4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Sébastien O
Verified Buyer
S&S Hybrid Mattress
I've had my mattress for over 1 month now and we've noticed a massive difference from our old mattress. I wake up with no back ache and I feel more rested than ever!
Shipping was quick once the eternal PayPal process was through and everything else was great!
Shipping was quick once the eternal PayPal process was through and everything else was great!
Response from Silk & Snow
Apr 23, 2021
Hi Sébastien,
Best news ever! We're thrilled that you have experienced pain relief with your new mattress and that you are getting some quality rest. We appreciate the feedback and hope you enjoy many more of these same nights!
All the best,
Claire
Renee M
Verified Buyer
S&S Hybrid Mattress
Fast delivery. Super easy set up. The first night or two, I thought it was maybe too hard. After that it has been just right, no matter the position. I'm a flipper. Love this bed. Simple as that.
Response from Silk & Snow
Apr 23, 2021
Hi Renee,
Great to hear! We're happy that you are enjoying your mattress. Time is always key if you find it firm at first but we're glad this has eased up for you! Here's to many more nights of happy sleep!
All the best,
Claire
Urmi P
Verified Buyer
S&S Hybrid Mattress
Keeps the mattress cool and adds a soft layer! love it, so glad we went for it.
Response from Silk & Snow
Apr 23, 2021
Hi Urmi,
Thank you so much for the feedback! We really appreciate it and hope you are enjoying your new products!
All the best,
Claire
Sylvie P
Verified Buyer
S&S Hybrid Mattress
Great mattress! I sleep on my stomach and my boyfriends sleeps on his back and we are both very satisfied with our sleep since buying this mattress. Love encouraging Canadian companies!
Response from Silk & Snow
Apr 23, 2021
Hi Sylvie,
Thank you for supporting Canadian! We're delighted that you both are enjoying your new mattress. Here's to many more cozy nights!
All the best,
Claire
Marck A
Verified Buyer
S&S Hybrid Mattress
After many weeks of bed in a box research...been trying everything suggested by the company..boxspring..slates etc...
4 weeks now.,and i can tell u that this mattress is best on slates for comfy feel..firm feel is on a box spring...in general it s a headech and not as expected..price vs comfort..it s an ok mattress..but not for me...
4 weeks now.,and i can tell u that this mattress is best on slates for comfy feel..firm feel is on a box spring...in general it s a headech and not as expected..price vs comfort..it s an ok mattress..but not for me...
Response from Silk & Snow
Apr 23, 2021
Hi Marck,
We're sorry to hear that the mattress is not the right fit for you. We realize mattresses are all personal preference and if you are within your 100 day trial, our team at hello@silkandsnow.com is happy to help setup a return. We appreciate your feedback as it always helps us improve our products in the future!
All the best,
Claire
Jennifer T
Verified Buyer
S&S Hybrid Mattress
Easy order & payment. Quick delivery, easy to set up. Took a few weeks to adjust to level of support. Firm mattress, partner has taken more time to adjust. Quiet when one moves, adjusts or leaves the bed. Have only had it a month - hoping for longevity. Overall please with process & purchase.
Response from Silk & Snow
Apr 23, 2021
Hi Jennifer,
This is great! We hear you! Time is always key when it comes to a new mattress and we hope that this will help for your partner as well. We appreciate your feedback and hope you enjoy many comfortable nights!
All the best,
Claire
Neil R
Verified Buyer
S&S Hybrid Mattress
Very comfortable
Excellent customer support
Excellent customer support
Response from Silk & Snow
Apr 23, 2021
Hi Neil,
We appreciate the feedback and are glad to hear you've had a positive experience with our team as well! We hope you enjoy many cozy nights to come!
All the best,
Claire
Samantha O
Verified Buyer
S&S Hybrid Mattress
We are so happy with our Silk & Snow mattress ... it was super easy to order from the website and then arrived so quickly. We’ve been in love with it since our first sleep on it.
Response from Silk & Snow
Apr 23, 2021
Hi Samantha,
Great news! We're delighted to hear you are loving your new mattress and that the process was easy. We hope you enjoy many more cozy nights!
All the best,
Claire
Vida S
Verified Buyer
S&S Hybrid Mattress
This is a beautiful mattress. Very well made from what I could see, but just too firm for me. The delivery was very timely, and to this point the service has been excellent
Response from Silk & Snow
Apr 23, 2021
Hi Vida,
We appreciate the feedback and are sorry to hear the mattress was not the right fit for you. Our team is here to help with a return within your trial period if needed as we always want you to be happy with your purchase! We are thrilled that your experience with our team has been positive this far. Thank you for your support!
