4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Jenni G
Verified Buyer
Flax Linen Duvet Cover
Absolutely love my new items from Silk & Snow! Will be back for my fall items!
Stephanie S
Verified Buyer
Mattress Protector
Protects my mattress and doesn’t make crinkle sounds and best off all, doesn’t make me too hot while sleeping .
Mark C
Verified Buyer
S&S Hybrid Mattress
This mattress has outstripped my expectations! I had been having lower back pain for at least six months, and when my chiropractor asked if my mattress needed replacing, I decided to purchase this heavenly comfortable mattress for my bed. Amazingly, within a few days of sleeping on it my back issues cleared up, and I’ve been living pain free for months now. Thank you, Silk & Snow for creating such a wonderful product. Knowing it was made here in Canada makes it all the sweeter!
Samantha G
Verified Buyer
Muslin Coverlet
Really like the product, would buy again. The quality of material is excellent. Just, just like my house coat, loose strings
Debbie R
Verified Buyer
Percale Cotton Sheet Set
The sheets are a bit rough and are very wrinkly. 😔
Abigail L
Verified Buyer
Egyptian Cotton Duvet Cover
Great quality!
lesley b
Verified Buyer
Flax Linen Duvet Cover
I love the color and the look and quality of this set! Very cozy too!!!
Catherine M
Verified Buyer
Wooden Upholstered Headboard
Good quality for the money…customer service was excellent…bed was unexpectedly not in stock and they quickly informed me and offered reselection another colour. Teenaged son loves new bed and it looks great.
Ginette S
Verified Buyer
S&S Hybrid Mattress
My husband and I are very satisfied with this mattress. Our sleeps have been more restful, and much less interrupted.
Rosemary A
Verified Buyer
S&S Organic Mattress
Much more solid, firm than I expected and yet super comfortable. I don’t even notice when my husband moves or gets out bed at night. No off gassing (ie, no weird smells). A better night’s sleep all round!
Betty L
Verified Buyer
S&S Hybrid Mattress
Good comfortable bed
Taylor K
Verified Buyer
Wooden Platform Bed
High quality at this price point. Beautiful wood, very smooth clean finish. One joint fit a little loose and one was a little too tight to get the pieces flush on top. Still structurally sound and VERY quiet when rolling around at night. Besides assembly bring more difficult than expected, I am happy with this purchase.
Elizabeth P
Verified Buyer
Very comfortable pillows. My wife and I really like that we can customize the height by removing some of the inner foam chips. My wife's pillow can be lower than mine in height. They are very soft but supportive at the same time. Love the box they came in!
Rachel B
Verified Buyer
Wooden Upholstered Headboard
Love this bed frame! It is solid and easy to put together (we did put one thing on backwards bc picture wasn’t super clear but easy fix! Holds the king mattress perfectly. I definitely $800 a little steep but we are happy with it.
Adrienne J
Verified Buyer
S&S Hybrid Mattress
We love our mattress!
Carol N
Verified Buyer
S&S Hybrid Mattress
Resulted in back pain and discomfort - was way too soft
Response from Silk & Snow
Jun 16, 2023
Hello Carol,
We're sorry to hear that our mattress resulted in back pain and discomfort for you. We apologize for any inconvenience caused. We understand the importance of finding the right level of firmness to ensure a comfortable sleep experience.
We appreciate your feedback and want to ensure your satisfaction. As part of our commitment to customer happiness, we offer a 100 nights trial period. If the mattress doesn't meet your needs, we would be more than happy to assist you with the return process. Please reach out to our customer support team, and they will guide you through the necessary steps.
We apologize once again for any inconvenience this may have caused and appreciate your understanding. If you have any further questions or if there's anything else we can do to assist you, please don't hesitate to let us know.
Thank you for sharing your feedback with us, and we hope to have the opportunity to better serve you in the future.
Warm regards,
Jesse M
Verified Buyer
Adjustable Pillow (Retail)
I love the pillow, supportive while also being so soft and comfy.
Mariepierre A
Verified Buyer
S&S Hybrid Mattress
Le confort de ce matelas est parfait! Je peux à nouveau dormir de longues nuits sans me réveiller avec le dos en compote. Le seul bémol (pourquoi je n’ai pas mis 5 étoiles) est l’odeur initiale. Je suis vraiment contente de ne pas l’avoir acheté en hiver parce qu’avoir la fenêtre ouverte a été un must pour accélérer le processus. Le service à la clientèle de Silk & Snow ont été rapide à répondre à mon courriel où je leur faisais part de mon inquiétude au sujet de l’odeur. Ils m’ont assurée que c’était normal et sans danger et que l’odeur se dissiperait en quelques jours.
J’ai l’odorat très très fin. Les deux premières nuits j’ai dormi sur mon divan 😅 et ai laissé le matelas à l’air libre (sans draps ni rien). Ça a beaucoup aidé mais ça aura quand même pris plus d’un mois pour que je ne sente plus du tout l’odeur.
Ceci étant dit, je rachèterais ce même matelas sans hésitation car son confort est juste wow! 🥰
J’ai l’odorat très très fin. Les deux premières nuits j’ai dormi sur mon divan 😅 et ai laissé le matelas à l’air libre (sans draps ni rien). Ça a beaucoup aidé mais ça aura quand même pris plus d’un mois pour que je ne sente plus du tout l’odeur.
Ceci étant dit, je rachèterais ce même matelas sans hésitation car son confort est juste wow! 🥰
Miranda C
Verified Buyer
I love that you can adjust the fill in these pillows! Very comfortable.
Judith C
Verified Buyer
Adjustable Pillow (Retail)
First pillow I have ever spent more than $20 on AND it is fantastic!!! I highly recommend this pillow and the ease of online ordering. The pillow is exactly as described and has completely eliminated my neck pain. Wow!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
