4.9
From 1
to 5
Reviews
2637
Recommend
10 / 10
TrustScore
9.9 / 10
Robert L
Happy overall with craftsmanship
Verified Buyer
Red Oak Wide Plank (Face Grain) Countertop
Overall I am very pleased with the quality of my order. The island top has some stain on one end that is not applied well, has a mark for a couple feet that doesn’t blend in/ brush marks that are perpendicular to the grain. Maybe I can fix it at some point.
Response from Hardwood Lumber Company
Jan 22, 2026
Thank you for your feedback! We're glad to hear you're pleased with the overall quality of your order. We apologize for the issue with the stain on the island top. Please reach out to our customer service team, and we’d be happy to assist you further or discuss possible solutions. Your satisfaction is important to us!
Bernard G
Verified Buyer
Character Cherry Wide Plank (Face Grain) Countertop
Beautifully finished countertop. It transforms my kitchen.
Response from Hardwood Lumber Company
Jan 06, 2026
Thank you so much for your kind words! We’re thrilled to hear that you love your new countertop and that it has transformed your kitchen. It was a pleasure working with you, and we truly appreciate your feedback.
Eduardo P
excellent
Verified Buyer
Walnut Edge Grain Butcher Block Countertop
My costumer loved
Response from Hardwood Lumber Company
Jan 02, 2026
Thank you for sharing this feedback. We’re glad to hear your customer loved it, and we appreciate you choosing to work with us.
Leonard S
Premium Walnut Edge Grain
Verified Buyer
Premium Walnut Edge Grain Butcher Block Cutting Board
Excellent Quality and fast service
Response from Hardwood Lumber Company
Jan 02, 2026
Thank you for the great review. We’re happy to hear you were pleased with the quality and the fast service. We truly appreciate your support and look forward to working with you again.
Marina G
Great overall experience
Verified Buyer
Hard Maple Wide Plank (Face Grain) Countertop
The countertops are gorgeous, the staff was responsive and informative. I wish they tried to match the movement and the edge at one joint, but the rest is perfect.
Response from Hardwood Lumber Company
Jan 02, 2026
Thank you for your thoughtful review. We’re glad to hear you love the countertops and that our team was responsive and informative. We appreciate your feedback regarding the joint—your input is valuable and helps us continue to refine our craftsmanship. We’re pleased the rest of the project met your expectations and truly appreciate your support.
Taffie H
Gorgeous!
Verified Buyer
Black Limba Edge Grain Butcher Block Countertop
Such a positive buying experience and beautiful product. I couldn’t be happier! 100% recommend Hardwood Lumber Company :) Excellent customer service, product arrived on time and in perfect condition
Response from Hardwood Lumber Company
Jan 02, 2026
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that you love your product. Your recommendation means a lot to us! Enjoy your purchase!
Carolyn S
family room countertops
Verified Buyer
Clear Cherry Wide Plank (Face Grain) Countertop
I love my wide plank cherry counter tops. They are gorgeous!
Response from Hardwood Lumber Company
Dec 22, 2025
Thank you for your wonderful feedback! We're thrilled to hear that you love your wide plank cherry countertops and find them gorgeous. Enjoy your beautiful new addition!
Susan S
Birch TV stand
Verified Buyer
Birch Wide Plank (Face Grain) Countertop
I had a rectangular piece made for a TV stand. It matches the other furniture and has a clear coat. Really nice and quality. It’s great being able to order custom.
Response from Hardwood Lumber Company
Dec 19, 2025
Thank you for your kind review! We’re glad you’re happy with the quality and the custom piece. We appreciate your support!
Christopher M
great investment and kitchen helper
Verified Buyer
Brazilian Cherry (Jatoba) End Grain Butcher Block Countertop
We have a very unique cabin style home. It had a copper sink that was hand formed but leaked terribly. A year ago we decided to replace the leaky sink with a farmhouse sink, but then had to decide how we filled in a large area adjacent to it that was sized for the prior sink drain board…
Well, we decided a custom butcher block insert might do the trick, and boy are we happy! Brazilian cherry was the perfect choice both for color and toughness as we now use this butcher block every day. The block is higher than the sink apron so we can easily wipe cuttings and debris away. The company did a great job cutting the board to my measurements and rough diagram including routing a corner that was tricky. A little oil every now and then and it looks good as new!
