENRIQUE RAMIREZ
Feb 03, 2020
Verified Buyer
good
MICHAEL GRIER
Jan 24, 2020
Verified Buyer
The best customer service experience ever......consultants were extremely knowledgeable and professional during all phases of my recent refi!.....would definitely recommend Open Road......
June Nurse-Evans
Jan 23, 2020
Verified Buyer
Hi, everything went well overall please streamline the forms for each state and let customers know up front what you need. Also don't have too many people helping one person. Keep the team small, way too many people Spoil things. I had one REP who Insisted the (CA) form had to be notarized because my name was different on my license. It was not really different in the TRUE sense of the word my middle name was spelled out. I read the form it did not need it and Danna P, who was my main contact Never mention it needed to be Notarized.
Response from OpenRoad Lending
Jan 23, 2020
Hi June and thanks for your comments. I will share them with our team as we are always looking for ways to improve the customer experience. Thank you for your business and enjoy those savings! The OpenRoad Auto Loan Savings Team
PATTI ANDRIES
Jan 22, 2020
Verified Buyer
My experience was great. Very knowledgeable and helpful staff.
MARCIA MCKINNEY
Jan 22, 2020
Verified Buyer
Fairly easy process. Repeatedly requested same docs but in the end worth it. Took 8 months off of my original loan. Long term benefits are worth it all!
Marc Cohen
Jan 22, 2020
Verified Buyer
hello All I can tell you I had a great experience specially with the agent I dealt with was very patient very professional very courteous on a scale of 1 to 5 I’ll give you 10 stars I hope I did it right it’s not excuse my ignorance with the technology thanks again for helping me save money
STACIE STREETS
Jan 22, 2020
Verified Buyer
L’Oréal was attentive to every question I had (there were a lot of them) and she was always prompt getting emails or texts to me.
Darvin Johnson
Jan 21, 2020
Verified Buyer
I was very satisfied with your efficiency.
Jorge Mairena
Jan 21, 2020
Verified Buyer
Erin Williams literally took care of me , she was on top of the documents had the patience to deal with the refinance she when out of her way to make sure I was in good understanding in my savings the terms
Willie Colbert JR
Jan 21, 2020
Verified Buyer
I really appreciated your company working with us to get a better rate and monthly payments
SERGIO GALVEZ
Jan 21, 2020
Verified Buyer
Open road lending was able to get me in a better loan with a better interest rate and lower payments, their team was great and hardworking, always keeping you in the loop as to what’s going on. Definitely worth giving them a try
Richard Gibbs
Jan 21, 2020
Verified Buyer
Bryce Wilhite did an excellent job of walking me through the application process. Thank you!
ANNELL POSADA
Jan 10, 2020
Verified Buyer
It was not was I was originally offered. Of coarse it depends on your individual credit but I guess saving $17 a month and 3%ish less will be worth it in the long run. They are very good a communicating via email and text with customer not so good at communicating or assisting with previous bank and now I’m dealing with them putting a late pmt on my previous acct because this company never informed them. Just a mess I’m glad it’s over
Anita Gillyard
Jan 10, 2020
Verified Buyer
Overall I am very happy with the process.
johnnie hudson
Jan 10, 2020
Verified Buyer
openroad lending was great to do business with the staff made every thing real easy.
NANCY WALLS
Jan 10, 2020
Verified Buyer
They were very helpful and easy to work with. There were some minor issues but they were there every step of the way. I would recommend them to anyone.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped hundreds of thousands of customers save over $100/month on average by refinancing their auto loan!*


OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.


With OpenRoad, you are in the driver’s seat!



  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service


*Terms and conditions apply. See our site for details.
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OpenRoad Lending is a Verified Merchant
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