4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Brandy B
Verified Buyer
S&S Hybrid Mattress
Very comfortable! I sleep awesome now!
Response from Silk & Snow
May 17, 2021
Thank you so much, Brandy! We're glad to hear it :) Happy sleeping - Dane
Suzanne R
Verified Buyer
S&S Hybrid Mattress
Love my new mattress! Although firmer than my traditional old one, I feel comfy and supported at all the right places!
Response from Silk & Snow
May 17, 2021
Sometimes a little firmness goes a long way! We're glad to know you are feeling support and enjoying comfortable nights of sleep, Suzanne :) All the best - Dane
Brian L
Verified Buyer
S&S Hybrid Mattress
Unreal mattress! I got the king size hybrid, the box was really heavy but it was fun to watch it form. The bed fits my wife, two 100lb bully’s and myself very comfortably, and we have the best sleeps on it. Very happy with my purchase and have recommended to friends! Thanks silk & snow team
Response from Silk & Snow
May 17, 2021
Hi Brian, we are always happy to provide great sleep for their customer and their pets too! We hope you all continue to have wonderful sleeps :) All the best - Dane
Jessica H
Verified Buyer
S&S Hybrid Mattress
Love the mattress, sooo comfortable. Delivery was faster than expected and it was Easy to set up even though it is pretty heavy. It definitely helped my husband's back pain. We don't feel each other move through the night so thats a win for me right there. We just sleep so much better since we bought it.
Response from Silk & Snow
May 17, 2021
We're thrilled that the mattress has helped both of you, Jessica! We wish you two wonderful nights of rest and happy sleeping :) - Dane
Nicole L
Verified Buyer
S&S Hybrid Mattress
Sadly we had to return ours as it was way too firm for us. Customer service was not the greatest as well.
Response from Silk & Snow
Jun 10, 2021
Hi Nicole, thank you for your feedback about the product and team. While they weren't great experiences, we appreciate your honesty and candour. We never want to disappoint our customers, and we apologize that we did in your case. We have reviewed your order and sent it to the Customer Experience managers to bring back to the team to show how to improve. We wish you nothing but the best in your mattress search and hope you find the perfect fit. All the best and stay safe - Dane
Helena B
Verified Buyer
S&S Hybrid Mattress
Customer service on a warranty issue was bang on! Excellent service from day 1! Would not hesitate to purchase again!
Response from Silk & Snow
May 17, 2021
We really appreciate this feedback, Helena. The team tries its best to make sure everything goes as smoothly as possible, and it looks like they succeeded with flying colours this time around. Happy sleeping :) - Dane
Dustin W
Verified Buyer
S&S Hybrid Mattress
Bought this because I am a side sleeper. Wasn't disappointed. Very comfortable.
Response from Silk & Snow
May 17, 2021
It's great to know that the Hybrid works out well for a fellow side sleeper, Dustin! Happy sleeping :) - Dane
Stephen B
Verified Buyer
S&S Hybrid Mattress
very comfortable mattress. perfect balance between firm and and soft
Response from Silk & Snow
May 17, 2021
Glad to know we hit the sweet spot, Stephen! Happy sleeping :) - Dane
Sandra D
Verified Buyer
S&S Hybrid Mattress
The bed unrolled and elevated in about 2 hours. It was quite heavy so I’m glad I had my son to help. This bed is firmer than I thought it would be but this appears to be good for my back! I am really loving the memory foam. Going to sleep is a treat!
Response from Silk & Snow
May 17, 2021
We love that the mattress is working out so well for you, Sandra! Happy sleeping :) - Dane
Brandin C
Verified Buyer
S&S Hybrid Mattress
The end to end process from picking a mattress, getting to our home, and sleeping on it were super simple. I'm definitely sleeping better than I was before, so I call that a win.
Response from Silk & Snow
May 17, 2021
We all here for a win, Brandin! Happy sleeping :) - Dane
Jp L
Verified Buyer
S&S Hybrid Mattress
My wife and I are finding the mattress is very, very firm, but we are going to give it the full 30 days until making a final decision.
Response from Silk & Snow
May 17, 2021
Please let us know at hello@silkandsnow.com if you are looking to exchange the mattress, and the team would be more than happy to help. All the best - Dane
Paul R
Verified Buyer
S&S Hybrid Mattress
I ordered the S&S Hybrid mattress in Queen size.