We love this! Well worth the money.
Well, we decided a custom butcher block insert might do the trick, and boy are we happy! Brazilian cherry was the perfect choice both for color and toughness as we now use this butcher block every day. The block is higher than the sink apron so we can easily wipe cuttings and debris away. The company did a great job cutting the board to my measurements and rough diagram including routing a corner that was tricky. A little oil every now and then and it looks good as new!
We love this! Well worth the money.
Response from Hardwood Lumber Company
Dec 17, 2025
Thank you for sharing such a detailed review. We’re delighted to hear that the custom Brazilian cherry butcher block was the perfect solution for your unique space and that it’s performing beautifully in daily use. We truly appreciate your kind words about our craftsmanship and are glad the custom fit and details met your expectations. Thank you for choosing us—we’re grateful for your trust and support.
Glen D
Verified Buyer
African Mahogany Wide Plank (Face Grain) Countertop
Beautiful wood
Response from Hardwood Lumber Company
Dec 15, 2025
Thank you for your kind words! We're thrilled to hear that you love the beautiful wood. Your satisfaction means a lot to us!
Jim P
2nd Stairs Project
Verified Buyer
Red Oak Stair Tread
This is our second stair project. The first one was successful, and the materials were great.
The second stair project had three custom steps and one landing page plus the refit retreads and risers. That project had issues specifically with the custom steps and landing step. We fortunately got the materials installed by our contractors, but it was a real screw-up. Like your products but not sure we will do custom steps again.
The second stair project had three custom steps and one landing page plus the refit retreads and risers. That project had issues specifically with the custom steps and landing step. We fortunately got the materials installed by our contractors, but it was a real screw-up. Like your products but not sure we will do custom steps again.
Response from Hardwood Lumber Company
Dec 11, 2025
Thank you for sharing your experience. We’re glad your first project went well, but we’re sorry for the issues with the custom steps on your second order. That’s not the level of quality we aim for. We appreciate your honesty and would be happy to look into what went wrong so we can improve. Thank you for your continued support.
Gregory A
custom order
Verified Buyer
Red Oak Winder Stair Treads
Very well constructed, highest quality materials. Sized perfectly.
Response from Hardwood Lumber Company
Dec 10, 2025
Thank you so much for your wonderful review! We're thrilled to hear that you found our product to be well-constructed and made from high-quality materials. It's great to know that the sizing worked perfectly for you as well. Your satisfaction is our top priority, and we appreciate your feedback.
Micha B
Verified Buyer
Hard Maple End Grain Butcher Block Countertop
sent me a piece with a chip/hole in bottom wood front that had a poorly attempted repair with wood filler. shoddy work/product.
Response from Hardwood Lumber Company
Dec 09, 2025
Good morning Micha,
We are so sorry to hear about the damage on your counter top. If you send photos to sales@hardwood-lumber.com we will review and provide a solution for you.
Lisa E
Absolutely beautiful!
Verified Buyer
Walnut Edge Grain Butcher Block Countertop
I did a lot of research before purchasing - the quality, construction and price offered by Hardwood Lumber was outstanding. We are remodeling our kitchen to include a prep area where I wanted to use natural wood for both cutting, chopping and baking projects. The butcher block piece we received is so beautiful I almost hate to use it. I do look forward though to seeing it over time develop the patina of happy employment! We want our kitchen to look warm and functional - and this butcher block is going to become the centerpiece. I will take photos when the kitchen is complete.
Response from Hardwood Lumber Company
Dec 09, 2025
Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that your research led you to us and that the quality and craftsmanship of your butcher block exceeded your expectations. It’s wonderful to know it will play such an important role in your new kitchen — from everyday chopping to special baking projects. We’d love to see photos once your kitchen remodel is complete! Thank you again for choosing Hardwood Lumber — we’re honored to be part of your project.
KATHRYN E
Awesome bench seat!
