2365
Reviews
Reviews
2365
Recommend
10 / 10
TrustScore
9.49 / 10
Christian V
Verified Buyer
Shipping to Switzerland is prohibitively expensive.
Response from Charlie's Custom Clones
Nov 28, 2023
Sorry to hear that. We offer several shipping options, and some are more expensive than others. We have a number of Swiss customers. We love the Swiss. We cannot export all products or all brands, but the Swiss are one of our bigger fans.
We do not charge for export processing, which is very labor intensive, working order by order with Easy Export. We are considering higher minimum orders for export, which should also reduce the shipping as a percentage of the overall bill.
Lance S
Verified Buyer
Had a small delay in shipping. I contacted charlies and they got right on it and had my order out the same day. Customer service was quick to answer and resolve my issue.
MAX B
Verified Buyer
Great buying experience, will definitely shop at Charlie's Custom Clones again.
Daniel D
Verified Buyer
As a international buyer the process to receive hard to get parts is second to none.
Flawless system and excellent communication.
Flawless system and excellent communication.
Response from Charlie's Custom Clones
Nov 28, 2023
Thanks. We needed a moral boost.
Timothy T
Verified Buyer
Always great customer service! Have been looking for a one-last remaining clone part for a year now and Charlie’s finally came through with the part. Your go-to source! A++++
Bryan B
Verified Buyer
I ordered a Colt SOCOM barrel with a pinned Warcomp and the package arrived within the 3-4 quoted timeframe. The pin and weld was done very well and finished over. Packaging could have been better but nothing was damaged. No real problems and Charlie's stuck to the original lead time with consistent updates.
Thomas A
Verified Buyer
Great seller! Placed an order for ARMS #22 rings. Nobody else had them in stock, but Charlie’s did. Ordered on Friday and I got the rings Monday. WOW. And the price was as low, too.
Terry
Verified Buyer
Good customer service, contact me when out of stock parts came available
Aaron B
Verified Buyer
Quick and easy
Joseph L
Verified Buyer
Great communication and products. Website is very user friendly. Thank you for a great experience!
Brad P
Verified Buyer
Decent Rockies in things that are in stock. Shipping was abnormally slow in 2023
Nick
Verified Buyer
Allways a great experience
Tristan T
Verified Buyer
Shipping was quick and got what I ordered! Thanks Charlie's! Can't wait till you get more rare items back in stock!
Nicholas C
Verified Buyer
Charlie’s had exactly what I needed to finish my Colt 723 project. Professional and super fast shipping, couldn’t be happier with the service I received.
Richey G
Verified Buyer
Could not get anyone to answer phone nor did anyone respond to chats for billing a shipping help
Response from Charlie's Custom Clones
Nov 15, 2023
sorry for your experience. we have been short staffed, and have moved people off the phone to handle builds and shipping, so tending to emails. A chat will turn into an email if you leave your contact information.
COLTEN T
Verified Buyer
Great products, fast shipping. Could be a little better with customer service
joe
Verified Buyer
purchased colt sling, colt cage code charging handle. all received in excellent condition.
Mike L
Verified Buyer
Exactly what I needed to complete my AR
Daniel D
Verified Buyer
Glad to see hard to get items come in stock, keep up the good work.
Randy M
Verified Buyer
Prompt service and shipping and worked perfectly.
About Charlie's Custom Clones
Charlie's is the leading name in military correct, 100% authentic rifles, optics, suppressors, pistols and rifle components for the clone builder and shooting enthusiast. Trust Charlie's for solid service, great quality selection and innovation. Read our reviews here from real customers. We are happy to report that actual customers enjoy our attention to detail and love of the sport. Yes, we are rifle and scope and barrel nerds.
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Charlie's Custom Clones is a Verified Merchant
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