Quick Delivery: after ordering, arrived in less than 5 business days by FedEx;
Easy Installation: compact box (but heavy - two people for lifting), good instruction booklet and plastic tool for removing plastic wrapping. I installed the mattress on a slatted platform. Took a day or so to expand to full size.
Comfort Level: very comfortable, deep sleep. Runs a bit warmer than my old pocket coil mattress. I sleep alone on my back and sometimes on my side, no back pain, I wake up refreshed.
Definitely worth the money for a great sleep.
Quick Delivery: after ordering, arrived in less than 5 business days by FedEx;
Easy Installation: compact box (but heavy - two people for lifting), good instruction booklet and plastic tool for removing plastic wrapping. I installed the mattress on a slatted platform. Took a day or so to expand to full size.
Comfort Level: very comfortable, deep sleep. Runs a bit warmer than my old pocket coil mattress. I sleep alone on my back and sometimes on my side, no back pain, I wake up refreshed.
Definitely worth the money for a great sleep.
Response from Silk & Snow
May 17, 2021
Hi Paul, we are so glad to hear that every step of the process has been positive and that you are getting great quality rest. Here's hoping for many more years of great sleeping. All the best :) - Dane
Thea P
Verified Buyer
S&S Hybrid Mattress
So far so good. Hard to tell with a new mattress how it'll fare over the long term, but encouraged by the first sleeps. Pretty good at absorbing movement so you're not aware when the other person is moving around as much. Plus a king-size gives lots of room.
Response from Silk & Snow
May 17, 2021
Here's hoping that the first sleeps feeling continues for many more years, Thea! Happy sleeping :) - Dane
Cynthia H
Verified Buyer
S&S Hybrid Mattress
This is very good value - very comfortable and shipped quickly. The only complaint I have is that it has a very synthetic smell that is still lingering even after months.
Response from Silk & Snow
May 17, 2021
Hi there, Cynthia; we're sorry to hear about the lingering smell. Some mattresses are a bit more stubborn and like to hold on to that smell. On the whole, we are glad that the mattress is to your liking. All the best :) - Dane
Juliette D
Verified Buyer
S&S Hybrid Mattress
In love with our new mattress. I have back issues and this mattress has helped me significantly. I also move around alot in my sleep and I don't wake up my partner anymore. I definitely recommend this mattress and the price point is perfect
Response from Silk & Snow
May 17, 2021
We are glad that the Hybrid was able to check all of the boxes for you, Juliette! It's wonderful to know the mattress has alleviated some of your back issues, and we wish you nothing but quality rest for many years to come :) Happy sleeping - Dane
Laura F
Verified Buyer
S&S Hybrid Mattress
We are very happy with our Silk and Snow mattress. It is comfortable and was easy to set up.
Response from Silk & Snow
May 17, 2021
That's wonderful to hear, Laura! We hope you get lots of good nights of rest and happy sleeping :) - Dane
Chinmay D
Verified Buyer
S&S Hybrid Mattress
Very comfy and durable mattress
Response from Silk & Snow
May 17, 2021
Thank you, Chinmay! We really appreciate your feedback. Happy sleeping :) - Dane
Monica M
Verified Buyer
S&S Hybrid Mattress
love the mattress
Response from Silk & Snow
May 17, 2021
Thank you, Monica! We're glad to know it met your expectations! Happy sleeping :) - Dane
Natasha D
Verified Buyer
S&S Hybrid Mattress
Its really nice but because I have back problems its not going so good
Response from Silk & Snow
May 17, 2021
Hi Natasha, we're really sorry to hear about your back pain. Please feel free to reach out to hello@silkandsnow.com, and we can provide you with some tips we have gathered over the years to help alleviate back pain. All the best - Dane
Nicole L
Verified Buyer
S&S Hybrid Mattress
The hybrid mattress was easy to open and set into place with two people. It didn’t take too long to return to its shape after opening. Very comfortable mattress. Really like the edge support with the hybrid when sitting in the edge. Bought this for my daughter and she loves her new bed!! Thanks for a great Canadian made product!!
Response from Silk & Snow
May 17, 2021
We are so glad to know that your daughter is enjoying her bed so much, Nicole! We're more than happy to offer a quality, hand-made, Canadian product :) All the best - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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