Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
1499
4 Stars
410
3 Stars
99
2 Stars
42
1 Star
32
Reviews 2082
Recommend 10 / 10
TrustScore 9.29 / 10
Len M
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Great mattress!
Response from Silk & Snow
May 17, 2021
Thanks, Len! Happy sleeping :) - Dane
Anthony P
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
I was putting off buying a good bed for some time, and glad I finally picked this one up during boxing day sale. Love the feel and sleep I get on this bed. It's a medium firm and also love the pillow that came free with the bed; the foam pieces inside the pillow can be removed to fit your sleeping needs. Happy with my purchase!
DONALD T
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Love this mattress and the customer service was excellent. I would not hesitate to purchase another mattress. My sleep has definitely improved. Thank you Silk & Snow
Response from Silk & Snow
May 17, 2021
We're elated to know that the mattress has helped, Donald! Happy sleeping :) - Dane
Jémima L
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Merci beaucoup j’aime trop mon nouveau matelas c’est très confortable je dors bien merci encore mille fois bisous!
Response from Silk & Snow
Jun 10, 2021
Merci beaucoup d'avoir pris le temps de partager votre avis sur notre produit, Jémima! C'est très apprécié par notre équipe et nous sommes heureux de vous savoir satisfaite. Tout le meilleur, Dane
Gerald K
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
We are enjoying a comfortable sleep in our new bed.
Response from Silk & Snow
May 17, 2021
Glad to hear it, Gerald! We hope you continue having comfortable nights of sleep :) - Dane
Ian C
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
We are finding the bed comfortable and everything the reviews says it is. I didn't give 5 stars because a seam at one end is coming apart.
Response from Silk & Snow
May 17, 2021
Hi Ian, thank you for your feedback! We're sorry to hear about the seam. As all of our mattresses are handmade, sometimes there can small cosmetic issues with the seams. Rest assured, it won't affect the performance of the mattress! Happy sleeping :) - Dane
Oliver J
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
an excellent mattress overall, firm and very comfortable to sleep on in any position, s&s mattress cover is a little loose fitting
Response from Silk & Snow
May 17, 2021
Hi Oliver, thank you for your feedback! We are glad to know that mattress is working out so well for you :) Regarding the cover, if you would like, you can email the team at hello@silkandsnow.com with the issue, and we can see what we can do to help! All the best :) - Dane
shivkumar k
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Happy with the purchase
Response from Silk & Snow
May 17, 2021
Glad to hear it, Shivkumar! Happy sleeping :) - Dane
Linda J
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Love my new bed so comfy
Response from Silk & Snow
May 17, 2021
That's great, Linda! Happy sleeping :) - Dane
Michael L
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
HAPPY
Response from Silk & Snow
Jun 10, 2021
That's what we like to hear, Michael! Happy sleeping :) - Dane
Peter B
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
I love the bed I sleep most nights 4 or 5 hour so this is good, my back pain level is much lower so I am getting longer sleeps
Response from Silk & Snow
May 17, 2021
We're glad to hear that, Peter! Here's to many more good nights of sleep :) All the best - Dane
Judy B
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
P1leased with mattress choice. Added mattress protector worth adding.
Sleeping better as a result...supportive and cushioned.No bounce effect with partner. Concerns addressed with support and resolved quickly on own.
Response from Silk & Snow
Apr 28, 2021
Hi Judy, Wonderful! We're excited to hear that the mattress and protector have given you the perfect night's rest. We appreciate the feedback and hope you enjoy many more comfortable nights! All the best, Claire
Sarah E
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
So far so good. We have had our new mattress for 2 weeks. Tossing a bit thru the night but wake up not feeling stiff at all. Hooray! Also, not any noticeable smell even immediately after opening it.
