OpenRoad Lending Money
4.7 From 1 to 5
3699 Reviews
Overall Ratings
5 Stars
3123
4 Stars
381
3 Stars
78
2 Stars
49
1 Star
68
Reviews 3699
Recommend 10 / 10
TrustScore 9.49 / 10
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PATRICIA ZOLCIENSKI
Oct 08, 2018
Verified Buyer
Service was bad, took a lot longer then necessary and a major high interest rate, didn’t really save Credit Karma is where I got the rate of $358 and they are still sending me info to get it lower, I will be sending them a note of how you took over a mo th, requested info 3 times that you already had, and suggest they drop you from their list
Response from OpenRoad Lending
Oct 08, 2018
Thanks for your comments Ms. Zolcienski and I am sorry that it took longer than you expected to finalize your loan. I will review your file with our team to understand how we can do better next time. I did see that we were able to lower your rate by more than 4% and save you over $100 a month on your payment so hopefully those monthly savings makes the extra time needed to close your loan worth the wait. Thank you again, we appreciate your business! The OpenRoad Lending Auto Loan Savings Team
KATHLEEN HALE
Oct 07, 2018
Verified Buyer
Excellent customer service! This company has been wonderful to work with. I highly recommend them.
KEVIN O'ROURKE
Oct 06, 2018
Verified Buyer
Thanks,these people working for open road are certainly bringing their A game.
DEREK MCINTOSH
Oct 06, 2018
Verified Buyer
Jen was really great to work with made it easy to do saving almost 100 a month thank u
Randy Shelton
Oct 02, 2018
Verified Buyer
service was excellent
JOHNNY JONES Jr
Oct 02, 2018
Verified Buyer
Great Experience A+ Especially the lady i worked with throughout the process made everything so simple and responded to any questions within 24 hours.
KANDICE YOUNG
Oct 02, 2018
Verified Buyer
Everything went well and took only a week on my refinance. Thanks OpenRoad!
Kathleen Inman
Oct 01, 2018
Verified Buyer
Dealing with Jas Sterling was a pleasure, she made everything as simple and quick as possible. I would recommends Open road lending to anyone. Thank you
Lonnie Avent
Oct 01, 2018
Verified Buyer
Erica is a good worker she handed my application well
TIFFANY JOHNSON
Oct 01, 2018
Verified Buyer
It’s been a smooth and seamless process. I’m excited and glad I found Openroad. Already recommending to all my family and friends!
Christita Papa
Oct 01, 2018
Verified Buyer
I am so pleased that I refinance my car loan to Open Road Lending. My previous 20% APR actually dropped to 8%. Mr. Chris Ocampo who assisted me with the whole processed is very knowledgeable and managed to answers all questions/concerns I had. Please do not hesitate to call Open Road Lending for help. They can definitely facilitate you save money.
Samuel Wright Sr
Oct 01, 2018
Verified Buyer
Not good! Drug it out too long!
Response from OpenRoad Lending
Oct 01, 2018
Samuel, thanks for your comments and I'm sorry that it took a little bit longer than usual for us to finalize your loan. We strive to create the best lending experience in the market and hopefully your new lower rate will help make up for the time that was needed to finalize your loan. Thanks again, we appreciate your business. The OpenRoad Lending Auto Loan Savings Team
DOUGLAS CAMPBELL
Oct 01, 2018
Verified Buyer
I received a notification in the mail from ORL about lowering my current car rates by almost in half. It sat on my counter for two days, and out of curiosity I went on the computer and gave it a shot. Two years ago I had to file bankruptcy. A year after the bankruptcy and slowly building my credit back up, I was approved for two car loans, one at 10.5% and the other at 11.5%. They were high, but I had to start somewhere. So, after submitting the information to ORL, I received a call from Emily Rouanet, who was extremely polite and always helpful, and I'd been approved for a new rate of 6.45%. In talking with her, I asked about financing my other vehicle, which I did, and received the same rate for that one. Basically cutting my loan rates almost in half saving me over $6000 total in interest. In doing this I also shortened the length of the loan and I'm saving $200 a month in payments as well. It was an extremely easy process, and Emily was always ready to answer any questions or call me back immediately if I needed anything. If you're looking to refinance your current auto loan, definitely give ORL a call, it's SO easy and it could potentially save you thousands over the life of your loan. A special thanks again to Emily and to ORL for making the process so easy.
Response from OpenRoad Lending
Oct 01, 2018
Thanks Mr. Campbell for sharing your inspiring comments. I will be sure to pass along to Emily. Congratulations on your hard work in building your credit back up. We are excited to be able to play a small part in your success by lowering your car payment! Thanks again, the OpenRoad Lending Auto Loan Savings Team
PERRY NUNN
Sep 30, 2018
Verified Buyer
yes my name is perry i first got started by aswering some question and seen i was elgible to refinace and did what they ask me to do and it work i have a lower intrest rate and i thank you
Aaron Phillips
Sep 29, 2018
Verified Buyer
Great customer service and were very helpful.
MICHAEL BOYCE
Sep 29, 2018
Verified Buyer
The process was very smooth. Everyone was helpful, polite and professional.
TRAVIS WHITE
Sep 28, 2018
Verified Buyer
The only problem I have had with this was y’all told me one% rate and gave me another one. I had been on my job for almost 6 years.i left that job and then came back 6 months later. I keep my pto and my Insurance and everything. I Let me think back to the Company in the same year. Nothing changed. That Ticked me off because you’ll give me a higher interest-rate. Nothing changed it wasn’t like I didn’t have a job. I literally started back where I left off. On that note I’m not happy with how y’all done that.
Thanks TBW
Response from OpenRoad Lending
Sep 28, 2018
Thanks Mr. White for your comments and your business. I am sorry that you are not completely satisfied with your new loan. I reviewed your deal and while we were able to lower both your rate and payment by quite a bit it, the final rate did change a little based on what's called the LTV or loan to value of your vehicle after we did the final bookout of the collateral. The good new is that even though the savings was not quite as much as the initial approval, we were able to save you a lot of money on your payment! Thank you again for your business, we appreciate you as a customer. The OpenRoad Auto Loan Savings Team
Ward Roser
Sep 28, 2018
Verified Buyer
I wanted to say they did a great job with every the whole process i wanted to say erica murillo did a great job i apreciate all she did for me
Response from OpenRoad Lending
Sep 28, 2018
Thanks for your response! I will be sure to pass along your comments to Erica. She is one of our many Auto Loan Savings Specialists who are on a mission to help our customers save money and have a great experience doing so! Thanks again and enjoy those savings!
Melissa Paradis
Sep 28, 2018
Verified Buyer
It was so fast and easy
Emilio Rivera
Sep 26, 2018
Verified Buyer
This has been the easiest & most pleasent experiences I I’d ever had with any company. I have been given the very best customer service. Thank you!
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*

OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.

With OpenRoad, you are in the driver’s seat!

  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service

*Terms and conditions apply. See our site for details.
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OpenRoad Lending is a Verified Merchant
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