11911
Reviews
Reviews
11911
Recommend
8 / 10
TrustScore
8.08 / 10
George A
Verified Buyer
Sorry customer service
Steve N
Verified Buyer
Plants came in good shape. Healthy.
On previous order I requested delayed shipping due to weather and they delayed until date they offered to ship and sent on time.
Happy with the service they provide
On previous order I requested delayed shipping due to weather and they delayed until date they offered to ship and sent on time.
Happy with the service they provide
Judi O
Verified Buyer
I have bought products from this company before and I always have a good customer service. They answered my emails promptly and helped with questions along the way.
Pat n
Verified Buyer
Excellent customer service.
Tracy J
Verified Buyer
Love them holiday was thrown in there but they are planted and alive with a baby apple on one thank you
Hugh L
Verified Buyer
fast delivery. got everything planted. everything is growing except the Dorman raspberries which have shown no sign of life. dead???
Felicia V
Verified Buyer
Amazing quick delivery and the trees look great!!
Svetlana C
Verified Buyer
First time buyer. I am very disappointed dealing with your customer service after I wrote that I received a tree that looks like it was dying . I took a video after I opened a package with the tree. The roots were covered in jelly like substance. Leaves were wilted.
I sent the video to your customer service. I expected your company to replace the dying tree with a healthy one. I received a sarcastic reply from Mirissa saying that “Your tree is alive and well .”
I planted it anyway and see no signs of improvement.
I was considering to purchase two more apple trees. I have no confidence in your company now. It’s an unpleasant situation.
I sent the video to your customer service. I expected your company to replace the dying tree with a healthy one. I received a sarcastic reply from Mirissa saying that “Your tree is alive and well .”
I planted it anyway and see no signs of improvement.
I was considering to purchase two more apple trees. I have no confidence in your company now. It’s an unpleasant situation.
aryan a
Verified Buyer
They send high tree bigger than what I ordered, wanted to retuun it but they did not give me lable when i check with Ups they said you need pay 400$ for retun becouse it is a huge package .
Jerry B
Verified Buyer
Haven't had issues in the past but this time 4 of the 11 trees have absolutely zero green on them. I planted then and we will see what happens, but they sure look dead to me. Several of the apple trees had very discolored leaves and very wilted. Almost looks like there is a disease on them. Planted them as well and will see what happens.
Nicholas M
Verified Buyer
The trees appear to be in very poor condition and look mostly dead. I planted them in pots for now and will replant them in the field if they recover, though that seems unlikely. If they do not revive, I will most likely request a refund.
Cheri B
Verified Buyer
I ordered two trees, an eight foot persimmon and a white pomegranate. Shipping was fast, ordering seamless. My pomegranate arrived lovely but the persimmon was dried up. I planted both immediately and am hoping persimmon finds a pulse. I'm a repeat customer and usually have no problems with plants from Ty Ty.
John S
Verified Buyer
Trying really hard to keep these plants alive, it is extremely hot in Houston, TX and they are really strugging to root into the ground. I have been providing water and I hope they survive this warm weather.
Thomas B
Verified Buyer
Great company. Product was protected well for shipping. Timely. They stand behind their products.
I had an issue which was dealt with fairly and promptly.
I had an issue which was dealt with fairly and promptly.
Carol C
Verified Buyer
Trees were great. Shopping box was in bad shape, but that was UPS’s fault. The trees were fine!
Richard F
Verified Buyer
It took almost 3 weeks It was supposed to be delivered today. The delivery kept changing from day to day. And finally today they're shipping it back saying that it was damaged. A terrible experience
Donald
Verified Buyer
I ordered 2 sawtooth oak trees and they showed up dead with dried up leaves, I have planted them anyways to see if I can save them . Very disappointing
Nadilyn A
Verified Buyer
The persimon i ordered is dry not even sure it will live not even a tiny leaf coming out from the stem
Luke C
Verified Buyer
Buy every year.
Marcia B
Verified Buyer
Two of three trees lived.
About Ty Ty Nursery
We are a mail order plant nursery specializing in a large selection of edible plants at the highest quality, best prices, and free one guarantee shipped to your door. Visit www.tytyga.com to shop and blog.tytyga.com to learn about growing edible plants.
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Ty Ty Nursery is a Verified Merchant
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