Response from Silk & Snow
Apr 28, 2021
Hi Sarah, Woohoo! We're thrilled that you are not experiencing any stiffness. That is always a good sign! With time, the tossing should be minimal as you get more used to the mattress. Time is always the best remedy and we hope you enjoy many cozy nights ahead! All the best, Claire
Victoria R
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Although I was a little unsure about a coiled mattress in a bag, I was most impressed. It was from day one very comfortable and just what my husband needed to help him with hip and back issues. The customer service was great. The pillows are a real bonus. My husband liked it just as it was but I was able to adjust it until it was "just right" Great product. Have told many people about it.
Response from Silk & Snow
Apr 28, 2021
Hi Victoria, Trust me, we're amazed too by how it works! We're pleased that you have had a positive experience with our team and product. It is great that this is helping your partner with tricky issues such as those. The pillow tops it all off and we're glad you customized your perfect goldilock pillow. Thank you all the support! All the best, Claire
Andrew F
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
I'm not one to write reviews.
Let's just say that compared to others, this is all Canadian.
And it's been a wonderfully comfortable mattress. Good for combination sleepers like the two of us. I'm not expecting any problems.

Purchase was easy and shipping was fast!
Thank you for a solid product.
Response from Silk & Snow
Apr 28, 2021
Hi Andrew, This is great news! We're thrilled that you are enjoying the mattress and that it is providing you with comfort. We really appreciate the feedback and supporting Canadian. Here's to many cozy nights ahead! All the best, Claire
ward h
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
Best sleep I have ever had
Response from Silk & Snow
Apr 28, 2021
Hi Ward, Amazing to hear! Thank you for your feedback. Happy sleeping! All the best, Claire
Judy B
Apr 22, 2021
Verified Buyer
S&S Hybrid Mattress
I have always slept on a traditional coil mattress so was a bit hesitant to purchase a 'mattress in a box' but Snow & Silk's hassle free try and return policy put me at ease in trying out their mattresses. I also opted for the hybrid so I had read reviews that a full memory foam mattress tends to run on the softer side.

I have had the mattres for 3 months now and am very please with it. It's not too soft, in fact, just the right firmness. I am a side and back sleeper and haven't had any pain or numbness at pressure points from the mattress. I also purchased the mattress protector and a pillow. Also in love with the pillow - just right amount of support. The reason I gave it 4/5 is because it does run on the warmer side compared to traditional beds.
Response from Silk & Snow
Apr 28, 2021
Hi Judy, Wow! We're very excited to hear that the mattress has provided you with comfort and support (and the pillow too!). Thank you for putting your trust in us! We appreciate this feedback and in regards to the warmth issue especially, we like to factor this in for any future improvements we make. Here's to many more nights of cozy sleep! All the best, Claire
Alexandra T
Apr 21, 2021
Verified Buyer
S&S Hybrid Mattress
Quick delivery. The mattress came to size quickly and is more comfortable than I could’ve ever imagined. I don’t feel my partner climbing in/out of bed or tossing and turning through the night. Best sleep I’ve had in years.
Response from Silk & Snow
Apr 28, 2021
Hi Alexandra, Amazing! We love hearing that you've had a positive experience with our delivery process and mattress. Our team is glad you are having better quality rest and zero motion transfer from your partner overall. Looks like the cat enjoys the bed too! :) We appreciate the feedback and hope you enjoy many comfortable nights ahead! All the best, Claire
Martin G
Apr 21, 2021
Verified Buyer
S&S Hybrid Mattress
Lovely mattress! Very comfortable, and great quality.
Response from Silk & Snow
Apr 28, 2021
Hi Martin, Wonderful! We're happy that the mattress is providing you with comfort and a good night's sleep. Stay cozy! All the best, Claire
Tony R
Apr 21, 2021
Verified Buyer
S&S Hybrid Mattress
love the mattress, pillows, sheets, duvet cover, all have been excellent; the only issue is with the down alternative (all-season) duvet... way too hot for me, the only season I'd be able to use it is sleeping outside in winter. Everything else, awesome!
Response from Silk & Snow
Apr 28, 2021
Hi Tony, Exciting news! We're glad to hear that you are enjoying all your new S&S goodies. We appreciate the feedback and letting us know about the duvet as we always like to gather this information for future improvements. Here's to many more cozy nights! All the best, Claire
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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