2365
Reviews
Reviews
2365
Recommend
10 / 10
TrustScore
9.49 / 10
Matthee W
Verified Buyer
Fast shipping, great service!
Bart C
Verified Buyer
Ryan was super helpful on the phone
Response from Charlie's Custom Clones
Jul 06, 2020
Ryan is good. He is our suppressor expert, and Cerakote. Talks too much. :)
Bailey
Verified Buyer
great selection, great service. Who else even does Web Chat. Great to talk with Charlie by chat. Pretty cool
Response from Charlie's Custom Clones
Jul 06, 2020
we have working ownwers, even on Holidays. Thanks. See you next time !!!
Abraham T
Verified Buyer
I have heard a lot of great things about this company and i am happy to purchase from you. I plan on buying more in the future
Response from Charlie's Custom Clones
Jul 06, 2020
:). thanks.
randy
Verified Buyer
Good service!
Scott M
Verified Buyer
So far, so good. Simplified checkout, chat offer of assistance.
Michael C
Verified Buyer
Good experience with lots of relevant parts - one thing that would make the the experience even better would be for out-of-stock items to automatically be moved to the end of the list or into a separate category. Basically, you get my hopes up too much and I'm constantly let down because items that I "need" are out of stock, lol.
Response from Charlie's Custom Clones
Jun 09, 2020
good feedback. Our IT team is working on making out of stock more visible before you click the product page.
Colby W
Verified Buyer
Great experience purchasing some iron sights. Website is easy to navigate and the checkout system was quick and efficient. Can’t wait to receive my product!
Aryen T
Verified Buyer
I love this website it have Avery part you need to complete your usgi upper I will shop again .
Brian
Verified Buyer
Very easy to navigate and place order! Will purchase again
Adam
Verified Buyer
Great website! Fast checkout!
Christopher S
Verified Buyer
Good price point. But i only ordered 4 mags as the shipping more than doubled once i got to number 5. $25 to ship 5 mags vs $10 to ship 4. Room for improvement
Response from Charlie's Custom Clones
Jun 03, 2020
You probably hit over 16 oz. We can send First Class Package under 16 oz, then jumps to Priority Mail. But, hit $150 and you get free shipping. Best deal. Add a few more mags. :)
Michael P
Verified Buyer
Love how they have the rare products in stock!
Response from Charlie's Custom Clones
May 27, 2020
we like finding the hard to find, too. :)
Dennis
Verified Buyer
Was fast and simple ..Will keep up with updates on out of stock items and I will be back again ..thank You
martin k
Verified Buyer
I was a little annoyed that i have to make account to check out but other than its all good.
Response from Charlie's Custom Clones
May 24, 2020
We totally understand. But, the nature of what we sell, is so highly regulated, especially the military correct items and export controlled, that creating an account is necessary to fully understand who are customers are. We respect your privacy, but you screen every customer
Jamie R
Verified Buyer
As always, a great transition. Shipping was fast considering this virus garbage going on.
Henrik F
Verified Buyer
All good, thanks!
Edward W
Verified Buyer
The website is great, great selection prices are a tad bit high but if you are a true die hard clone replicator have fun trying to source these parts somewhere else. The reason parts are slightly higher than most is because they have them instock and again they are hard to find,
Response from Charlie's Custom Clones
May 18, 2020
that is pretty much it. Our inventory sits for an average of 300 days, where the local gun store is under 30. For us to carry the inventory, our margin has to be a little higher as our inventory sits longer. "inventory turns" is the business metric. But, we love what we do, and want to do more.
Steve B
Verified Buyer
Great site
ramon d
Verified Buyer
ordered a1 birdcage i got a2 instead wont waste my time for replacement or refund
Response from Charlie's Custom Clones
May 14, 2020
sometimes people make mistakes. We will replace for free and pay the shipping, so start a return at the bottom of our website, under MAKE A RETURN. Comment: I am not sure how that rates a one-star. Sounds like you have not done your part to try to return. Maybe 3 stars?
About Charlie's Custom Clones
Charlie's is the leading name in military correct, 100% authentic rifles, optics, suppressors, pistols and rifle components for the clone builder and shooting enthusiast. Trust Charlie's for solid service, great quality selection and innovation. Read our reviews here from real customers. We are happy to report that actual customers enjoy our attention to detail and love of the sport. Yes, we are rifle and scope and barrel nerds.
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Charlie's Custom Clones is a Verified Merchant
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