Great experience and great bike so far.

Very happy with bike was easy to assemble. Can't wait for the snow and salt on roads to ho away so can start riding. Worked with customer support for a few questions I had and they were great and got back to me quickly.

Well built. Gave me many positions to put my handle bars.

These tires were so hard to find online, but M2S had them in stock and shipped them within a week. Thank you!

Got the fenders..nice looking but limited : one point attachment fenders just don’t stay put...the attachment point on the front fender, compared to the size of the fender, is quite small..the physics of that don’t work when bumped and jostled, as will happen for sure. the rear fender has a great limitation, which is the single seat post attachment..that rules out attaching to a dropper seat post, which I plan to install. I’ve also found that those fenders tend to get easily moved past center over the tire. Again, the ration of attachment mass to fender mass and movement just don’t make sense. I realize these attachments are for ease of installation, but I would rather do a bit of work to install a multipoint attachment...in fact, I’m planning on figuring out how to do that with these fenders. Aside from that, I love my new FS Ultra...just got back from the Sierras and some snow, and it was sure fun!

Had my 750 HT for about 2 years now. It is a great bike, especially for the price. One or two tiny issues that were handled quickly by a very helpful and available customer service group. Definitely recommend.

Great bike and good price compared to a comparable Rad. Most of the components are better and it comes standard with the front and rear racks.

Being winter, I haven’t done a ton of riding yet. I’ve done two short slushy snow rides on city streets and several bike commutes to work - all paved with a mix of city streets and bike paths about 10 miles each way. Works great!

I bike commute, do errands, want to ride to trail heads from my campsites over a mix of paved and dirt roads, ride to trail heads in winter on snow covered roads to snowshoe, and some easy to moderate trail riding. Therefore, I wanted an everything bike which means I made a lot of compromises with this bike. I wanted fat tires for the snow. I will buy bike snow chains next winter. I needed speed to keep my commute times manageable therefore the electric bike to keep my speed up. Being only 65 inches, I like the 20 inch wheels. I also wanted a bike that is legal just about any place. So I keep the top speed set to 20MPH and this is a class 2 bike, legal by default any place a regular bike is legal.

So, I cut about about 1/3 my time off my commute which is much more manageable. It is easy in PAS 6 or 7 to average 15 MPH over 10 miles with about 350 ft of elevation gain over 2 of the miles. I only use about 1/2 the battery for both directions on my commute. Per my Fitbit, I still stay in a moderate cardio level, so I’m still getting good exercise, It is just so much fun to go fast that you still want to peddle hard.

In the slushy snow it handled great. One cold morning I hit a large patch of glare ice while commuting. But by slowing down, I never lost control.

Several people complained about the assembly directions. Yes, they weren’t complete since they were for multiple models. But it didn’t take much to figure it all out. It took about 60 minutes to go from opening the box, taking a long break to let the battery charge, then assemble it and hit the streets.

Later this spring I will update the review when I get more riding in.

Great parts procurement process

Fantastic service

Very helpful and fast response. The replacement Chain was in the mail on the same day as the request.

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I like the product and the shipping was fast.

I’m 82 years old and this is the Best bike for old people like me.’ I can use the Battery when needed because I have a Bad Back that no Dr. will teach. But thanks for

Absolutely top notch customer service. If they don't answer the phone, they promptly call back. Very happy with this company.

Great riding experience

I am so happy with the service and the communication I get from these folks. They are doing it right and keeping in touch with the customers. Keep up the great work!! I recommend M2S to everyone. These days customer service seems to take a back seat this company is a breath of fresh air!!!

We purchased two bikes. Shipped the same day we ordered them. Really happy with the bikes. Well built. Customer services is awesome. Overall experience with M2S has been great. We have and will be recommending M2S. Very pleased!

Great CS!

Order was processed quickly and made it to my house in very impressive timing.

I absolutely love my M2S all terrain electric bike. I have been making snow packed trails and race tracks around my property and have been pushing it’s limits. There is nothing that can stop this beast! Thanks again for your help with everything! Customer service is top notch! Gratitude to the crew and engineers who manage this business! Cheers!!
Tristan