4.9
From 1
to 5
Reviews
2637
Recommend
10 / 10
TrustScore
9.9 / 10
Alan C
Outstanding product and customer service
Verified Buyer
Brazilian Cherry (Jatoba) Wide Plank (Face Grain) Countertop
Three sections of Hardwood Lumber’s Brazilian Cherry wide plank counter tops now grace our run of dining room cabinetry and two bars. The warm wood color and immaculate fabrication and finish were beyond our expectations and will serve us a lifetime. In addition, when a customer service issue came up, Hardwood Lumber’s staff were gracious and helpful, resolving everything to our satisfaction. We highly recommend this firm and its products. AMC - Provincetown, MA
Response from Hardwood Lumber Company
Oct 22, 2024
Thank you for sharing your positive experience with Hardwood Lumber's Brazilian Cherry wide plank counter tops. We are delighted to hear that the quality and service exceeded your expectations. It's great to know that the staff handled any issues with grace and helpfulness, ensuring your satisfaction. Your recommendation is truly appreciated. Thank you for choosing Hardwood Lumber!
Paula W
Verified Buyer
Red Oak Floating Stair Tread
Great product and service. Promt delivery. I am very happy.
Response from Hardwood Lumber Company
Oct 21, 2024
Thank you for sharing your positive experience! We're thrilled to hear that you're happy with both the product and the service you received. We strive to provide prompt delivery and excellent customer service, and we're glad to have met your expectations. Thank you for choosing us!
Jeffrey G
Beautiful with a few small flaws
Verified Buyer
Character Cherry Wide Plank (Face Grain) Countertop
Also, the work good a couple weeks longer than estimated and the delivery company didn’t notify us (as promised) when the delivery was scheduled for a as no one was home, they left the top (well wrapped and on a pallet) in the driveway. Fortunately the weather was good and no damage was done.
Response from Hardwood Lumber Company
Oct 21, 2024
Thank you for sharing your experience with us. We apologize for the delay and delivery issues you faced. We will work on improving our communication and delivery processes to ensure a better experience for our customers in the future.
Jennifer L
Verified Buyer
Clear Cherry Edge Grain Butcher Block Countertop
Beautiful
Response from Hardwood Lumber Company
Oct 21, 2024
Thank you for your five star review!
Robyn M
Verified Buyer
Premium Walnut Edge Grain Butcher Block Cutting Board
Very nice product, perfect
Response from Hardwood Lumber Company
Oct 21, 2024
Thank you for your positive feedback! We are glad to hear that you are satisfied with our product.
Andrei S
a beauty
Verified Buyer
Walnut Wide Plank (Face Grain) Countertop
Beautidful color and texture
Response from Hardwood Lumber Company
Oct 21, 2024
Thank you for your kind words! We're delighted to hear that you are enjoying the color and texture of our product. We appreciate your feedback!
James B
desk countertop
Verified Buyer
Hard Maple Wide Plank (Face Grain) Countertop
Very happy with this maple countertop finished beautifully would highly recommend.
Response from Hardwood Lumber Company
Oct 10, 2024
We're thrilled to hear that you are very happy with your maple countertop and that it was finished beautifully. We appreciate your recommendation and look forward to serving you again in the future.
Richard M
table top
Verified Buyer
Round Brazilian Cherry (Jatoba) Wide Plank (Face Grain) Table Top
Great product Looks fantastic.
Response from Hardwood Lumber Company
Oct 10, 2024
I'm glad to hear that you are pleased with the product!
Philip C
Great
Verified Buyer
Maple Signature Blended Grain Butcher Block Countertop
Great product & quick turnaround
Response from Hardwood Lumber Company
Oct 03, 2024
We're glad you are happy with our product and service. Thank you for your five star review!
Thomas B
Verified Buyer
Character Cherry Wide Plank (Face Grain) Countertop
Excellent communication on the production and shipping. My product arrived completely secure and as promissed and it a beahtiful addition to our home.
Response from Hardwood Lumber Company
Oct 01, 2024
Thank you for your positive feedback! We are thrilled to hear that you are satisfied with the communication, production, and shipping process. We are delighted that your product arrived securely and that it has become a beautiful addition to your home. Thank you for choosing our services!
