Pado Inc https://purewave.com Retail
4.7 From 1 to 5
3079 Reviews
Overall Ratings
5 Stars
2609
4 Stars
215
3 Stars
74
2 Stars
41
1 Star
140
Reviews 3079
Recommend 9 / 10
TrustScore 9.49 / 10
Leanne A
Nov 02, 2020
Verified Buyer
Bought one of these massagers and it broke after the first few uses. I emailed customer service and tried to get some help but had no luck for several months. Finally I tweeted them and they were very helpful. They replaced the broken unit quickly and without issue! Very happy with their resolution!!
nelda r
Nov 02, 2020
Verified Buyer
So far so good!! 😊
Ron E
Nov 02, 2020
Verified Buyer
Just exactly what I needed... thank You!
Holly S
Nov 02, 2020
Verified Buyer
I had misplaced my Pado charger and was thrilled to find out I could purchase one from the website. I received it promptly and am able to use my massager again. I use the massager after sports for sore, right muscles and trigger points. I use it every day and highly recommend this massager.
Customer
Nov 02, 2020
Verified Buyer
I have plantar fasciitis and this product reduced my pain by 45% with the 1st use! I was so happy with the product that I purchased two more as gifts for family for Christmas.
Sandra D
Nov 02, 2020
Verified Buyer
Awesome customer service, when my Purewave stopped working I received a response in minutes and a replacement device in a day! Very impressed!
Andrea
Nov 01, 2020
Verified Buyer
As a Massage Therapist of 26 years in Private Practice and having studied 26 modalities of Massage Therapy, I cannot recommend a better and more effective device than this. I have purchased many for self care and returned most of them. This is the best on the market! The customer service is exceptional. Take it from someone who uses it for self care and recommends it to all of my Clients.
Britt G
Oct 31, 2020
Verified Buyer
Can't say enough about PADO. Great experience with warranty and products. I have purchased two cm07, lost one on vacation and had to have get another one we loved it so much. Also two years having the next one it started acting up charging, so we bought the new GENII. Called customer service to tell about the cm07 charging issue and they replaced it within two days. Excellent service, Thanks
Jennifer B
Oct 30, 2020
Verified Buyer
It's great I use it every day
Josy M
Oct 30, 2020
Verified Buyer
Really good! Only 4 stars because it is kinda heavy. We definitely love it!
Customer
Oct 30, 2020
Verified Buyer
The Pado performs exactly as advertised and is a quality built product.
Anthony F
Oct 29, 2020
Verified Buyer
This is one of the best companies I have ever dealt with. They back their products like their lives depend on it.
Simon L
Oct 29, 2020
Verified Buyer
An awesome product and fantastic customer service.
David R
Oct 29, 2020
Verified Buyer
Great product love the customer service. Definitely would recommend this company to anybody.
Karl A
Oct 29, 2020
Verified Buyer
I’m so happy that with my massager but I notice that the battery wasn’t holding up so sent an email to you and I’m so appreciative that the company sent me an brand new massager and accessories I couldn’t believe I have been telling all friends and family there are still great company’s out here that stands behind there product and warranty kudos to Pado
Judy R
Oct 28, 2020
Verified Buyer
Thank you for backing the PureWave with such great customer service. Five stars all the way!!!
Jonathan Y
Oct 28, 2020
Verified Buyer
Easy to order. I love these massagers and highly recommend to anyone looking for a high end massager. The new Gen II is amazing. Comes with some great attachment heads, and the vibration side is designed so much better than the gen 1. Love it!!
Harold B
Oct 28, 2020
Verified Buyer
Biggest thing for me it’s not made in China. The quality is very high and I think it will last many years. It comes with a 90 day return but I have no intention of returning it I used it on my shoulder yesterday and it took away 90 percent of my arm pain in one day. I believe it was a good investment buy the new one it is a little more than the original but you get a lot for your money
Chilleen
Oct 27, 2020
Verified Buyer
Thank you for the Excellent service. Replacing my product hassle-free with swiftness and kindness!
Annmarie E
Oct 27, 2020
Verified Buyer
This is amazing!! Great investment!!
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.

We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.

With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
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Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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