4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Michael O
Verified Buyer
S&S Hybrid Mattress
Exceeded all our expectations.
Response from Silk & Snow
May 20, 2021
That's what we love to hear, Michael! We hope we continue to do so for many more years to come! Happy sleeping :) - Dane
Karen D
Verified Buyer
S&S Hybrid Mattress
Customer service was excellent when we needed a side-board replaced (it was damaged during delivery). The mattress doesn't quite fill out to the corners of the bed frame, but only we see that when changing sheets. Comfortable sleep; very good choice for the price point. Glad to have found this totally Canadian product; have recommended S & S to friends and family.
Response from Silk & Snow
May 20, 2021
Thank you so much for the recommendation, Karen! We're happy to see that the team fixed the problem quickly and that the mattress and frame are working out well for you :) All the best - Dane
Stephen R
Verified Buyer
S&S Hybrid Mattress
We purchased a queen hybrid mattress. The 100 day trial gave us the confidence to try the product without seeing it. The purchase process was simple and customer service was great. My wife did not sleep well on the mattress and we requested a refund and return. Again the process was straight forward and customer service great.
Although the mattress did not work for us, I can recommend Silk and Snow for the product quality and customer service.
Although the mattress did not work for us, I can recommend Silk and Snow for the product quality and customer service.
Response from Silk & Snow
May 20, 2021
Thank you so much for your honest review, Stephen. We know that our mattresses don't work out for everyone, and we happy to make the return process as simple as possible. We hope you find the mattress that's right for both you soon :) All the best - Dane
Jason D
Verified Buyer
S&S Hybrid Mattress
Best mattress I've ever owned. Took about a week to get used to the firmness but now I sleep like a baby. On top of all that, I wake up with no more back pain. I should have bought this mattress sooner.
Response from Silk & Snow
May 20, 2021
It's great to know that the mattress has helped take away your back pain, Jason! We hope you continue to have these great sleeps for many more years to come. All the best :) - Dane
Mark D
Verified Buyer
S&S Hybrid Mattress
After well over 4 months of use, this bed is all that it is advertised. Very comfortable. we are not light people and it conforms and supports fantastically.
Response from Silk & Snow
May 20, 2021
We are so glad to hear that the mattress is still working out beautifully for you, Mark! We hope you continue to have some great nights of rest and support :) All the best - Dane
Catherine E
Verified Buyer
S&S Hybrid Mattress
The mattress is good value and well made. However, we were hoping for a plusher feel. This one is quite firm. We were going to return it, but decided to use it in our guest room.
Response from Silk & Snow
May 20, 2021
Hi there Catherine, thank you for your feedback regarding the Hybrid mattress. We're glad you could find a use for the mattress despite it not working out well for you. All the best :) - Dane
Gail H
Verified Buyer
S&S Hybrid Mattress
I love my mattress. This is the first time my husband and I have owned a king size and I am grateful that we do. He suffered with shoulder pain for years but once we got our new king size he was able to stretch his arm out without hitting me with his elbow. Now I sleep well and his pain has disappeared.
One reason I chose Silk and Snow was that their product components are locally sourced and enviro friendly. The fine details in the stitching is where they loose a star, but for the most part once the bed is made that is covered up.
I would highly recommend this mattress.
One reason I chose Silk and Snow was that their product components are locally sourced and enviro friendly. The fine details in the stitching is where they loose a star, but for the most part once the bed is made that is covered up.
I would highly recommend this mattress.
Response from Silk & Snow
May 20, 2021
We're so glad to know that the mattress has been working out so well for both you and your husband, Gail! We love that his pain is now gone and that it doesn't impact you either. We wish you all the best and countless more nights of wonderful rest :) - Dane
Christopher A
Verified Buyer
S&S Hybrid Mattress
I researched a lot before buying the king size hybrid. I wanted a firm bed and it is firm. If anything it actually approaches being too firm. I had a hard time finding something that was reportedly very firm so once I found this there really weren't many other options to choose from. I'm glad I bought it. I am a 230ish side sleeper and find the downside arm gets a little too much pressure. But it supports the hips about perfect and I don't know that its possible to get both perfect. I wouldn't give it a full 5 stars but I also wouldn't give it 4. So it got 5 as I can't actually point to anything wrong and I sleep way better then on my old bed. I impulse purchased the pillow as well. It's pretty great I'm already thinking about buying another. Shipping ect wasn't lightning fast but then Amazon has somewhat spoiled us into unrealistic expectations there.
Response from Silk & Snow
May 20, 2021
Hi Christopher, we're glad to know that the mattress has been able to provide an improvement to your sleeping! We also appreciate your feedback about the pressure you feel on your arm while sleeping and will certainly pass that along to the product development team. We hope you continue to have great nights of rest and wish you all the best :) - Dane
Michael J
Verified Buyer
S&S Hybrid Mattress
Friends bought the hybrid mattress already so we relied on their research. Comfortable but a little weak feeling along the edges when you sit on it. Not overly firm as most reviews would have you believe. Some marks on the bottom that look like lines of dirty oil that we were told were from manufacturing or packaging process but not really an issue. Overall relatively happy with purchase.