Jerry N
Floating Shelves
Verified Buyer
Clear Alder Floating Shelf
The shelves have been mounted and look great. Everyone loves the way they look.
Response from Hardwood Lumber Company
Oct 02, 2024
That's wonderful to hear! I'm glad the shelves have been installed successfully and are well-received by everyone.
Holly R
beautiful bar top
Verified Buyer
Hickory Signature Blended Grain Butcher Block Countertop
Perfect choice for my clients small bar countertop. Thye love it
Response from Hardwood Lumber Company
Oct 01, 2024
Thank you for sharing your experience! We're delighted to hear that the countertop was a perfect choice for your client's small bar. If you need any more assistance in the future, feel free to reach out.
Dean R
Flat as a board
Verified Buyer
Curly Maple Wide Plank (Face Grain) Countertops
Used the 72"x20" piece as a bed foot board. The gluing is impeccable and the assembly is perfectly flat in all directions.
Response from Hardwood Lumber Company
Sep 27, 2024
Thank you for your positive feedback! We are glad to hear that the 72 x 20'' piece worked well as a bed foot board for you. Our team takes pride in ensuring impeccable gluing and flat assembly in all directions. We appreciate your support!
Ryan P
Great quality
Verified Buyer
Ash Floating Shelf
Beautiful wood, made a table, turned out perfect. Thank you!
Response from Hardwood Lumber Company
Sep 25, 2024
Thank you for your kind words! We're thrilled to hear that you had a great experience with our product and that your table turned out perfectly. Enjoy your new piece of furniture!
JAMES K
Great threads
Verified Buyer
Hard Maple Stair Tread
Perfect workmanship
Response from Hardwood Lumber Company
Sep 24, 2024
Thank you for your kind feedback! We strive for perfection in our workmanship and are thrilled to hear that you are satisfied with the results.
Jordan F
Photography Station Project
Verified Buyer
Knotty Pine Floating Shelf
I bought this floating shelf to create a space for my photo printer in my office. With my printer conveniently at hand, I’m hoping to create more prints of my work. The quality was great and it was nice to have a primed board. Less work for me!
Response from Hardwood Lumber Company
Sep 24, 2024
Thank you for sharing your positive experience with the floating shelf! It's great to hear that it has helped you create a space for your photo printer and that you are looking forward to producing more prints of your work. We're glad you found the quality to be great and appreciated the convenience of the primed board.
Lauren
Great Experience and Products!
Verified Buyer
Red Oak Floating Stair Tread
I got custom stair treads, landings and risers and was very happy with the product and customer service.
Response from Hardwood Lumber Company
Sep 24, 2024
I'm thrilled to hear that you were pleased with both the product and customer service you received for your custom stair treads, landings, and risers! Your satisfaction is our top priority, and we're grateful for your positive feedback. Thank you for choosing us for your project!
Mick C
Excellent Quality!!!
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
Excellent quality wood and customer service. Look forward to future purchases at Hardwood Lumber Company.
Thank You,
Mick C.
Thank You,
Mick C.
Response from Hardwood Lumber Company
Sep 17, 2024
Dear Mick C.,
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you are pleased with the quality of our wood and the level of customer service you received. We greatly appreciate your feedback and look forward to serving you for your future purchases at Hardwood Lumber Company.
Best regards,
Hardwood Lumber Company
Susan S
Glad I ordered a sample!
Verified Buyer
Stain Color Samples
Glad I ordered a sample as it was not at all what I was expecting. I will move forward with the offered color match option.
Response from Hardwood Lumber Company
Sep 17, 2024
Thank you for your feedback! We're pleased to hear that you found the color match option helpful. We appreciate your decision to move forward with it and we're confident you'll be satisfied with the outcome.
Seth B
Beautiful wood Cabinet Top
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
Very pleased with our hickory cabinet top.
Response from Hardwood Lumber Company
Sep 12, 2024
Thank you for sharing your positive feedback! We're delighted to hear that you are pleased with your hickory cabinet top.
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
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Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
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