All the best,
Claire
andrea t
Verified Buyer
S&S Hybrid Mattress
Takes a few weeks for the chemical smell to dissipate. Very comfortable however!
Response from Silk & Snow
Apr 23, 2021
Hi Andrea,
We are sorry for the experience you've had regarding the smell but are happy to hear that it has since gone away. We appreciate your feedback and support!
All the best,
Claire
Phyllis S
Verified Buyer
S&S Hybrid Mattress
We did our research for months and decided on Silk & Snow. Glad we did, awesome product. We both had back issues and after sleeping on our new bed for only 2 nights, we both woke up and our back issues were a lot better. Your body is aligned much better in this bed. We hope that if anyone buys this bed, they have the same results that we did, comfortable bed, great sleep, and wake up with less pains. I know that we are very happy with our new bed.
Response from Silk & Snow
Apr 23, 2021
Hi Phyllis,
Amazing! We're so happy to hear that the mattress has provided you with relief and comfort. We appreciate your kind feedback and hope you enjoy many more cozy nights to come!
All the best,
Claire
Ken J
Verified Buyer
S&S Hybrid Mattress
As a bigger guy I needed something to support me as well as my wife and dog. This mattress gave me all the support I need to have a great sleep and have a great day.
Response from Silk & Snow
Apr 23, 2021
Hi Ken,
Great news! We're thrilled that our mattress has provided you with some quality rest. Here's to many more nights of cozy and comfortable sleep!
All the best,
Claire
Dave D
Verified Buyer
S&S Hybrid Mattress
Great mattress.
Response from Silk & Snow
Apr 23, 2021
Hi Dave,
Thank you for your review! We appreciate it! :)
All the best,
Claire
Sunghee L
Verified Buyer
S&S Hybrid Mattress
My husband absolutely loves it since the first night. I always like firm mattress so need more time to get use to it. But I like it because I don’t feel any movement from my husband’s side. So far so great! Comfortable!!
Response from Silk & Snow
Apr 23, 2021
Hi Sunghee,
We're thrilled that you are both enjoying the mattress so far. No motion transfer is key! We hope you are able to get adjusted to the mattress more however our team is always here to provide tips and tricks to help if needed! Here's to many cozy nights!
All the best,
Claire
Javier F
Verified Buyer
S&S Hybrid Mattress
Very happy with the hybrid mattress and bed with storage. Great quality!
Response from Silk & Snow
Apr 23, 2021
Hi Javier,
Wonderful! We're thrilled you are enjoying your new S&S goodies. Thank you for your support and we appreciate the review!
All the best,
Claire
Mohit K
Verified Buyer
S&S Hybrid Mattress
Best mattress ever! Thank you guys!
Response from Silk & Snow
Apr 21, 2021
Hi Mohit,
Awesome news! We're delighted to hear that you are loving your mattress so far. Thank you for supporting Canadian and we hope you enjoy many more cozy nights!
All the best,
Claire
Eryka A
Verified Buyer
S&S Hybrid Mattress
Great support, but also super comfortable! Impressive mattress for the price, and the costumer service people were lovely and very helpful! Highly recommend!
Response from Silk & Snow
Apr 21, 2021
Hi Eryka,
Hooray! Thank you for your kind words and feedback! We are happy that you've had a positive experience with our mattress and our team. Here's to many more nights of comfortable and cozy sleep!
All the best,
Claire
Donna M
Verified Buyer
S&S Hybrid Mattress
Love this mattress! Sleep so much better!
Response from Silk & Snow
Apr 21, 2021
Hi Donna,
Great news! We're happy you are getting better quality sleep now. Thank you for the feedback!
All the best,
Claire
Jasmin Bénard
Verified Buyer
S&S Hybrid Mattress
Brand new matress is digged after two months!!! At least I could sent it back without any problem. Also, customer service is great and they really care.
Response from Silk & Snow
Apr 20, 2021
Hi Jasmin
We're so sorry to hear that the mattress didn't work out for you, but we're happy that the return process was a smooth one.
All the best
Susan
Amanda G
Verified Buyer
S&S Hybrid Mattress
I was worried about a firmer mattress as I've always slept on soft ones but oh dang it is life changing!! I've slept more restfully than I have in years. I got the frame too and it is virtually silent! I'm so in love with this mattress and bed frame. You will not regret this purchase!
Response from Silk & Snow
Apr 21, 2021
Hi Amanda,
Amazing! We all need the tough love of a firmer mattress! We're thrilled it has provided you with some better quality rest and that you are enjoying the frame as well. Thank you for your continued support!
All the best,
Claire
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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