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4.7 / 5
  • 468Reviews
  • 9 / 10Recommend
  • 9.49 / 10 TrustScore

Ms L Evans

Verified Buyer

Sep 29, 2021

ordered a new adjustable bed with a mattress in early May, 2021. I received the order on MAY 28, 2021. The delivery and set up (completed by the driver), was done quickly and efficiently. Everyone, from the person I spoke to, when making enquiries regarding the type of mattress I needed, to placing the actual order, was very quick, efficient and all the staff very friendly. I would recommend Laybrooks to anyone who is in the market for purchasing from them. Thank you, Joanne, Donna and Debbie, for their help and assistance during my purchasing process, and the kind driver/delivery man, for his help too.

Ms L Dodd

Verified Buyer

Sep 28, 2021

Frantastic quality bed it's so comfy I find I have to force myself to get out of bed of a morning, the customer service was also excellent and I felt very much a valued customer, I must mention Charlotte who was patient with me and lovely great customer service

Ms Lighthouse

Verified Buyer

Sep 28, 2021

Customer service was excellent the staff was lovely and helpful delivery was very good and on time the bed itself is very comfortable and I love the fact that the back is adjustable in all Iโ€™m very pleased with it and shall not hesitate to recommend Laybrook to anyone who needs an adjustable bed.

Mr Nichol

Verified Buyer

Sep 28, 2021

I have used Laybrook for some years noe. Their products are first class and their customer service is second to none.

Ms J Dossett

Verified Buyer

Sep 27, 2021

Excellent. I was searching around for an electric bed for my elderly mother. Found the Laybrook site and had a look at the products available which could meet her requirements. I found something of interest. Phoned the company and spoke with Charlotte, she was extremely helpful and was able to offer help and guidance. Ended up ordering through her. I was able to throw questions and queries at her and she supplied the information I was seeking. We agreed a delivery date and the full purchase price was settled on the day. When the bed arrived our delivery and installation guy was superb, Henry his name. He was courteous, helpful and answered any questions directed at him. He gave the T & Cs as well as a full list of instructions of what and what not to do. Very impressed. The bed has eased my mothers problems with her sleeping. Good service all round

Mr W Lewis

Verified Buyer

Sep 27, 2021

Mattress arrived very quickly and after a few nights became very comfortable Delivery man very courteous and explained all options Would recommend this company

Mr P layton

Verified Buyer

Sep 27, 2021

The bed is excellent, the service was very good, and the delivery on time

Mr P Beal

Verified Buyer

Sep 24, 2021

excellent

Mr Draper

Verified Buyer

Sep 24, 2021

Excellent work thanks

Mrs Burgess

Verified Buyer

Sep 24, 2021

Helpful staff. Efficient delivery and explanation for operating the beds. No problem changing medium to soft mattress on one of the beds.

Jackie

Verified Buyer

Sep 24, 2021

From start to finish, buying our bed at Laybrook has been fantastic. The 2 guys who delivered it, put it together and showed us what to do and what not to were really friendly and helpful. Everyone I spoke to to order the bed and who kept me updated on its progress we're also really friendly, helpful and happy to talk to you and even have a laugh...really can't recommend the company, the people who work there and the products enough...and no I'm not a member of staff, just a very grateful customer...thank you...๐Ÿค—๐Ÿ›Œ

Kevin & Sandra Booth

Verified Buyer

Sep 22, 2021

Excellent service and great product. Sales team very experienced and offer good advice. The installation engineer was very prompt and took little time with the installation. He gave us a very thorough demonstration. Would recommend Laybrook every time.

Mr P Burnage

Verified Buyer

Sep 22, 2021

very pleased with mattresses, very comfy, I have back problems, it's helping me to find comfort and most nights sleep all night

Mr S Coombs

Verified Buyer

Sep 22, 2021

Great product and excellent service.

Melinda Moore

Verified Buyer

Sep 22, 2021

The men who delivered my bed was on time and very helpful also they cleaned up after themselves.also the ladies in the office are very helpful.

Mr & Mrs Jacobs

Verified Buyer

Sep 21, 2021

Very pleased with the bed as it is very comfortable. My husband now has mobility problems and the electric bed is very helpful when getting in and out of bed.

Mr B Giddings

Verified Buyer

Jul 28, 2021

Very helpful people.

Mrs J Maddams

Verified Buyer

Jul 20, 2021

Excellent service. I have been suffering for year with a bulging disc in my spine and sleep was agony. Since receiving my new bed my back pain has gone. Thoroughly recommend this bed

Mr & Mrs Eve - c/o Ms Williams

Verified Buyer

Jul 04, 2021

The beds we purchased have really helped my parents have a better night's sleep. My mum cannot lay flat so this bed has reduced my mum's panic when sleeping and helps her relax better. The man who set up the beds was very friendly and helpful. Based on my experience I would recomend this company.

Mrs Bamford

Verified Buyer

Jun 23, 2021

My daughter recently purchased a recliner chair from this company & absolutely loves it , finds it very comfortable which is a must for her disability . Good deluvery time .