Verified Buyer
Ash Signature Blended Grain Butcher Block Countertop
I'm thrilled that I was able to purchase this custom counter to use as a bench seat for my entryway built-ins. Hardware Lumber reached out to confirm my selections and shipped my order promptly. They handled all the finishing work, so all I need to do is install the top, no waste or modifications required on my end, which means less work and no extra tools needed! Thank you so much!
Response from Hardwood Lumber Company
Nov 28, 2025
Thank you for your wonderful review! We're so glad to hear that you're thrilled with your custom counter and that our team could assist you throughout the process. It’s great to know that the finishing work made installation easy for you. Enjoy your new bench seat!
Mark A
Red Oak retrofit treads and risers
Verified Buyer
Red Oak Winder Stair Treads
We installed Hardwood Lumber's red oak retrofit treads and risers on the carpeted winder stairs to our basement. After removing the carpet and adding skirt boards to the existing stairs, they came out looking great.
Response from Hardwood Lumber Company
Nov 20, 2025
Thank you so much for taking the time to share your experience. We are thrilled to hear that your winder stairs turned out beautifully after your renovation. It’s always rewarding to see our products help transform a space. We appreciate your support and hope you enjoy your stunning new stairs for many years to come!
Mary R
Beautiful countertop!!
Verified Buyer
Walnut Wide Plank (Face Grain) Countertop
I'm really pleased with the final product, and Hardwood Lumber Co. couldn't have been easier to work with. They contacted me to clarify my order with some options I had not considered before starting the work.
Response from Hardwood Lumber Company
Nov 14, 2025
We're glad to hear you were pleased with the final product and found our communication helpful. It's great to know we were able to assist you in enhancing your order!
Bradley W
Small end Cabinet addition
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop #3659 (1.25"-12.5"-26")
I just needed a small piece to make a counter.
That would complement the existing counters
This remnant worked perfectly!
That would complement the existing counters
This remnant worked perfectly!
Response from Hardwood Lumber Company
Nov 10, 2025
Thank you for your feedback! We're thrilled to hear that the remnant was just what you needed to complement your existing counters. We appreciate your support!
Jesse C
Kitchen remodel
Verified Buyer
Cherry Signature Blended Grain Butcher Block Countertop
Really well made nice Cherry butcher block, sent the measurements and diagram of kitchen. They cut the 45 for me but I cut the 90s and the sink. The house was built in 1946 and the cabinets are all hand made oak and the walls are plaster. Nothing was square. Great product worked perfectly.
Response from Hardwood Lumber Company
Nov 07, 2025
Thank you so much for your wonderful review! We're thrilled to hear that the cherry butcher block fit perfectly into your unique kitchen space. We appreciate your feedback and hope you enjoy using your new countertop for many years to come!
Sharon B
Verified Buyer
Rustic Hickory Wide Plank (Face Grain) Countertop
Solid and nice finish. I'd recommend this product.
Response from Hardwood Lumber Company
Oct 28, 2025
Thank you so much for your positive feedback! We're thrilled to hear that you’re satisfied with the quality and finish of the product. Your recommendation means a lot to us, and we hope to serve you again in the future!
About Hardwood Lumber Company
In 1958, a seed was planted in Burton, Ohio. Through careful nurturing and meticulous attention to detail, the Hardwood Lumber Company gradually expanded from a small local sawmill into a renowned premium hardwood product manufacturer. Its operations extended beyond its initial boundaries, establishing a strong presence as a national producer of top-quality butcher block countertops, stair treads and risers, floating shelves, cutting boards, fine hand-made furniture, and custom cabinetry. Presently, the company has given rise to Hardwood Lumber Company, Mouldings One, and Sheoga Flooring and Paneling, Inc.
Visit Website
Hardwood Lumber Company is a Verified Merchant
Questions? Contact Us
sales@hardwood-lumber.com
440-834-1891
7:00 am - 4:30 pm EST
Top Rated Products
|
Hard Maple Edge Grain But... |
|
|
Red Oak Stair Tread |
|
|
Premium Walnut Edge Grain... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