Response from Silk & Snow
Jun 10, 2021
Thank you so much for your feedback. We're glad to know that despite some unfortunate cosmetic issues, the mattress is working for you, Michael! All the best :) - Dane
Helene B
Verified Buyer
S&S Hybrid Mattress
Delivery was on time, After five months of usage,we still think we have bought the right mattress (hybrid type). The free delivery and being able to finance in six installments without interest were definetely a big plus plus!
Response from Silk & Snow
May 20, 2021
We're glad that we could offer you options that made you feel comfortable with the purchase, Helene! We hope you continue to have wonderful nights of rest. Happy sleeping :) - Dane
Phyllis M
Verified Buyer
S&S Hybrid Mattress
Best mattress I've ever purchased! Very satisfied.
Response from Silk & Snow
May 20, 2021
Thank you so much, Phyllis! We're elated that you enjoy the mattress so thoroughly. Happy sleeping :) - Dane
Patrick W
Verified Buyer
S&S Hybrid Mattress
Very well built comfortable bed. Perfect for heavier body frames.
Response from Silk & Snow
May 20, 2021
Thank you for your feedback, Patrick! Happy sleeping :) - Dane
Liliane V
Verified Buyer
S&S Hybrid Mattress
I am enjoying my new mattress. It’s firm for support but soft to cradle the bony parts. I fall asleep now and barely have to shift positions because of pain. Very pleased also with the service.
Thank you
Thank you
Response from Silk & Snow
May 20, 2021
We are so glad to hear that everything has been working out so well, Liliane. We wish you countless more nights of wonderful rest. Happy sleeping :) - Dane
Kieran H
Verified Buyer
S&S Hybrid Mattress
Best quality
Response from Silk & Snow
May 20, 2021
Thank you so much for your review, Kieran! Happy sleeping :) - Dane
Robert G
Verified Buyer
S&S Hybrid Mattress
Would give this mattress a 5 star review but the covering on the bottom of the mattress is a very cheap material that tears easily.
Two years ago we paid a lot of money for a foam mattress from Sleep Country, it was so hot we couldn’t sleep properly. This hybrid mattress we purchased from Silk and Snow is perfect and a great price, we love it!
Two years ago we paid a lot of money for a foam mattress from Sleep Country, it was so hot we couldn’t sleep properly. This hybrid mattress we purchased from Silk and Snow is perfect and a great price, we love it!
Response from Silk & Snow
May 20, 2021
Hi Robert, we're sorry to hear about the covering. We are delighted to know that despite this issue, that mattress has been living up to your expectations and providing you with a good night of rest. Happy sleeping :) - Dane
Shelby H
Verified Buyer
S&S Hybrid Mattress
Excellent customer service!
Response from Silk & Snow
May 20, 2021
Thank you so much, Shelby! We'll make sure to pass this along to the team :) Happy sleeping - Dane
Linden W
Verified Buyer
S&S Hybrid Mattress
I received my Queen Hybrid mattress within four days of Purchasing,
it has helped greatly in relieving lower back and hip pain.
I'm a side sleeper and I would fully endorse the Silk and Snow
Hybrid mattress. Dane was very helpful and very professional, I'm very happy with my purchase.
it has helped greatly in relieving lower back and hip pain.
I'm a side sleeper and I would fully endorse the Silk and Snow
Hybrid mattress. Dane was very helpful and very professional, I'm very happy with my purchase.
Response from Silk & Snow
May 20, 2021
This is so great to hear, Linden! I'm thrilled to know that this was the right purchase for you after all was said and done. Happy sleeping :) - Dane
Glenn C
Verified Buyer
S&S Hybrid Mattress
We bought the hybrid firm mattress and love it. The best mattress we have ever owned. During the purchase process I did have some questions and they were very responsive and answered everything promptly.
Glenn
Glenn
Response from Silk & Snow
May 20, 2021
We're glad to hear that the team was able to answer your questions, Glenn :) We are thrilled that you're enjoying your mattress, and we hope you continue to have wonderful, quality rest. Happy sleeping! - Dane
Karen G
Verified Buyer
S&S Hybrid Mattress
I did a lot of research and settled on this mattress mainly because it was a hybrid and Canadian. I find 100% foam beds too firm, although I like a fairly firm bed. This was a great compromise. I was using a 3” memory foam mattress topper on my old bed and I was concerned I would miss it, but was surprised to find I don’t. It is a very substantial, heavier mattress, but has some give with the springs. I sleep mainly on my side which works great. I do find it firm when I lay on my back and I get sore if I lay on my back for some time reading, etc. I would recommend this mattress to anyone who sleeps on their side and wants a bit more give than a 100% foam mattress.
Response from Silk & Snow
May 20, 2021
Hi Karen, thank you so much for your kind review! It's wonderful to know that your mattress works out so well for how you like to sleep :) All the best! - Dane
Annette m
Verified Buyer
S&S Hybrid Mattress
excellent product arrived quickly and very comfortable. Love it
Response from Silk & Snow
May 17, 2021
We're glad to hear that, Annette! Happy sleeping :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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